On Friday morning (yesterday), I tried again to create online access with the new Marriott rewards number they gave me. And this time it works. And everything looks like it is there -- points, history, reservations, etc. I copied all the info for my records. I then relinked with my SPG account and will stop touching the account until the system comes back up after the weekend.
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New Status
Is anyone seeing their new status and lifetime status? Or is it tomorrow? Ive booked two reservations today and neither is showing in upcoming stays. |
Any pricing glitches to take advantage of ?
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Originally Posted by RobUAIntl
(Post 30097370)
On Friday morning (yesterday), I tried again to create online access with the new Marriott rewards number they gave me. And this time it works. And everything looks like it is there -- points, history, reservations, etc. I copied all the info for my records. I then relinked with my SPG account and will stop touching the account until the system comes back up after the weekend.
It's strange that they required you to get a new MR number, but if it's working, time to move on. |
Made 2 reservations today but no confirm email. Now cannot even see the reservations online. |
Starwood card points have still not posted to the Marriott account. Statement closed Aug 4.
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I've been trying to make reservations throughout the day with modest success. Still getting "
Unable to Sign InThis service is temporarily unavailable. But don't worry, we're on it. Please try again later" Of course, status.marriott.com is still showing: "Systems Are OnlineReservations, members accounts, and other major systems functionality are all up and running at this time."So... I guess this is the new normal. |
Originally Posted by KRSW
(Post 30118166)
I've been trying to make reservations throughout the day with modest success.
Originally Posted by pantanal
(Post 30117883)
Starwood card points have still not posted to the Marriott account. Statement closed Aug 4.
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The profile merge has seen my country of residence moved to Afghanistan. Nonetheless, Marriott.com continues to try really hard to sell me their US credit card which I would not be eligible if I lived in Afghanistan and which I am not eligible for as I live in another non-US country.
I really hope I don't see a credit card advert for a card I'd love but I'm not allowed every day for the next few years. |
I was able to merge accounts (SPG and Marriott) and my points and nights rolled over within minutes. My reservations are in my account and the only issue I have now are missing stays from a few weeks ago but there is a mention that they are behind with that and it will show up eventually.
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Well I tried merging my accounts last night. I thought everything was fine - I was given a new number, and my Starwood points were tripled and added to my Marriott points correctly.
Today I try to sign in with the new number and my old password, and I'm told one or the other is incorrect. So then I tried to sign in with my e-mail address (which is what I always used to sign in with) and my old password, and I get the message "Unable to Sign In". What now? |
Originally Posted by Eujeanie
(Post 30124514)
Well I tried merging my accounts last night. I thought everything was fine - I was given a new number, and my Starwood points were tripled and added to my Marriott points correctly.
Today I try to sign in with the new number and my old password, and I'm told one or the other is incorrect. So then I tried to sign in with my e-mail address (which is what I always used to sign in with) and my old password, and I get the message "Unable to Sign In". What now? |
Originally Posted by RogerD408
(Post 30124549)
Which account were you in when you did the combination? If you we in your MR account and completed the combination, your SPG account should be gone. Use your MR credentials to see what's there.
But I thought spg was "gone"? I'm so confused. But thanks for guiding me to be able to get into my account! |
Originally Posted by Eujeanie
(Post 30124617)
Well isn't that bizarre. I just went to spg, used my e-mail and my old password, and got in right away, points there, reservations there, looks like the Marriott home page but it's the spg purple - so I must have been on spg when I did the switch.
But I thought spg was "gone"? I'm so confused. But thanks for guiding me to be able to get into my account! |
Can't book same night reservation after midnight?
My recollection pre-merger is that you could make a same night reservation until something like 2am on the old website? I had a frustrated call from my wife this week, who was suddenly stranded at an east coast airport due to a storm. I went on the Marriott site at 11:59pm, started to make a reservation, and suddenly at 12:01am every hotel showed "Unavailable"... it would still let me do the search but showed nothing bookable.
Rather than deal with it, I just made the booking with IHG, who was happy to take the money. |
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