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The Laylow, Autograph Collection -- Honolulu/Waikiki, Hawaii [Master Thread]

Old May 10, 2017, 9:21 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: margarita girl
Hotel email address: [email protected]

The property now provides $15/person credit in the restaurant, which will basically cover cereal & coffee.

Per Flyman:

They don't have the Executive Lounge while they have Executive Level rooms. What they have is an office-style galley on near the elevators on the Executive Level (15/16th floor) where you'll find coffee machine (powdered, not real milk), filtered room-temp water, whole fruit, and snack. In the mornings, they place ONE type of pastry (muffin/donut) and 1 type of juice - their version of continental breakfast. Plat/Gold can get to those floors (if your room is not on the Exec Level) by swiping your room key in the elevator.

The bar has happy hours everyday (4:30-6:30p), and seems to be popular with non-hotel guests as well.

Caution: make sure you get the room type you booked. FDM says there are errors between what Marriott shows for room types and what the hotel actually has.

TIP: From guest room elevator, don't take the elevator to the floor that says 'retail' it's not the ground and is currently a hallway with linens and storage, no way to exit to street. To exit the hotel go to lobby level (2nd) then take escalator to street.

TIP: Kona Coffee Purveyors is a great spot for coffee and pastries (sweet & savory). Exit the hotel and turn right. Just a few doors down, in front of the International Marketplace.

This email should work for contacting the hotel/requests:

[email protected]
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The Laylow, Autograph Collection -- Honolulu/Waikiki, Hawaii [Master Thread]

Old Mar 24, 2024, 8:28 pm
Join Date: Sep 2022
Posts: 8
I'm Platinum and booked a guest room with 2 King Beds for 5 nights. We were upgraded to an accessible corner suite with a king bed and a queen daybed. It had a separate area with table, chair and bench, that was perfect for eating, and 2 lanais. We received 2 vouchers for breakfast to The Hideout for each day. Each voucher covered the "Elite Breakfast" which was 2 eggs, choice of meat, toast and coffee, or $15 towards something else on the menu.

There was daily free shave ice and frozen fruit. Valet was really quick with retrieving our vehicle throughout our stay. We received a welcome basket at the beginning of our stay that contained 2 pairs of flip flops, 2 reusable water bottles, chips, bar of chocolate and a rubber ducky. The gift basket is standard for all guests. On the lobby floor, there's an area to fill water bottles, with room temp, cold and sparkling water, pre-bagged ice, and a microwave (no microwave in the room, but there is a mini fridge).

The location was super convenient; International Marketplace is next door, Paia Fish Market is downstairs & Starbucks and Duke's Lane (market with deli, ready made food, convenience items, like an ABC Store) are just over to the right. Cut through International Marketplace and walk across the street and down the alley with the surfboards and you're on Waikiki beach. No more than a 10 minute walk, and if you're quick, just 5.

The pool was teeny tiny, but it was ok for the kids to swim in when it was too windy to go to the beach. It was easy to check out towels to go to the beach.

We had a large group, from 3 years old to grandparents and everyone enjoyed the stay. We would consider staying here again over the other hotels which seemed super crowded and harder to get in and out of.
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Last edited by HiGHJiNKS; Mar 24, 2024 at 8:46 pm
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