My elite years went from 15 to 0 last night.
 

[MENTION=674496]porciuscato[/MENTION]

What does the website show?

On the website I still show everything combined LT totals ok.

Overnight as well, mine is the opposite problem on the app. Years are correct, but I show 0 LT nights...yet still showing as LT Gold. Figures it happens when I'm only 12 nights away from LT Plat. See what it looks like when I hit night 600...

Edit to add: Ok, I wrote this "kind of" too soon. I logged out of the app and back in (full refresh) and now my nights show 588. You may want to try that and see if it fixes yours.

High quality IT at Marriott....

In reading the subject line only...I thought you were telling us something about yourself. Good thing it was only a rewards program snafu.

i have 7 upcoming reservations at the moment but for some reason the website states i have 8....don't know where the ghost reservation came from since i can clearly count the 7 that show in my account....has anyone else seen something like this????

My lifetime years is also gone but I don't care since I'm already LTPPE.

I thought years of elite status don't matter to lifetime status after 2018. Maybe that's why they no longer show? Honestly I don't follow the program details that much for lifetime status since I already achieved the highest.

-RM

I'm not sure what I'll do the day that my account info is 100% correct on either the website or the app. It's been consistently wrong one way or another every single day since August 18.

has anyone had an issue with the app where it is totally unusable since yesterday? Website loads reservations without issue, but app won't do anything, display reservations, etc. Just completely broken.

No, years of elite status do matter very much to lifetime status achievement in 2019 and beyond. It's lifetime points that no logger matter after 2018.

But again, is it no longer showing on the website, or just not showing on the app? For the other person, ti works on the website but shows 0 on the app.

I currently have three reservations. The website indicates I have four, but I can't see any of them.
https://cimg7.ibsrv.net/gimg/www.fly...eccc5b0835.jpg

I had my 10 reservations bump up to 11. Turns out one of my award stays got duplicated, but the duplicate had no e-cert attached. I was able to cancel it without issue.

I am unable to log into the website now. But status.marriott.com says everything is up and running. Great.