Marriott Platinum Challenge General Discussion Thread
Nov 28, 2023, 2:45 pm
#467
Company Representative, Marriott Bonvoy
Join Date: Feb 2019
Programs: Marriott Bonvoy
Posts: 690
Hello, wondering how do you request for the challenge?
I have emailed the [email protected] and [email protected] and havent gotten any reply yet. Wanting to switch over to Marriott the coming year.
I have emailed the [email protected] and [email protected] and havent gotten any reply yet. Wanting to switch over to Marriott the coming year.
If you still need assistance, please send a Private Message with your full name, the email address associated with your Marriott Bonvoy account, and the hotel name and location of a recent past stay along with the approximate dates of that stay.
Thanks,
Robert V.
Social Media Specialist
Nov 29, 2023, 7:06 pm
#469
Join Date: Feb 2020
Posts: 498
Nov 30, 2023, 12:23 am
#472
FlyerTalk Evangelist
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,095
It depends on when you are done with your challenge, you are supposed to have a full calendar year of Platinum after you have completed the challenge, so if you get upgraded in January, you have a whole year of Platinum, that's why if you get it in Jan 2024 you will have it until Feb 2025.
Mar 16, 2024, 7:34 pm
#476
Join Date: Oct 2009
Posts: 60
Challenge refused
Morning
before enrolling I checked that RC yacht nights were eligible. This was confirmed by email. 14 nights RC and 2 other nights done so I asked for my status to be amended which was denied and I was then advised I had only done 2 eligible nights and RC yacht stays were ineligible despite my written confirmation to the contrary. They will not budge and I have been offered a derisory 10,000 points as ‘I was misled’
One of the original emails states ‘
before enrolling I checked that RC yacht nights were eligible. This was confirmed by email. 14 nights RC and 2 other nights done so I asked for my status to be amended which was denied and I was then advised I had only done 2 eligible nights and RC yacht stays were ineligible despite my written confirmation to the contrary. They will not budge and I have been offered a derisory 10,000 points as ‘I was misled’
One of the original emails states ‘
- Eligible Stays across all brands count towards promotion credit except Homes & Villas by Marriott Bonvoy®, Marriott Executive Apartments, The Ritz-Carlton Reserve, BVLGARI, Marriott Vacation Club owner-occupied weeks and other hotels that do not participate in Marriott Bonvoy®. For a list of participating properties please visit the Marriott Bonvoy® Terms and Conditions.
RC Yacht is not excluded.
Does anyone have any suggestions or do I just accept this is a lost cause?
thanks