I am getting the same error.

now my count has gone back to 7....very strange that i had an extra reservation that didn't exist....but given marriott's it issues i'm not at all surprised at these errors....

Yep, You Have a Bad Gateway...
 

https://cimg8.ibsrv.net/gimg/www.fly...2e1523cd23.jpg

David

Here's a fun one. Just booked a room for next week. Website worked flawlessly minus the lack of Sort by Price. I even posted on another thread that it's the first time in months I've gotten it to work on the first try. I then filed an LNF claim...and this came in my e-mail box:
Oh well. At least I could make the reservation without any errors for once. One thing at a time, right?

Marriott website issues with Firefox.... is this common?
 

Have tried using the Marriott site with firefox recently and been very disappointed in the integration. Let me know if others are having this problem:

1. To sign in firefox can't save my login details for it pops up a separate window for login and this seems to negate that ability. So signing into your account has to be typed with my email each time. This has been consistent since the merger.

2. can't type in destinations for find&reserve. on the welcome screen. This renders any searching not possible. It doesn't recognize typed text, you have to hit find&reserve then it displays hotels.

3. drop down dates box is greyed out and not available to click.

In short ... is going on with the Marriott website for firefox? Are these longstanding problems?

Hi schley,

May we ask you to try clearing caches, close the browser and open a new page to see if you stil come across these issues?
If the issues persist, please take some screenshots and attached them to an email to us so that we can have our web assist team to look into.

[email protected]

Best Regards,

Christina Zhou
Social Media Specialist
Marriott International

The only thing that doesn't seem to work with Firefox for me is the "Remember Me" checkbox but might be because something I have disabled. I don't get any popups during login, search and booking work fine.

Online account activation problem - 7 weeks and still not able to activate
 

Hi,

I have been in touch with Starwood customer support about 20 times since early December. I have to activate an online account and every time I do I get the following message "Please ensure the information you provided matches your Rewards account information. Otherwise please contact Rewards Guest Services."

Speaking with the social media team and on the phone as well, they are convinced my details match up with what I am entering, but they cannot work out what is going on. They have tried updating my address and all sorts, but still get the same issue no matter which browser and how many times i deleted cache.

Wondering if anyone has had the same problem and has resolved it?

Thanks in advance

It generally works for me, although I have had occasional issues when making reservations; I'll get to the last confirmation page, click the button, and then I'll get an error about the system being 'unavailable'. My last reservation worked fine in Firefox, though.

The 'Remember Me' option does not work for me either, but that is probably due to having all of Firefox's tracking protection features turned on.

Christina,

thanks for reaching out. First, and this is a persistent issue is that when you login the login box pops up and it doesn't save the login, but it does save the password. I have to type my email in every time. Is this fixable?

Also I will email you guys on the other issues when I get a chance later today.

thanks.

I cannot get Marriott.com to allow me to search a reservation if my life depended on it. For days now. Signed in or not.

Any ideas?


https://cimg1.ibsrv.net/gimg/www.fly...19ae45f7dc.png

Anyone else having issues with the mobile app? It says it has a connection problem and won't work.

Also having issues recently with the website making reservations. If I select a code (corporate/discount) etc. it works. If it leave it blank, it throws a "server is being stubborn, please try again later"

I had the same issue with the app. Someone here on FT noted that the issue resolves if you log out and then log back in. I did that a few days ago and it has been working fine.

Guessing they are throwing all the resources at the new reservation system.

thanks. That seems to have fixed the issue.