I'm still having issues in downloading past folios. The link is there but when clicked it just goes back to the original page. Yes, I know i can call th eproprty to ge tthem to resend but that's not the point.

To give credit where credit is due -- Coming into this as a Marriott loyalist, the Lurkers have been THE BEST part of the integration. I've had to reach out to them for a few issues and they've been great. I've also seen that things inside the ivory Marriott tower are completely hosed, and the Lurkers are put in a bad position when other departments aren't doing what they're supposed to. I truly feel for them -- they're trying to make right what the larger Marriott organization is getting wrong. Whatever they're getting paid, it's not enough.

Well... We can see what the Marriott IT kids have been up to over the past few weeks... This! Wow. Still can't sort by price, still can't book a room because the website's down, but hey, you can sort by # of beds. ::facepalm:: This reminds me of back when the iPhone first came out...it took two generations of them before they finally had Copy & Paste, something which other smartphones have had since 2002.

https://cimg4.ibsrv.net/gimg/www.fly...fb8b0ea86b.jpg

OK, new completely fresh email has been sent.

Still no message received. You might want to contact us via Private Mail here at Flyertalk while we look into your email issue.

Last night I was not able to log in with ANY browser tried. The Sign In button simply stopped to respond shortly after midnight. I did not realize it as I was in the process of making a reservation then the system shown me not logged in? Tried to log in and failed. Tried Chrome, Opera, both failed. Went to bed as I could not complete a booking without logging in.

Then the site resumes normal working in the morning.

I dont think a hotel booking site should quit working just past Midnight EST. If there is emergency maintenance needs to be done, can they just post a warning message in Red at the front screen?

I've wasted tons of time fighting with Marriott.bomb.

It's astonishing to me this site is so flaky even with revenue stuff, like you know booking rooms. I ended up booking on booking.com, how can you run a company like that?

But, I'm sure my post will be flamed by all the devoted apologists.

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https://cimg1.ibsrv.net/gimg/www.fly...fc646da70b.png
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It's not emergency maintenance. They do this regularly. And they do not post any warning.
If you use their website at night with any frequency this is a normal occurrence.

Cannot find additional comments/request button
 

Since the Bonvoy implementation, I can no longer find the area to add additional information or special requests (I do not recall what the entry box was called for sure). Can anyone tell me if this has this been removed, or am I missing it? I even went back into my reservations afterward to see if it showed then.

I see it when I edit an existing reservation.

I found it now; it is actually under "choose room features" when viewing the reservation. I did not see it when I booked, and I had clicked "edit" before.

Future reservations not shown by envoy
 

Anybody else have this problem I was Ritz and with the envoy, my future reservations "not available" It does show the canceled ones.

Cannot See Account Activity
 

Since the start of the week I am unable to view my past activity in my account. My points total and stays are increasing as I can see this as stays / Amex points post, but I cannot see amounts.

Simply a message saying "We're temporarily unable to display the information requested"

To make it worse my Ambassador cannot see the information either!

Anyone else suffering a similar problem?

I had a "can't view activity" spell for a couple weeks in February - went away magically. Typical piss poor Marriott IT. Should still show up in the app though.

It took me a long time to figure that out! Why it is hidden under Room Feature? It should be a stand-alone part together with the Arrival estimate time. Also you would notice it you need to click Apply for your 45 characters to stick, but your checked ETA would be wiped out after you clicked Apply! So you do the Apply first, then checked the box of your Early Arrival time or whatever you want to put in the Arrival box, before you navigate out of the Room Feature screen.

Truly a very cumbersome process!