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-   -   Evolve Money (https://www.flyertalk.com/forum/manufactured-spending/1541638-evolve-money.html)

Namaste1 Sep 9, 2014 3:03 pm

Yes, please keep us posted. I will update when I call back after I wait 3 to 5 business days per the customer service rep. Hopefully, this is a fluke and not a (bad) sign of things to come regarding Evolve.

jmw Sep 9, 2014 3:14 pm


Originally Posted by concuss (Post 23499010)
Just an FYI if anyone here is looking to use Evolve to pay anything timely and/or important. Towards the end of last month I used Evolve to pay on my student loans. My loan servicer is "Fedloan Servicing." I chose "Dept. of Education Student Loans -- All Servicers" from Evolve, based on others' experience. I entered my account number, but was never prompted to enter any additional information regarding the recipient.

Meanwhile my lender never receives the payment. After calling Evolve, setting up a support ticket, and waiting "5-7 business days," I called back and was told that the payment was sent to the wrong address, and they are requesting a refund back from recipient. At that point, I can call and have my funds refunded back to me. (Meanwhile I'm told that I must keep calling back for updates, as Evolve will apparently not initiate communication with me).

So basically Evolve is holding my money hostage, for bill payments that it failed to deliver, due to no fault of my own.

Anyway, YMMV, but just a "heads-up" for everyone else.

Why didn't you test with a $1 payment? I don't trust Evolve or any other financial institution's bill pay without a $1 payment. I also don't trust myself enough with respect to typing in the account number correctly.

heyeaglefn Sep 9, 2014 3:15 pm


Originally Posted by jmw (Post 23500746)
Why didn't you test with a $1 payment? I don't trust Evolve or any other financial institution's bill pay without a $1 payment. I also don't trust myself enough with respect to typing in the account number correctly.

That $1 payment would be it for the month with the new rules. Unless you are using RL.

subdawg Sep 9, 2014 3:24 pm

Anyone having problems with using RLs today? I tried several and they all give a "cannot process, please call RL" message.

Mamibear Sep 9, 2014 3:36 pm


Originally Posted by subdawg (Post 23500798)
Anyone having problems with using RLs today? I tried several and they all give a "cannot process, please call RL" message.

I bought 2 RLs today, loaded it immediately to Serve I and succeeded. Try it again, sometimes the website is busy.

concuss Sep 9, 2014 4:43 pm


Originally Posted by jmw (Post 23500746)
Why didn't you test with a $1 payment? I don't trust Evolve or any other financial institution's bill pay without a $1 payment. I also don't trust myself enough with respect to typing in the account number correctly.

Yeah, well, build me a time machine and I'll give it a shot... Seriously though the thing is that I've used Evolve for months now w/out any problems, until now. I realize that sh!t happens but Evolve's response to the issue is confounding and frustrating.

psykopath515 Sep 9, 2014 9:23 pm

Novice question...what are RLs?

payeco Sep 9, 2014 9:25 pm


Originally Posted by psykopath515 (Post 23502369)
Novice question...what are RLs?

Ralph Lauren gift cards.

22calbr Sep 10, 2014 12:45 am

That's just mean. Now he's going to go buy thousands of dollars of those gift cards and only end up with a bunch of polos.

payeco Sep 10, 2014 12:52 am


Originally Posted by 22calbr (Post 23502871)
That's just mean. Now he's going to go buy thousands of dollars of those gift cards and only end up with a bunch of polos.

If he buys the Polos in large I'll buy them off him for 25 cents on the dollar so he's not at a total loss.

Aleriem Sep 10, 2014 1:48 am

Has anyone used Chime to pay Evolve (although Chime will be almost useless after October 8th)? Have a balance I'd like to get rid of before then

chaser123 Sep 10, 2014 7:11 am


Originally Posted by Aleriem (Post 23503065)
Has anyone used Chime to pay Evolve (although Chime will be almost useless after October 8th)? Have a balance I'd like to get rid of before then

Yes, no problem with Chime on evolve. fyi - Citibank accepts Chime for payment on credit cards. Bets way to unload.

Brugge Sep 10, 2014 9:26 am


Originally Posted by psykopath515 (Post 23502369)
Novice question...what are RLs?

re load it debit cards sold mainly at grocery stores

unkinected Sep 10, 2014 9:34 am


Originally Posted by Brugge (Post 23504649)
re load it debit cards sold mainly at grocery stores

Clarification: RLs are *not* debit cards. They are like "money pack" cards that you load to other reloadable debit cards. They don't have PINs. You can't use a RLit to buy anything itself, unless a biller specifically allows them (Evolve allows you to make payments with a RLit card).

SFOtoDEN Sep 11, 2014 10:10 am

Is Evolve down for anyone right now? Every time I try to log in today i get "System Error: 500." It still logs me in, but when I search for bills to pay, there are none available.


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