May 10, 2017, 9:21 am
Last edit by: margarita girl
Hotel email address: [email protected]
The property now provides $15/person credit in the restaurant, which will basically cover cereal & coffee.
Per Flyman:
They don't have the Executive Lounge while they have Executive Level rooms. What they have is an office-style galley on near the elevators on the Executive Level (15/16th floor) where you'll find coffee machine (powdered, not real milk), filtered room-temp water, whole fruit, and snack. In the mornings, they place ONE type of pastry (muffin/donut) and 1 type of juice - their version of continental breakfast. Plat/Gold can get to those floors (if your room is not on the Exec Level) by swiping your room key in the elevator.
The bar has happy hours everyday (4:30-6:30p), and seems to be popular with non-hotel guests as well.
Caution: make sure you get the room type you booked. FDM says there are errors between what Marriott shows for room types and what the hotel actually has.
TIP: From guest room elevator, don't take the elevator to the floor that says 'retail' it's not the ground and is currently a hallway with linens and storage, no way to exit to street. To exit the hotel go to lobby level (2nd) then take escalator to street.
TIP: Kona Coffee Purveyors is a great spot for coffee and pastries (sweet & savory). Exit the hotel and turn right. Just a few doors down, in front of the International Marketplace.
This email should work for contacting the hotel/requests:
[email protected]
The property now provides $15/person credit in the restaurant, which will basically cover cereal & coffee.
Per Flyman:
They don't have the Executive Lounge while they have Executive Level rooms. What they have is an office-style galley on near the elevators on the Executive Level (15/16th floor) where you'll find coffee machine (powdered, not real milk), filtered room-temp water, whole fruit, and snack. In the mornings, they place ONE type of pastry (muffin/donut) and 1 type of juice - their version of continental breakfast. Plat/Gold can get to those floors (if your room is not on the Exec Level) by swiping your room key in the elevator.
The bar has happy hours everyday (4:30-6:30p), and seems to be popular with non-hotel guests as well.
Caution: make sure you get the room type you booked. FDM says there are errors between what Marriott shows for room types and what the hotel actually has.
TIP: From guest room elevator, don't take the elevator to the floor that says 'retail' it's not the ground and is currently a hallway with linens and storage, no way to exit to street. To exit the hotel go to lobby level (2nd) then take escalator to street.
TIP: Kona Coffee Purveyors is a great spot for coffee and pastries (sweet & savory). Exit the hotel and turn right. Just a few doors down, in front of the International Marketplace.
This email should work for contacting the hotel/requests:
[email protected]
The Laylow, Autograph Collection -- Honolulu/Waikiki, Hawaii [Master Thread]
Jan 21, 2020, 6:57 pm
#391
Join Date: Jan 2011
Location: Mountain Time Zone
Programs: AS Million Miler/Marriott Lifetime Titanium/ IGH Ambassador
Posts: 5,991
Feb 4, 2021, 10:12 am
#393
Join Date: Sep 2006
Location: HNL
Programs: UA GS4MM, MR LT Plat, Hilton Gold
Posts: 6,447
Feb 4, 2021, 10:51 am
#394
Join Date: Dec 2014
Location: New York City + Vail, CO
Programs: American Airlines Executive Platinum, Marriott Bonvoy Ambassador Elite
Posts: 3,226
Feb 4, 2021, 12:56 pm
#395
Join Date: Sep 2006
Location: HNL
Programs: UA GS4MM, MR LT Plat, Hilton Gold
Posts: 6,447
Feb 4, 2021, 1:55 pm
#396
Join Date: Jan 2011
Location: Mountain Time Zone
Programs: AS Million Miler/Marriott Lifetime Titanium/ IGH Ambassador
Posts: 5,991
I know people have price points when visiting the islands but this place is a dump with no real regard for Marriott travelers sorry but it ranks right up there with the other subpar rehab'd old apartments/hotels converted. As background I have been doing business in the islands since the mid 70's as an investor and construction company so have seen a lot. Put as much lipstick on the Laylow as you want but it's still ______________
Feb 4, 2021, 2:06 pm
#397
Join Date: Sep 2006
Location: HNL
Programs: UA GS4MM, MR LT Plat, Hilton Gold
Posts: 6,447
As someone who lives in Honolulu - based on location alone, I would not recommend this hotel (or the Courtyard) - unless one was here for work. A vacation though, the location is terrible.
Feb 4, 2021, 6:38 pm
#398
Join Date: Apr 2018
Posts: 28
It's location next to the International Market Place was convenient, and I'm even more of a fan as right across the street is a Konos North Shore and the Kona Coffee at the marketplace will have me going back to this hotel.
We even had a partial ocean view from our room.
Feb 4, 2021, 6:57 pm
#399
Join Date: Jan 2011
Location: Mountain Time Zone
Programs: AS Million Miler/Marriott Lifetime Titanium/ IGH Ambassador
Posts: 5,991
I started to mention the Courtyard, they are on their third or fourth renovation? The only good thing there is a IHOP across the street for breakfast. The CY is as lame as the Hyatt Place.
Feb 5, 2021, 6:09 am
#400
Join Date: Jan 2017
Location: NGS
Programs: UA Silver, ANA MC, HH Diamond, Hyatt Discoverist, Bonvoy Plat, IHG Plat, Shangri-La GC, Hertz PC
Posts: 1,234
I know people have price points when visiting the islands but this place is a dump with no real regard for Marriott travelers sorry but it ranks right up there with the other subpar rehab'd old apartments/hotels converted. As background I have been doing business in the islands since the mid 70's as an investor and construction company so have seen a lot. Put as much lipstick on the Laylow as you want but it's still ______________
Feb 5, 2021, 8:13 am
#401
Join Date: Feb 2008
Location: Chicago, IL
Programs: Marriott Ambassador, UA Mileage Plus 1K, AA Executive Plat, Marriott Ambassador Elite
Posts: 2,344
I don't question your qualification to judge this hotel as you do, but I do wonder why 766 reviewers on the Marriott website rate it at 4.5 stars (the same rating as the Ritz-Carlton Residences), even the Royal Hawaiian only gets 4.2 stars. I'd like to know because I'm considering staying there because of its high rating. I hope I don't make a mistake and regret it.
Feb 5, 2021, 8:26 am
#402
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,466
Laylow may not provide a great elite experience but many guests seem to like it. I don't view the location as any worse than any of the other properties at that end of Waikiki that are not ocean-facing. It's certainly convenient to Marukame. Not sure I'll ever stay there though.
Feb 5, 2021, 9:35 am
#403
Join Date: Jan 2011
Location: Mountain Time Zone
Programs: AS Million Miler/Marriott Lifetime Titanium/ IGH Ambassador
Posts: 5,991
I don't question your qualification to judge this hotel as you do, but I do wonder why 766 reviewers on the Marriott website rate it at 4.5 stars (the same rating as the Ritz-Carlton Residences), even the Royal Hawaiian only gets 4.2 stars. I'd like to know because I'm considering staying there because of its high rating. I hope I don't make a mistake and regret it.
Feb 5, 2021, 11:49 am
#404
Join Date: Sep 2006
Location: HNL
Programs: UA GS4MM, MR LT Plat, Hilton Gold
Posts: 6,447
I don't question your qualification to judge this hotel as you do, but I do wonder why 766 reviewers on the Marriott website rate it at 4.5 stars (the same rating as the Ritz-Carlton Residences), even the Royal Hawaiian only gets 4.2 stars. I'd like to know because I'm considering staying there because of its high rating. I hope I don't make a mistake and regret it.
If someone is on a tight budget - then staying on Kuhio Ave might be the only option - it isn't even across the street from the beach - Kuhio gets a bit of a sketchy vibe after dark (although much improved than 10 years ago) - but if all you are looking for is a place to put your stuff - don't mind lugging your stuff to the beach - don't really care about the view - then I'm sure this place is fine. I personally wouldn't stay at a Kuhio Ave hotel whether it be Lawlow or something else.
Feb 5, 2021, 12:02 pm
#405
Join Date: Jan 2011
Location: Mountain Time Zone
Programs: AS Million Miler/Marriott Lifetime Titanium/ IGH Ambassador
Posts: 5,991
I suspect part of the RH lower ratings have much to do with high room rates - and having to pay for lounge chairs on the beach. It is an oceanfront hotel and not really comparable to the Lawlow - (I think the RH is overpriced - I prefer the Sheraton where I have literally 100% success to a suite upgrade and prefer the adult only pool)
If someone is on a tight budget - then staying on Kuhio Ave might be the only option - it isn't even across the street from the beach - Kuhio gets a bit of a sketchy vibe after dark (although much improved than 10 years ago) - but if all you are looking for is a place to put your stuff - don't mind lugging your stuff to the beach - don't really care about the view - then I'm sure this place is fine. I personally wouldn't stay at a Kuhio Ave hotel whether it be Lawlow or something else.
If someone is on a tight budget - then staying on Kuhio Ave might be the only option - it isn't even across the street from the beach - Kuhio gets a bit of a sketchy vibe after dark (although much improved than 10 years ago) - but if all you are looking for is a place to put your stuff - don't mind lugging your stuff to the beach - don't really care about the view - then I'm sure this place is fine. I personally wouldn't stay at a Kuhio Ave hotel whether it be Lawlow or something else.