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-   Marriott | Marriott Bonvoy (https://www.flyertalk.com/forum/marriott-marriott-bonvoy-766/)
-   -   Marriott.com website : bugs, glitches and outages (https://www.flyertalk.com/forum/marriott-marriott-bonvoy/1911847-marriott-com-website-bugs-glitches-outages.html)

seegs Jan 14, 2019 9:59 am

Website is definitely not working over the past few hours. Was able to book something around 8am but since then, no luck.

karenkay Jan 14, 2019 10:00 am

well, there's comfort in numbers. at least the app is working.

CPRich Jan 14, 2019 1:09 pm

It's fine for me.

karenkay Jan 14, 2019 1:19 pm


Originally Posted by CPRich (Post 30654080)
It's fine for me.

thanks, working for me now as well. was down for a surprising (or maybe not) number of hours this morning, though.

VickiSoCal Jan 14, 2019 5:05 pm

I cannot download any folios. Anyone else?

RogerD408 Jan 14, 2019 5:19 pm


Originally Posted by VickiSoCal (Post 30655022)
I cannot download any folios. Anyone else?

Been a problem for some time. https://www.flyertalk.com/forum/marr...-receipts.html

damon88 Jan 14, 2019 5:30 pm

On different pages on the Marriott Website and apps I see my status as Platinum Premier plus Ambassador (correct), Lifetime Platinum Premier (Correct until the Sweep) and
Platinum Premier Lifetime Elite (Choice Site) but I just made a reservation and note that here I am simply Platinum. No wonder the FDCs have no clue.

https://cimg1.ibsrv.net/gimg/www.fly...2df8cb7b84.jpg

Ross0 Jan 14, 2019 7:01 pm

Does Marriott have an IT department? More often than not, I get an error when trying to make a reservation online. It's pathetic:

"An unexpected error has occurred

This service is temporarily unavailable. But don't worry, we're on it. Please try again later."

Mr. Vker Jan 14, 2019 7:11 pm

Yep Can't sign in either.

General Error


We are experiencing technical difficulties. Please try again.

aCavalierInCoach Jan 14, 2019 7:11 pm


Originally Posted by Ross0 (Post 30655366)
Does Marriott have an IT department? More often than not, I get an error when trying to make a reservation online. It's pathetic:

"An unexpected error has occurred

This service is temporarily unavailable. But don't worry, we're on it. Please try again later."

They do and you will accept their performance! Yay consolidation of market power.

estnet Jan 15, 2019 11:23 am


Originally Posted by Mr. Vker (Post 30655390)
Yep Can't sign in either.

General Error


We are experiencing technical difficulties. Please try again.

I
regard this as a message that says

We don't care about you or your business......Please book elsewhere

and I do!

TerryK Jan 15, 2019 12:50 pm

Reservation from Stranger in Marriott Account
 
I recall there was a similar thread but I cannot locate it. :(

A reservation from a complete stranger shows up in my Marriott account. Initially, I thought it was just a glitch and may go away but it has been there for three days. I wonder if I should do anything about it? :confused: There is no point for elite benefit involved as booking was made via booking.com, at least that's what shows online.

margarita girl Jan 15, 2019 1:07 pm


Originally Posted by TerryK (Post 30658373)
I recall there was a similar thread but I cannot locate it. :(

A reservation from a complete stranger shows up in my Marriott account. Initially, I thought it was just a glitch and may go away but it has been there for three days. I wonder if I should do anything about it? :confused: There is no point for elite benefit involved as booking was made via booking.com, at least that's what shows online.

Post # 685.

https://www.flyertalk.com/forum/marr...ebsite-46.html

TerryK Jan 15, 2019 1:14 pm


Originally Posted by margarita girl (Post 30658426)

Thank you. Glad I am not the only one with this issue.;) I guess I will just leave it alone.

mtftw Jan 15, 2019 3:42 pm

Stay from last week (ending Thursday) has still not posted. SNAs showed up in my account from my annual choice benefit...but every time I try to use them I get an error and 2 emails.

At least I can login? Man. My expectations for this company could not possibly be any lower.


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