May 10, 2017, 9:21 am
Last edit by: margarita girl
Hotel email address: [email protected]
The property now provides $15/person credit in the restaurant, which will basically cover cereal & coffee.
Per Flyman:
They don't have the Executive Lounge while they have Executive Level rooms. What they have is an office-style galley on near the elevators on the Executive Level (15/16th floor) where you'll find coffee machine (powdered, not real milk), filtered room-temp water, whole fruit, and snack. In the mornings, they place ONE type of pastry (muffin/donut) and 1 type of juice - their version of continental breakfast. Plat/Gold can get to those floors (if your room is not on the Exec Level) by swiping your room key in the elevator.
The bar has happy hours everyday (4:30-6:30p), and seems to be popular with non-hotel guests as well.
Caution: make sure you get the room type you booked. FDM says there are errors between what Marriott shows for room types and what the hotel actually has.
TIP: From guest room elevator, don't take the elevator to the floor that says 'retail' it's not the ground and is currently a hallway with linens and storage, no way to exit to street. To exit the hotel go to lobby level (2nd) then take escalator to street.
TIP: Kona Coffee Purveyors is a great spot for coffee and pastries (sweet & savory). Exit the hotel and turn right. Just a few doors down, in front of the International Marketplace.
This email should work for contacting the hotel/requests:
[email protected]
The property now provides $15/person credit in the restaurant, which will basically cover cereal & coffee.
Per Flyman:
They don't have the Executive Lounge while they have Executive Level rooms. What they have is an office-style galley on near the elevators on the Executive Level (15/16th floor) where you'll find coffee machine (powdered, not real milk), filtered room-temp water, whole fruit, and snack. In the mornings, they place ONE type of pastry (muffin/donut) and 1 type of juice - their version of continental breakfast. Plat/Gold can get to those floors (if your room is not on the Exec Level) by swiping your room key in the elevator.
The bar has happy hours everyday (4:30-6:30p), and seems to be popular with non-hotel guests as well.
Caution: make sure you get the room type you booked. FDM says there are errors between what Marriott shows for room types and what the hotel actually has.
TIP: From guest room elevator, don't take the elevator to the floor that says 'retail' it's not the ground and is currently a hallway with linens and storage, no way to exit to street. To exit the hotel go to lobby level (2nd) then take escalator to street.
TIP: Kona Coffee Purveyors is a great spot for coffee and pastries (sweet & savory). Exit the hotel and turn right. Just a few doors down, in front of the International Marketplace.
This email should work for contacting the hotel/requests:
[email protected]
The Laylow, Autograph Collection -- Honolulu/Waikiki, Hawaii [Master Thread]
Oct 3, 2021, 10:48 pm
#451
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
Oct 4, 2021, 7:35 am
#452
Join Date: Jan 2011
Location: Mountain Time Zone
Programs: AS Million Miler/Marriott Lifetime Titanium/ IGH Ambassador
Posts: 5,992
My point is stay on the beach.
Oct 4, 2021, 8:36 am
#453
Join Date: Nov 2016
Location: On a plane or a beach
Programs: Yes
Posts: 3,156
edgewood49 So, do you have any recent stay experience with this property so as to help the poster?
Oct 4, 2021, 10:16 am
#454
Join Date: Dec 2012
Location: YVR, HNL
Programs: AS 75k, UA peon, BA Bronze, AC E50k, Marriott Plat, HH Diamond, Fairmont Plat (RIP)
Posts: 7,834
This property has had a long history of skirting the Marriott requirements for it's traveler more in particular elite, does anyone remember when they first opened and elite "breakfast" was a table with tea/coffee? Yes the majority of flags have reduced their overall benefits to us and will continue too. In Honolulu would you recommend Laylow over the beach front properties for what an upgrade? I think their room sizes mirror the Courtyard close by. Same type of conversation, old very old property much like the Courtyard or the Hyatt Place. Maybe I have become cynical in my aging with over 4300 room nights at Marriott nearing 4 mm air miles I do have authority here. My profession is construction general engineering 50% of our work pertains to hotel/hospitality properties.
My point is stay on the beach.
My point is stay on the beach.
Oct 4, 2021, 1:41 pm
#455
Join Date: Apr 2013
Location: Orlando, FL
Programs: Marriott titanium elite, Hilton Diamond
Posts: 81
Had a perfect stay here a few years ago, and posted about it in this thread a while back,
also got told off by edgewood49 for even suggesting it was a great property.
Some rant about the demise of the program at this property, they don't uphold the Marriott standards etc etc.etc
I think at the time it had a good points value compared to the beach hotels, and was literally only a 5 min walk away from the beach,
and we got upgraded, as well as daily vouchers for breakfast, which didn't quite cover a family of 5, but a much better breakfast than the usual crap in a club lounge.
also got told off by edgewood49 for even suggesting it was a great property.
Some rant about the demise of the program at this property, they don't uphold the Marriott standards etc etc.etc
I think at the time it had a good points value compared to the beach hotels, and was literally only a 5 min walk away from the beach,
and we got upgraded, as well as daily vouchers for breakfast, which didn't quite cover a family of 5, but a much better breakfast than the usual crap in a club lounge.
Oct 4, 2021, 2:02 pm
#456
Join Date: Sep 2006
Location: HNL
Programs: UA GS4MM, MR LT Plat, Hilton Gold
Posts: 6,447
I've not really understood the appeal of this hotel given its location and almost non-existent pool. Maybe a business traveler?
When I look at this thread - seems most FT posts definitely lean on the negative side.
I took some time to look at the reviews on the Marriott website. Just an opinion, but many of the positive reviews - especially the recent ones really seem manufactured/fake. They are so over the top - even misleading - with one proclaiming - 5 minutes from the beach. Its not - even with a full on sprint and traffic lights in your favor.
When I look at this thread - seems most FT posts definitely lean on the negative side.
I took some time to look at the reviews on the Marriott website. Just an opinion, but many of the positive reviews - especially the recent ones really seem manufactured/fake. They are so over the top - even misleading - with one proclaiming - 5 minutes from the beach. Its not - even with a full on sprint and traffic lights in your favor.
Oct 4, 2021, 3:59 pm
#457
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,478
And while I probably wouldn't stay at either Laylow or Centric (or anywhere else in Waikiki these days), I really don't care if my hotel in Hawaii has a nice pool. I have one of those at home.
Perhaps we can now return to people sharing their experiences in response to OP's very legitimate question.
Oct 4, 2021, 6:34 pm
#458
Join Date: Jan 2017
Location: NGS
Programs: UA Silver, ANA MC, HH Diamond, Hyatt Discoverist, Bonvoy Plat, IHG Plat, Shangri-La GC, Hertz PC
Posts: 1,234
Oct 5, 2021, 8:03 am
#460
Join Date: Jan 2011
Location: Mountain Time Zone
Programs: AS Million Miler/Marriott Lifetime Titanium/ IGH Ambassador
Posts: 5,992
Walked in while on last business trip pre covid, looked around asked if I could see a room after showing my business card and Titanium LT card. Given what I knew of the old apartments / hotels in that area and after looking into the rooms pool area I knew this would not be an alternative to my trips over the same can be said for the CY which has been refreshed several times after a huge volume of customer complaints.
Having said all this there are some that will find this property a wonderful stay as I am sure you have in your stay (s) for me no. My issue is the flag and what it met when the Marriotts were in control making properties maintain a certain level again my opinion which I believe I am entitled to make. Finkace I am in the industry and have been for 40 years.
Oct 5, 2021, 9:09 am
#461
Join Date: Nov 2016
Location: On a plane or a beach
Programs: Yes
Posts: 3,156
Walked in while on last business trip pre covid, looked around asked if I could see a room after showing my business card and Titanium LT card. Given what I knew of the old apartments / hotels in that area and after looking into the rooms pool area I knew this would not be an alternative to my trips over the same can be said for the CY which has been refreshed several times after a huge volume of customer complaints.
Having said all this there are some that will find this property a wonderful stay as I am sure you have in your stay (s) for me no. My issue is the flag and what it met when the Marriotts were in control making properties maintain a certain level again my opinion which I believe I am entitled to make. Finkace I am in the industry and have been for 40 years.
Having said all this there are some that will find this property a wonderful stay as I am sure you have in your stay (s) for me no. My issue is the flag and what it met when the Marriotts were in control making properties maintain a certain level again my opinion which I believe I am entitled to make. Finkace I am in the industry and have been for 40 years.
Oct 5, 2021, 10:01 am
#462
Join Date: Sep 2006
Location: HNL
Programs: UA GS4MM, MR LT Plat, Hilton Gold
Posts: 6,447
For a budget conscience traveler - which I assume one must be to consider the Laylow - if it had to a Bonvoy chain I'd recommend the Princess Kaiulani. It has a better pool - is across the street from the ocean - and you aren't staying on Kuhio Ave which at times can get a bit sketchy after dark.
For a pool where cost isn't a problem - definitely the Sheraton Waikiki,
Oct 5, 2021, 12:20 pm
#463
Join Date: Jan 2011
Location: Mountain Time Zone
Programs: AS Million Miler/Marriott Lifetime Titanium/ IGH Ambassador
Posts: 5,992
Oct 5, 2021, 8:24 pm
#464
FlyerTalk Evangelist
Join Date: Oct 2001
Location: check swarm
Programs: DL DM & 2MM, SPG/Bonvoid LT Titanium, Hyatt Globalist, $tarbucks Titanium
Posts: 14,404
I think it would be more truthful if Marriott listed this property as 'minimal participation' in the Bonvoy program. Nice hotel itself, but the defiant attitude from management and lack of elite benefits is something to consider.
Oct 5, 2021, 8:30 pm
#465
Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,066