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I can see for miles Mar 20, 2013 11:00 am


Originally Posted by I can see for miles (Post 20425311)
I agree with your sentiment, Ikar. But once "The Secret" is out, as evidenced by Bancorp's closing accounts and holding funds, "The Secret" is out, and it does no harm if I or anyone else try to pressure Bancorp to refund account closures promptly, as it should. And by the way: THEY KNOW WHAT WE'RE DOING. I spoke to a Bancorp customer service manager this morning, in fact, to see if they would be reasonable and process a timely refund, or if I would need to file a complaint with the FDIC (had to file a complaint). And get this: Without any hint whatsoever on my part, she knew exactly what I had been doing: buying loadable funds with a credit card to earn miles, points or a rebate, she told me. She claimed my credit card issuer (Citi, with whom I've made the majority of my beans purchases, I presume) had contacted them.

I repeat: Never at any time did I drop a hint as to the nature or purpose of my transactions.

They know.

Miracle of miracles: Three business days after my account closure and speaking with an Incomm customer service manager who claimed there was no way for my refund check to be processed and arrive sooner than in three to four weeks -- and three business days after filing a complaint with the FDIC -- I received via Fedex today a check refunding my funds in full. So the next time an Incomm customer service representative says it simply can't be done sooner, we now know better.

I appreciate that Incomm ultimately did the right thing. I just wish it hadn't required my firmly escalating the situation -- and that their representatives didn't exude such smugness and arrogance in these situations. Whether someone is using their product as they'd like or not, that is not how any business should treat its customers or former customers.

Mrgolfer21 Mar 20, 2013 1:57 pm


Originally Posted by I can see for miles (Post 20452315)
Miracle of miracles: Three business days after my account closure and speaking with an Incomm customer service manager who claimed there was no way for my refund check to be processed and arrive sooner than in three to four weeks -- and three business days after filing a complaint with the FDIC -- I received via Fedex today a check refunding my funds in full. So the next time an Incomm customer service representative says it simply can't be done sooner, we now know better.

I appreciate that Incomm ultimately did the right thing. I just wish it hadn't required my firmly escalating the situation -- and that their representatives didn't exude such smugness and arrogance in these situations. Whether someone is using their product as they'd like or not, that is not how any business should treat its customers or former customers.

Were you charged a fee by them to receive a check? I just got off the phone with them and was given the opportunity to have a check sent or my account opened for 48 hours to drain it. Unfortunately, i have more than $5K in there, so even doing CA's wont' drain it all. They said they would still have to charge me the $10 fee to send me a check.

Edit: I was also told that the daily spend limit was on a 24 hour revolving timeframe, which means that if you spend $2500 today at 3pm CST, your daily spend does not reset until the next day at 3pm. Anybody have any data points on this? I found this strange as I'm sure I've done transactions late one day and early the next with no problem.

I can see for miles Mar 20, 2013 3:32 pm


Originally Posted by Mrgolfer21 (Post 20453470)
Were you charged a fee by them to receive a check? I just got off the phone with them and was given the opportunity to have a check sent or my account opened for 48 hours to drain it. Unfortunately, i have more than $5K in there, so even doing CA's wont' drain it all. They said they would still have to charge me the $10 fee to send me a check.

Edit: I was also told that the daily spend limit was on a 24 hour revolving timeframe, which means that if you spend $2500 today at 3pm CST, your daily spend does not reset until the next day at 3pm. Anybody have any data points on this? I found this strange as I'm sure I've done transactions late one day and early the next with no problem.

Though the CS manager said I would be, I was not charged a fee for the check.

iahphx Mar 20, 2013 3:46 pm


Originally Posted by Mrgolfer21 (Post 20453470)
Were you charged a fee by them to receive a check? I just got off the phone with them and was given the opportunity to have a check sent or my account opened for 48 hours to drain it. Unfortunately, i have more than $5K in there, so even doing CA's wont' drain it all. They said they would still have to charge me the $10 fee to send me a check.

Edit: I was also told that the daily spend limit was on a 24 hour revolving timeframe, which means that if you spend $2500 today at 3pm CST, your daily spend does not reset until the next day at 3pm. Anybody have any data points on this? I found this strange as I'm sure I've done transactions late one day and early the next with no problem.

While I understand that there is a $2500 load limit per day, I am pretty sure there is no cash advance limit.

Mrgolfer21 Mar 20, 2013 5:21 pm


Originally Posted by iahphx (Post 20454058)
While I understand that there is a $2500 load limit per day, I am pretty sure there is no cash advance limit.

Here is where i'm seeing the $2500 limit...please let me know if i'm wrong (PM would be fine).

The maximum cumulative amount that may be withdrawn through a participating bank (over-the-counter withdrawal) per day is $2,500.00 per day

Happy Mar 20, 2013 6:03 pm


Originally Posted by Mrgolfer21 (Post 20454530)
Here is where i'm seeing the $2500 limit...please let me know if i'm wrong (PM would be fine).

The maximum cumulative amount that may be withdrawn through a participating bank (over-the-counter withdrawal) per day is $2,500.00 per day

There is no daily limit on Cash Advance. Drain the full amount at one go as long as the bank is willing.

Most banks would need a supervisor override for amount above $5,000 but it definitely can be done. Since you are at Dallas, go to either Chase or BofA you are done in 5 minutes. This is based on factual experience.

No need to get a check at all.

thehawk75 Mar 20, 2013 6:10 pm

Better yet... with 48 hours... go really long and add another $5,000 in the process and drain that too... :)

Mrgolfer21 Mar 20, 2013 6:16 pm


Originally Posted by thehawk75 (Post 20454803)
Better yet... with 48 hours... go really long and add another $5,000 in the process and drain that too... :)

Ha...had i known there wasn't a limit to drain, i wouldnt' have any money in there. Oh well, thanks all for the info, i'll go and drain the max out tomorrow if it allows me. I only use one bank (WF), so if that doesn't work, hopefully the others will just give cash without a fee with no account with them (pretty sure i've read this can be done, just never tried it myself).

Happy Mar 20, 2013 6:26 pm


Originally Posted by Mrgolfer21 (Post 20454837)
Ha...had i known there wasn't a limit to drain, i wouldnt' have any money in there. Oh well, thanks all for the info, i'll go and drain the max out tomorrow if it allows me. I only use one bank (WF), so if that doesn't work, hopefully the others will just give cash without a fee with no account with them (pretty sure i've read this can be done, just never tried it myself).

You dont need an account with a bank to do that at all.

Cash Advance actually is a common practice to bypass the daily ATM withdrawal limit, believe it or not! I heard the customer service manager of my BofA home branch told a customer how to use his newly received ATM card and how to by pass the $500 daily withdrawal limit by, guess what? Cash Advance up to $2999. I almost could not believe my ears. :D

Many bank accounts do have a daily limit of Cash Advance - such as the BofA's was $2999, and I know TD's limit is $5000. However MVD is not a true bank account and has not had a daily limit of this type of withdrawal.

Happy Mar 20, 2013 6:28 pm


Originally Posted by thehawk75 (Post 20454803)
Better yet... with 48 hours... go really long and add another $5,000 in the process and drain that too... :)

The potential issue is, we do not know if the account is being monitored, nor a new load would trigger some flag...

Bikeguy Mar 20, 2013 7:37 pm


Originally Posted by Happy (Post 20454895)
The potential issue is, we do not know if the account is being monitored, nor a new load would trigger some flag...

I was officially kicked out. Check being sent. Successfully loaded to just under $10K while "on hold".

Even if the load would trigger a flag, what could they do about it?

Kick you out again? Put you on double secret probation? Put something in your permanent record?

Happy Mar 20, 2013 7:40 pm


Originally Posted by Bikeguy (Post 20455169)
I was officially kicked out. Check being sent. Successfully loaded to just under $10K while "on hold".

Even if the load would trigger a flag, what could they do about it?

Kick you out again? Put you on double secret probation? Put something in your permanent record?

My guess is put you On Hold again and this time takes much longer to let you get your money back.

Nottafatslob Mar 20, 2013 10:17 pm

Rep Told me some accounts closed for mileage seekers
 
After ... kissing a woman on a call in pretending to be a family member and giving sob stories I was told by rep that the reason for holds was Bancorp asked them to check on questionable activity like loading up and withdrawing by CA or ATM whatever. Said some people have been doing it for Airline points and that it is in Bancorps T and C that this is not allowed.

Said threats and angry calls were coming in all morning and thanked me for being so understanding and polite. I didn't say I broke a pencil and tossed a garbage can. LOL

glocklt4 Mar 20, 2013 10:21 pm


Originally Posted by Nottafatslob (Post 20455827)
After ... kissing a woman on a call in pretending to be a family member and giving sob stories I was told by rep that the reason for holds was Bancorp asked them to check on questionable activity like loading up and withdrawing by CA or ATM whatever. Said some people have been doing it for Airline points and that it is in Bancorps T and C that this is not allowed.

Said threats and angry calls were coming in all morning and thanked me for being so understanding and polite. I didn't say I broke a pencil and tossed a garbage can. LOL

Haha. That's probably pretty accurate about what's going on.

Nottafatslob Mar 20, 2013 10:25 pm


Originally Posted by glocklt4 (Post 20455844)
Haha. That's probably pretty accurate about what's going on.

I type to fast but meant to say after kissing ... to a woman at CS but yah it really was accurate and she was speaking from the heart (if you could have heard the call you would believe it) and I spent years listening to BS stories and telling the difference so I think I can judge or at least I was paid well to.


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