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Las Vegas Cosmopolitan Hotel [Master Thread]

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Old Dec 19, 2013, 9:27 am
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Last edit by: dgreen12
Hotel Website: The Cosmopolitan of Las Vegas, Autograph Collection
Official List of Cosmopolitan Bonvoy Elite Benefits: https://www.cosmopolitanlasvegas.com/marriott-bonvoy-at-the-cosmopolitan-of-las-vegas

The Cosmopolitan of Las Vegas, the only charges that qualify for Points are as follows:
- Room rate, room service food and beverage, in-room movies, phone calls and in-room minibar purchases
- Points cannot be earned on any other purchases at hotel outlets or for hotel services

The Cosmopolitan is a "resort," so basically the only elite benny is a possible upgrade. Elites are not exempt from the resort fee

Resort fee is $39+tax effective 01/01/2019. Also as of that date, parking (self & valet) is complimentary for hotel guests.

Cosmopolitan is exempt from providing free wifi to Plats per Marriott's T&Cs, however it is included with the mandatory $39 daily resort fee so there is still no extra charge to any guest for using it.

Platinums receive:

* use of Platinum check-in area (to the left of main desks)

* Platinum arrival gift is $10FB coupon or 1,000 points

* room upgrade (space available) - better luck on mid-week stays than weekend stays. sometimes a 'sandwich' (ie, bribe) to front desk does the trick.

* free tea/coffee 6am - noon in the plat lobby check-in area

* Wicked Spoon: Marriott Rewards Platinums (and PPs) get to use preferred line and get 15% discount when staying at the property. Just show your MR Plat or PP card.
You can book through Virtuoso as well as Amex FHR for complimentary breakfast buffet at Wicked spoon.

Resort fee:

* $39 (+ tax) per day for resort fee, which includes gym access, local + long distance calls, Wifi, pool access. The resort fee is not waived.

Receiving Bonvoy Points for a Stay:

Many have reported needing to follow up to have Marriott Bonvoy points manually posted post stay (they do not typically post automatically.) A tip is to email [email protected] shortly after a stay asking them to manually forward your folio to Marriott Bonvoy for processing.

Hat tip to billycwhatup for this:

* Identity points and MR points can not be earned on the same stay

Other tips

The Terrace Suites are the most common room type and are classified as studio and one bedroom, with options for King, 2 Queens with or without a fountain view. They are essentially the same size, however (10 sq ft difference), but the layouts differ.

The King Studio Suite has a standard bathroom with shower and tub, a living room area with large sitting area and an L shaped sofa and the bed is in a separate area, though not separated.

The King One BR Suite has the same kind of living room area, with the bedroom separated by sliding doors and the bathroom is larger, with a "soaking tub".

If you get a terrace suite of any kind with 2 Queens, the living area will be smaller.

And unless your room type is described as "fountain view", you aren't guaranteed it, though Platinum status will get you upgraded on check in if they have one available.

If you book any of these room types and want to aim higher, I would try a giving the receptionist a 50$ "sandwich", and ask if any wraparounds upgrades would be available. If they say yes, there is a good chance that it will be a wraparound facing south-east or south-west, which for me would be a no go. Taste in view is personal of course, but for me the fountain-Eiffel tower view are so much nicer than the south facing views. Also when you would have the choice between a low level wraparound or high level terrace suite, I would still take the high level terrace suite, because a number of floors on the east tower are blocked by the big Bellagio sign. (see youtube vids).

If you really want a high level wraparound then you probably would have to pay, which can sometimes be not that much. If I'm not mistaken I think they offered me a wraparound at 150$ per night more, but we originally booked a 1 bedroom terrace room without view.

Last tip : If you would get the choice of wraparound I would definitely take a high floor east tower one, facing north-east. That would give you bellagio fountain + eiffel tower view, but also a good portion of the south strip.

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Las Vegas Cosmopolitan Hotel [Master Thread]

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Old Aug 11, 2012, 6:10 am
  #886  
 
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Originally Posted by cova
To be a resort - the name of the hotel needs to have the word resort.
Wrong as discussed previously and confirmed years ago by Marriott Concierge.

http://www.flyertalk.com/forum/marri...t#post13831240
http://www.flyertalk.com/forum/marri...t#post13817435
http://www.flyertalk.com/forum/marri...t#post13031624

What makes a hotel a resort is its Hotel Type being a Resort. On Marriott.com do a search for any city (Las Vegas in this case), when the results come up in the left frame under Hotel Type check the Resort box. The resulting hotels are resorts.

While Hotel Type is the determining factor in a hotel being a resort, the hotel's web sites, both Marriott and it's own, are peppered with numerous references to this hotel being a resort including the very first line of the hotel's description:
The Cosmopolitan is the most original luxury resort and casino in the heart of The Las Vegas Strip.
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Old Aug 12, 2012, 10:38 am
  #887  
 
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Originally Posted by aaupgrade
Wrong as discussed previously and confirmed years ago by Marriott Concierge.

http://www.flyertalk.com/forum/marri...t#post13831240
http://www.flyertalk.com/forum/marri...t#post13817435
http://www.flyertalk.com/forum/marri...t#post13031624

What makes a hotel a resort is its Hotel Type being a Resort. On Marriott.com do a search for any city (Las Vegas in this case), when the results come up in the left frame under Hotel Type check the Resort box. The resulting hotels are resorts.

While Hotel Type is the determining factor in a hotel being a resort, the hotel's web sites, both Marriott and it's own, are peppered with numerous references to this hotel being a resort including the very first line of the hotel's description:
Being a resort was not the case when the hotel opened. Being there a week after opening and talking to Cosmos management (not Marriott) it was not considered a resort.

The hotel is NOT managed by Marriott - the hotel management employees are not Marriott. At opening time nobody new what they were or really anything about Marriott. The desk staff were hired from other Las Vegas hotels.

Marriott brought in a temporary team of a few people to support the transition, but Marriott has nothing to do with the management of this hotel. The Marriott team helped set up breakfast at the buffet and some sort of arrival gift for Platinums.

Maybe things have changed and Marriott now manages the hotel - but I don't think this is the case.

Don't get me wrong - this is a nice property - but I personally do not view it as a Marriott run property (which it is not).
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Old Aug 12, 2012, 1:43 pm
  #888  
 
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do a quick search
Deutsche Bank owns it. They financed the property but at the height of the financial meltdown they could not sell it so they manage it. Since it has been getting tighter and tighter they lowered the bennies as it is expected.
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Old Aug 12, 2012, 1:45 pm
  #889  
 
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Originally Posted by cova
Being a resort was not the case when the hotel opened.
OK. Obviously they very quickly applied and were granted a Resort Hotel Type by Marriott. It is a resort now and has been for quite a while which is evident if one goes back and reads previous postings in this thread.

Originally Posted by cova
The hotel is NOT managed by Marriott - the hotel management employees are not Marriott.
Who manages the property has nothing to do with whether one receives elite benefits. There are numerous Marriott flagged properties not operated by Marriott. Vail Marriott Mountain Resort is one, which is owned by DiamondRock Hospitality and operated by Vail Resorts, but still as a Marriott flagged property that is a resort must adhere to Marriott standards and comply with Marriott Rewards published benefits. Cosmopolitan is flagged under the Autograph Collection brand and is classified as a resort according to its Hotel Type and must adhere to the rules of the program unless specifically exempted in the Marriott Rewards T&C (as is the case for Rome Grand Flora and a very few select other hotels).

Originally Posted by cova
Don't get me wrong - this is a nice property - but I personally do not view it as a Marriott run property (which it is not).
Nor are most other franchised Marriott properties; hence the underlying fundamentals of being a franchise.
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Old Aug 12, 2012, 5:17 pm
  #890  
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Originally Posted by cova
Being a resort was not the case when the hotel opened. Being there a week after opening and talking to Cosmos management (not Marriott) it was not considered a resort.

The hotel is NOT managed by Marriott - the hotel management employees are not Marriott. At opening time nobody new what they were or really anything about Marriott. The desk staff were hired from other Las Vegas hotels.

Marriott brought in a temporary team of a few people to support the transition, but Marriott has nothing to do with the management of this hotel. The Marriott team helped set up breakfast at the buffet and some sort of arrival gift for Platinums.

Maybe things have changed and Marriott now manages the hotel - but I don't think this is the case.

Don't get me wrong - this is a nice property - but I personally do not view it as a Marriott run property (which it is not).
It's a bit silly for you to make comments about a property based on your conversation w/ someone 2 years ago, when multiple comments/reports by FTers (almost 800 posts!) since then replace your experience/conversation. If you want to get up to date, read the entire thread.

And regardless of your thoughts (and ours), the Cosmo is listed as a resort by Marriott on the Marriott website.

Cheers.
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Old Aug 12, 2012, 6:59 pm
  #891  
 
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Originally Posted by aaupgrade
Nor are most other franchised Marriott properties; hence the underlying fundamentals of being a franchise.
Most Marriott hotels are not owned by Marriott, but they are managed by Marriott staff. The Cosmos is a unique property in that it is only affiliated with Marriott (for a fee) to award points and offer reward nights. The hotel does not need to offer any other Marriott elite related benefits.

Room upgrades, Plat buffet, and an arrival gift was set up by the Marriott transition team. From what I read here, the buffet is not every day.
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Old Aug 12, 2012, 7:09 pm
  #892  
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could that be because it IS CLASSIFIED AS A RESORT!!!!!!!!!!!!

or did you once again IGNORE what aaupgrade, and others, have previously stated..........

Originally Posted by cova
The Cosmos is a unique property in that it is only affiliated with Marriott (for a fee) to award points and offer reward nights. The hotel does not need to offer any other Marriott elite related benefits.

Last edited by BKKLEE; Aug 12, 2012 at 7:40 pm
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Old Aug 12, 2012, 9:23 pm
  #893  
 
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Originally Posted by BKKLEE
could that be because it IS CLASSIFIED AS A RESORT!!!!!!!!!!!!

or did you once again IGNORE what aaupgrade, and others, have previously stated..........
Regardless if it is a resort the ultimate reservation guarantee, room type guarantee, arrival benefits, free internet access, 48-Hour Guaranteed Availability and room upgrades are all provided.
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Old Aug 12, 2012, 9:45 pm
  #894  
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my response was limited to cova's comments on plat breakfast which was provided 2-yrs ago, but not currently, but is still thought to be a plat perk..............

Originally Posted by trekwars2000
Regardless if it is a resort the ultimate reservation guarantee, room type guarantee, arrival benefits, free internet access, 48-Hour Guaranteed Availability and room upgrades are all provided.
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Old Aug 13, 2012, 4:00 am
  #895  
 
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Originally Posted by cova
Most Marriott hotels are not owned by Marriott, but they are managed by Marriott staff.
Technically this statement could be true if 51% of Marriott hotels are operated by Marriott, but there are many that are not. They are franchised operations. As discussed previously in this forum, Marriott does not give out percentages of each of these as they want all hotels to reflect the same standards whether owned and/or operated by Marriott, or franchised.

Originally Posted by cova
The Cosmos is a unique property in that it is only affiliated with Marriott (for a fee)
The latter half of that statement is the definition of a franchised operation, so in that respect we are in agreement. But that is hardly unique in the Marriott world.
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Old Aug 13, 2012, 8:21 am
  #896  
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Originally Posted by trekwars2000
Regardless if it is a resort the ultimate reservation guarantee, room type guarantee, arrival benefits, free internet access, 48-Hour Guaranteed Availability and room upgrades are all provided.
I'm in agreement w/ BKKLEE & aaupgrade on this one, and they're not disagreeing w/ you re: what you mention, btw - they're responding to cova.

Also I'm not sure why cova continues to reference a conversation he had 2 years ago when we've had multiple updated reports since then re: the brekkie: which is now offered as one of the Plat arrival gift options & is not for every day of the stay.

Cheers.
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Old Aug 13, 2012, 8:47 pm
  #897  
 
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Originally Posted by SkiAdcock
I'm in agreement w/ BKKLEE & aaupgrade on this one, and they're not disagreeing w/ you re: what you mention, btw - they're responding to cova.

Also I'm not sure why cova continues to reference a conversation he had 2 years ago when we've had multiple updated reports since then re: the brekkie: which is now offered as one of the Plat arrival gift options & is not for every day of the stay.

Cheers.
If you read my comment above "the buffet is not every day" - I understand that. That was set up 2 years ago with all the complaints.

I guess from what I read here is that the German Bank owned property now has migrated to be a full Marriott Resort to get around normal Autograph Collection benefits, with the more limited benefits of a resort.

From what I read here with very recent posts is that the Hotel does give Plat's access to the hotel's program top tier lounge for morning only for granola bars etc. Is that still the case?
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Old Aug 13, 2012, 10:21 pm
  #898  
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Unless a recent guest has an update beyond 03 July, I'd be guided by Sharon's sticky (which she goes to a whole lot of trouble to maintain) and leave it at that:

Las Vegas / The Cosmopolitan of Las Vegas, Autograph Collection; Considered a resort, so no breakfast; Plat arrival gift is choice of a brunch for two at Wicked Spoon, 500 Marriott Rewards points or a special arrival amenity curated just for you (ie, gourmet popcorn); the benefit letter you receive at check-in has a new benefit for MR platinums: free juice and coffee in the identity lounge from 6-9am; 7/3/12 update

Originally Posted by cova
If you read my comment above "the buffet is not every day" - I understand that. That was set up 2 years ago with all the complaints.
I guess from what I read here is that the German Bank owned property now has migrated to be a full Marriott Resort to get around normal Autograph Collection benefits, with the more limited benefits of a resort.
From what I read here with very recent posts is that the Hotel does give Plat's access to the hotel's program top tier lounge for morning only for granola bars etc. Is that still the case?
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Old Aug 13, 2012, 11:04 pm
  #899  
 
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Originally Posted by BKKLEE
Unless a recent guest has an update beyond 03 July, I'd be guided by Sharon's sticky (which she goes to a whole lot of trouble to maintain) and leave it at that:

Las Vegas / The Cosmopolitan of Las Vegas, Autograph Collection; Considered a resort, so no breakfast; Plat arrival gift is choice of a brunch for two at Wicked Spoon, 500 Marriott Rewards points or a special arrival amenity curated just for you (ie, gourmet popcorn); the benefit letter you receive at check-in has a new benefit for MR platinums: free juice and coffee in the identity lounge from 6-9am; 7/3/12 update
In case of any doubt, brunch for two at Wicked Spoon also simply means two brunches in total during the stay.
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Old Aug 14, 2012, 12:22 am
  #900  
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since its a Plat Arrival Gift option, brunch for 2 ONCE during stay is all any Plat is entitled too (unless someone starts rehashing what happened 2-yrs ago.............)

Originally Posted by Flyer888
In case of any doubt, brunch for two at Wicked Spoon also simply means two brunches in total during the stay.
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