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-   Marriott | Marriott Bonvoy (https://www.flyertalk.com/forum/marriott-marriott-bonvoy-766/)
-   -   Marriott.com website : bugs, glitches and outages (https://www.flyertalk.com/forum/marriott-marriott-bonvoy/1911847-marriott-com-website-bugs-glitches-outages.html)

jrjcopp Feb 13, 2019 1:09 pm


Originally Posted by Michilander (Post 30774536)


Thanks, but no go for me. Still takes me to an error page.

Antarius Feb 14, 2019 8:34 am

We are temporarily unable to process requests for rates and availability.

:mad:

rylan Feb 14, 2019 10:32 am

I just went to log in, found I couldn't... had to reset my password. Checked my account and everything was ok except my credit card info was different in my profile. Looks like Marriott is having some security issues still.

estnet Feb 15, 2019 11:10 pm

Are they ever going to fix that they don't save login name?

RogerD408 Feb 16, 2019 6:11 am


Originally Posted by estnet (Post 30784752)
Are they ever going to fix that they don't save login name?

Don't hold your breath. Maybe check out a password manager, like LastPass, or your browser ability to autofill forms.

sdsearch Feb 16, 2019 1:32 pm

I went to make a reservation, it showed my saved Chase Marriott Visa card for payment, I clicked to expand policies or whatever before booking, and clicked book, and it came and asked to fill in my missing credit card information, with no option to use my saved Visa card. So I backed out to the hotel search, clicked Book again (which had actually changed to something like Continue), selected the room type again, and only then was I successfully able to book using my saved Visa card.

Why in the world does expanding a collapsed section on the page make it forget that I have a saved Visa card as my default payment method? :confused:

HereAndThere Feb 16, 2019 3:25 pm

I haven't been able to access the Marriott Insider's pages for several days. Tried two different browsers and both get errors. I sent a message to Marriott yesterday, but haven't heard anything back (except getting a case number and note that someone will contact me).

Today tried looking for a room reservation. Once I clicked on the hotel information, went to a page that said:
"This service is temporarily unavailable. But don't worry, we're on it. Please try again later."

Wonder if "we're on it" refers to drugs??? ;)

goodeats21 Feb 16, 2019 4:01 pm


Originally Posted by estnet (Post 30784752)
Are they ever going to fix that they don't save login name?

For me, scrolling down the main page just a bit shows an alternate login button, which keeps my user name and password stored.
Saves quite a bit of aggravation...

estnet Feb 16, 2019 6:54 pm


Originally Posted by RogerD408 (Post 30785375)
Don't hold your breath. Maybe check out a password manager, like LastPass, or your browser ability to autofill forms.

I wasn't talking about the password - rather the login name


Originally Posted by goodeats21 (Post 30787069)
For me, scrolling down the main page just a bit shows an alternate login button, which keeps my user name and password stored.
Saves quite a bit of aggravation...

Ah... on a small laptop so hadn't seen that - it hadn't worked when I tried a few weeks ago so I gave up, BUT it DID work now ;) Thanks - hope it keeps working (why can't they do the same for the one that appears on top - sorry rhetorical question)

Zorak Feb 16, 2019 11:33 pm


Originally Posted by estnet (Post 30787441)
I wasn't talking about the password - rather the login name

Right, but password managers also fill in usernames. Anyway not important if the other login section is working for you.

khabah Feb 17, 2019 1:55 am

Using Chrome on Mac, and cannot get the tacky 'Check rates' date box to minimize or close, so it eats a good third of each hotel page even as I scroll down. Is anyone else getting this/is there a way to get rid of it?

khabah

goodeats21 Feb 17, 2019 7:03 am


Originally Posted by estnet (Post 30787441)
....
Ah... on a small laptop so hadn't seen that - it hadn't worked when I tried a few weeks ago so I gave up, BUT it DID work now ;) Thanks - hope it keeps working (why can't they do the same for the one that appears on top - sorry rhetorical question)

It has been working for me for quite some time, so hopefully it sticks for you as well.

I gave up trying to understand the logic (or lack thereof) behind the Marriott IT team...

cfischer Feb 17, 2019 8:08 am

Guess they want me to book Hilton again ... for the past 15-20 Minutes ...

Our server is being stubborn, please try again

Antarius Feb 17, 2019 11:51 am


Originally Posted by cfischer (Post 30788848)
Guess they want me to book Hilton again ... for the past 15-20 Minutes ...

cant use the app either. Says connection problem :mad:

GoingGal Feb 17, 2019 6:47 pm

Marriott Insiders - Certificate Issues
 
Didn't know where else to ask about this so I picked FlyerTalk.

I logged into Marriott Bonvoy Insiders today as I wanted to post a trip report. I logged into my Marriott account and went to Insiders where I was presented with the below message. Couldn't even contact Customer Support as I got the same message. I selected Advanced from the first warning screen and got the URL not found message. Could it be that Marriott has said "Bon Voyage" to insiders??

AGoingGal

https://cimg8.ibsrv.net/gimg/www.fly...b5a02c9e26.png
First message after selecting Insiders Customer Support
https://cimg0.ibsrv.net/gimg/www.fly...a974d17209.png
Selected "Advanced" and received this next.


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