May 10, 2017, 9:21 am
Last edit by: margarita girl
Hotel email address: [email protected]
The property now provides $15/person credit in the restaurant, which will basically cover cereal & coffee.
Per Flyman:
They don't have the Executive Lounge while they have Executive Level rooms. What they have is an office-style galley on near the elevators on the Executive Level (15/16th floor) where you'll find coffee machine (powdered, not real milk), filtered room-temp water, whole fruit, and snack. In the mornings, they place ONE type of pastry (muffin/donut) and 1 type of juice - their version of continental breakfast. Plat/Gold can get to those floors (if your room is not on the Exec Level) by swiping your room key in the elevator.
The bar has happy hours everyday (4:30-6:30p), and seems to be popular with non-hotel guests as well.
Caution: make sure you get the room type you booked. FDM says there are errors between what Marriott shows for room types and what the hotel actually has.
TIP: From guest room elevator, don't take the elevator to the floor that says 'retail' it's not the ground and is currently a hallway with linens and storage, no way to exit to street. To exit the hotel go to lobby level (2nd) then take escalator to street.
TIP: Kona Coffee Purveyors is a great spot for coffee and pastries (sweet & savory). Exit the hotel and turn right. Just a few doors down, in front of the International Marketplace.
This email should work for contacting the hotel/requests:
[email protected]
The property now provides $15/person credit in the restaurant, which will basically cover cereal & coffee.
Per Flyman:
They don't have the Executive Lounge while they have Executive Level rooms. What they have is an office-style galley on near the elevators on the Executive Level (15/16th floor) where you'll find coffee machine (powdered, not real milk), filtered room-temp water, whole fruit, and snack. In the mornings, they place ONE type of pastry (muffin/donut) and 1 type of juice - their version of continental breakfast. Plat/Gold can get to those floors (if your room is not on the Exec Level) by swiping your room key in the elevator.
The bar has happy hours everyday (4:30-6:30p), and seems to be popular with non-hotel guests as well.
Caution: make sure you get the room type you booked. FDM says there are errors between what Marriott shows for room types and what the hotel actually has.
TIP: From guest room elevator, don't take the elevator to the floor that says 'retail' it's not the ground and is currently a hallway with linens and storage, no way to exit to street. To exit the hotel go to lobby level (2nd) then take escalator to street.
TIP: Kona Coffee Purveyors is a great spot for coffee and pastries (sweet & savory). Exit the hotel and turn right. Just a few doors down, in front of the International Marketplace.
This email should work for contacting the hotel/requests:
[email protected]
The Laylow, Autograph Collection -- Honolulu/Waikiki, Hawaii [Master Thread]
Jul 7, 2019, 7:01 pm
#361
Join Date: Dec 2015
Posts: 286
I visited here in late May on a trip that included Las Alcobas in Napa, St. Regis SF, and Mauna Kea on the Big Island. The Laylow was probably the star of the show, and definitely the one that exceeded expectations the most. The breakfast was very good, the rooms were new and clean, the bar was among the best hotel bars I've been to this year. Checked out most of the Marriott Waikiki hotels during the trip, and Laylow had by far the best vibe, design, and service.
Jul 8, 2019, 6:43 am
#362
Join Date: Jan 2011
Location: Mountain Time Zone
Programs: AS Million Miler/Marriott Lifetime Titanium/ IGH Ambassador
Posts: 5,992
I visited here in late May on a trip that included Las Alcobas in Napa, St. Regis SF, and Mauna Kea on the Big Island. The Laylow was probably the star of the show, and definitely the one that exceeded expectations the most. The breakfast was very good, the rooms were new and clean, the bar was among the best hotel bars I've been to this year. Checked out most of the Marriott Waikiki hotels during the trip, and Laylow had by far the best vibe, design, and service.
Jul 8, 2019, 7:25 am
#363
Join Date: Dec 2015
Posts: 286
Not at all. No complaints about anything at this hotel, not looking for a beachfront hotel in Waikiki anyway. Forgot to mention that I also loved the pastries/treats in the hallway, not sure if this was just on certain floors, but each morning there was a different pastry (Nutella croissant, ham and cheese, etc), along with a cappucino/latte machine. Was nice to not have to go very far to get morning fix, and at a cost of $0.
Jul 8, 2019, 7:58 am
#364
Join Date: Jun 2012
Location: NYC
Programs: UA 1K, Hyatt Globalist, Bonvoy Titanium, Hilton Diamond
Posts: 368
I visited here in late May on a trip that included Las Alcobas in Napa, St. Regis SF, and Mauna Kea on the Big Island. The Laylow was probably the star of the show, and definitely the one that exceeded expectations the most. The breakfast was very good, the rooms were new and clean, the bar was among the best hotel bars I've been to this year. Checked out most of the Marriott Waikiki hotels during the trip, and Laylow had by far the best vibe, design, and service.
Not at all. No complaints about anything at this hotel, not looking for a beachfront hotel in Waikiki anyway. Forgot to mention that I also loved the pastries/treats in the hallway, not sure if this was just on certain floors, but each morning there was a different pastry (Nutella croissant, ham and cheese, etc), along with a cappucino/latte machine. Was nice to not have to go very far to get morning fix, and at a cost of $0.
and those pastry's wernt free, you paid for them 10000-fold with the scam resort fee that gives you absolutely nothing of value lol.
Jul 8, 2019, 8:38 am
#365
Join Date: Dec 2015
Posts: 286
lol @ edgewood. A hotel that skirts pretty much all of the benefits is a star of your show? Practically every hotel on earth gives you free coffee or cappucino/latte's in their lounge. Well there is no lounge here, even though there are "lounge-level" rooms and those pastry's wernt free, you paid for them 10000-fold with the scam resort fee that gives you absolutely nothing of value lol.
and those pastry's wernt free, you paid for them 10000-fold with the scam resort fee that gives you absolutely nothing of value lol.
Jul 8, 2019, 4:18 pm
#366
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,478
I'm not rating it based on what gives me the most perks for my status, I'm rating on how much I enjoyed the resort. The level of food with the breakfast credit was much higher than most buffets, lounges, etc though. The decor, bars, rooms, and ambience however were spectacular.
Most of the Marriott options in Waikiki are not at all desirable IMO (especially considering rates), regardless of program benefits. The Marriott Waikiki, for example, gives a full restaurant breakfast, but you couldn't pay me to stay in that dump again. I now go off program (Kahala) when I stay in Honolulu.
Jul 9, 2019, 10:56 am
#367
Join Date: Aug 2013
Location: PHL
Programs: IHG Diamond Ambassador, AAdvantage Gold, Marriott Gold, Hilton Gold
Posts: 263
Seems fair commentary to me.
Most of the Marriott options in Waikiki are not at all desirable IMO (especially considering rates), regardless of program benefits. The Marriott Waikiki, for example, gives a full restaurant breakfast, but you couldn't pay me to stay in that dump again. I now go off program (Kahala) when I stay in Honolulu.
Most of the Marriott options in Waikiki are not at all desirable IMO (especially considering rates), regardless of program benefits. The Marriott Waikiki, for example, gives a full restaurant breakfast, but you couldn't pay me to stay in that dump again. I now go off program (Kahala) when I stay in Honolulu.
If I'm spending Marriott points in Hawaii, it would be at the Muana Kea Hotel on the Big Island.
Jul 9, 2019, 1:18 pm
#368
Join Date: Jan 2011
Location: Mountain Time Zone
Programs: AS Million Miler/Marriott Lifetime Titanium/ IGH Ambassador
Posts: 5,992
Most hotels in Waikiki are not at all desirable, regardless of chain. That being said, Hilton's offerings in Waikiki are awful and IHG's are nonexistent. As far as chain hotels in Waikiki, the Laylow is the best option in its price range (with the Hyatt Regency getting an honorable mention).
If I'm spending Marriott points in Hawaii, it would be at the Muana Kea Hotel on the Big Island.
If I'm spending Marriott points in Hawaii, it would be at the Muana Kea Hotel on the Big Island.
Without a doubt unless your talking the Four Seasons or Fairmont hotel services for the foreseeable future are diminishing rapidly once we enter another slowdown and it's coming will you see the hotel operators slow their fleecing of guest, but then the unions are still pounding away.
It's happened before and it will happen again in the islands which is sad for the people not the owners who could care less
Jul 9, 2019, 4:07 pm
#369
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,478
Don't disagree, but you'll note this is the Marriott forum, and the discussion is about Marriott options.
I think you mean Mauna Kea. Westin Hapuna is generally considered a better option.
I think you mean Mauna Kea. Westin Hapuna is generally considered a better option.
Jul 9, 2019, 5:01 pm
#370
FlyerTalk Evangelist
Join Date: Oct 2001
Location: check swarm
Programs: DL DM & 2MM, SPG/Bonvoid LT Titanium, Hyatt Globalist, $tarbucks Titanium
Posts: 14,404
I'm not rating it based on what gives me the most perks for my status, I'm rating on how much I enjoyed the resort. The level of food with the breakfast credit was much higher than most buffets, lounges, etc though. The decor, bars, rooms, and ambience however were spectacular.
Jul 10, 2019, 8:19 am
#371
Join Date: Jan 2011
Location: Mountain Time Zone
Programs: AS Million Miler/Marriott Lifetime Titanium/ IGH Ambassador
Posts: 5,992
I have to agree. In terms of overall vibe, F&B, Stumptown Coffee, nice bathrooms, even location, the Laylow has a lot going for it. But a lot of that is diminished by their anti-Bonvoy policies. What is strange is that after all this time, they still don't have their act together in terms of room descriptions on marriott.com.
Jul 10, 2019, 9:30 am
#372
Join Date: Dec 2015
Posts: 286
To call this hotel a Courtyard is absolutely absurd. The hotel is oozing with mid-century Hawaiian charm with so much detail, it is not a cookie cutter Courtyard for god's sakes. The F&B and decor are the best I've seen in an Autograph Property. Your complaints about Bonvoy benefits seem valid, but loyalty benefits are not the only thing that matters when considering a hotel. I could care less about upgrades at a hotel like this when the room is ample size, modern, and comfortable. The awesome design to me is worth a lot more than a bigger room, or a cool view.
Jul 10, 2019, 9:48 am
#373
Join Date: Jan 2011
Location: Mountain Time Zone
Programs: AS Million Miler/Marriott Lifetime Titanium/ IGH Ambassador
Posts: 5,992
To call this hotel a Courtyard is absolutely absurd. The hotel is oozing with mid-century Hawaiian charm with so much detail, it is not a cookie cutter Courtyard for god's sakes. The F&B and decor are the best I've seen in an Autograph Property. Your complaints about Bonvoy benefits seem valid, but loyalty benefits are not the only thing that matters when considering a hotel. I could care less about upgrades at a hotel like this when the room is ample size, modern, and comfortable. The awesome design to me is worth a lot more than a bigger room, or a cool view.
Jul 10, 2019, 2:51 pm
#375
Join Date: Jan 2011
Location: Mountain Time Zone
Programs: AS Million Miler/Marriott Lifetime Titanium/ IGH Ambassador
Posts: 5,992
That one has had to be "refreshed" several times at first it was a good idea for us that were passing through for a night but once in the room or should I say closet !! The only good thing was there is a IHOP across the street for breakfast. The Hyatt Place is another one that is a cheap conversion from old to very old apartments to hotels doesn't work well unless your going to knock down walls but then your taking away "doors"