Oct 12, 2018, 12:37 pm
Amanpulo, Philippines (Consolidated/review thread)
Jan 7, 2019, 6:14 am
#586
Join Date: Aug 2015
Location: New York
Posts: 183
Man that sounds awful, and sorry to hear about your experience. We will be there in February, and although we're excited, these reviews, coupled with the unresoonsive emails are starting to worry me. I am now on my fourth follow up email with Audeline regarding booking a potential excursion. At first she was responsive, and connected me with ankther rep who was also responsive. But after an email in October saying she would get back to me, crickets. Even after the follow up emails, I still haven't heard back.
Jan 7, 2019, 7:05 am
#587
Join Date: Mar 2016
Posts: 144
Man that sounds awful, and sorry to hear about your experience. We will be there in February, and although we're excited, these reviews, coupled with the unresoonsive emails are starting to worry me. I am now on my fourth follow up email with Audeline regarding booking a potential excursion. At first she was responsive, and connected me with ankther rep who was also responsive. But after an email in October saying she would get back to me, crickets. Even after the follow up emails, I still haven't heard back.
Jan 7, 2019, 7:53 am
#588
Join Date: Jan 2019
Posts: 5
I feel your pain, FlyP, as one of the people who did post a rave review on TA and, then, a few pages upstream, had to report on a miserable honeymoon experience there, booked and paid for by me. I can tell you that Audeline has done little to make me feel better and, in fact, seems a bit tone deaf. As reported, our first response from her was along the lines of "gosh, so sorry, can't go back in time." I did ask her to look after a couple at festive, which she did,
but as they are known in entertainment circles, they would probably have been VIPed anyway. She also said she would write a note to the honeymoon couple, which did NOT happen without a reminder from me three weeks later.
I made it clear to Audeline that I wanted absolutely nothing from her, but a platform to share my observations and the promised apology. She said we could have a beach casita for a few days gratis off season with many limitations which is truly an empty offer as the flight to the resort, meals, and other expenses would likely accrue more benefit to Amanpulo than us during the off season. As well, despite living on the East Coast and saying VERY clearly that we
That is strange - I’ve exchanged a number of emails with them about our upcoming stay and they have always responded within ~12hrs. We are still very excited for our trip but definitely somewhat worried given all of these recent experiences. The few activities we want to do we have booked in advance, and I will double-confirm a week prior. I’m hoping that some of these recent issues are related to max occupancy over the holidays and won’t be an issue when we are there. Some of these issues (like not being able to produce extra beach chairs) just sound bizarre, frankly.
but as they are known in entertainment circles, they would probably have been VIPed anyway. She also said she would write a note to the honeymoon couple, which did NOT happen without a reminder from me three weeks later.
I made it clear to Audeline that I wanted absolutely nothing from her, but a platform to share my observations and the promised apology. She said we could have a beach casita for a few days gratis off season with many limitations which is truly an empty offer as the flight to the resort, meals, and other expenses would likely accrue more benefit to Amanpulo than us during the off season. As well, despite living on the East Coast and saying VERY clearly that we
That is strange - I’ve exchanged a number of emails with them about our upcoming stay and they have always responded within ~12hrs. We are still very excited for our trip but definitely somewhat worried given all of these recent experiences. The few activities we want to do we have booked in advance, and I will double-confirm a week prior. I’m hoping that some of these recent issues are related to max occupancy over the holidays and won’t be an issue when we are there. Some of these issues (like not being able to produce extra beach chairs) just sound bizarre, frankly.
Oh and On top of it... when in Amanera and Amanyara, even Amanjena we were excited to discover what they gave us as gift every night. It’s small things that are nice
There we had only crap, on the NYE night 2 cookies, the next day 2 sweets, the only things we had were a bottle of massage oil, a woman s necklace (they probably forgot we were 2 guys), 1 Amanpulo cap from the store (they probably forgot we were 2?) and on the last night 2 luggage tags (they dont put it on our luggage upon arrival, they just put paper with our name on it). They had really cheap maners
for us she was just absent and avoiding issues. We saw her only 1 time on NYE, one morning and when we left. On the morning we saw her it was 5min before her assistant came with the bill of the car we had an accident with. She didn’t say anything about it to us, she just said something like « hi, nice weather) she let her assistant do
Last edited by Flyp; Jan 8, 2019 at 2:34 am
Jan 20, 2019, 4:14 pm
#590
Join Date: Jan 2013
Location: BOS
Programs: AA EXP, DL PM, Hyatt Diamond
Posts: 2,028
I’m departing Amanpulo on the afternoon flight which gets into MNL at ~3:45pm, but my flight out does not depart until 10pm (Cebu Pacific). I believe I read something here about Amanpulo arranging a driver/tour guide for a few hours for longer layovers.
Is there anything worthy to see in such a short period of time, or at the very least, is there somewhere we can go to grab a nice dinner prior to our flight? I’d love to see something more historic/relevant as we aren’t spending any time in Manila, but will settle for whatever I can given the famous Manila traffic.
Is there anything worthy to see in such a short period of time, or at the very least, is there somewhere we can go to grab a nice dinner prior to our flight? I’d love to see something more historic/relevant as we aren’t spending any time in Manila, but will settle for whatever I can given the famous Manila traffic.
Jan 20, 2019, 4:48 pm
#591
Join Date: Dec 2006
Location: Enroute to ? & likely flying in ' A ':)
Programs: TPPS, UA, EK ...; Marriott BONVOY , HH, GP, GC..
Posts: 4,217
I’m departing Amanpulo on the afternoon flight which gets into MNL at ~3:45pm, but my flight out does not depart until 10pm (Cebu Pacific). I believe I read something here about Amanpulo arranging a driver/tour guide for a few hours for longer layovers.
Is there anything worthy to see in such a short period of time, or at the very least, is there somewhere we can go to grab a nice dinner prior to our flight? I’d love to see something more historic/relevant as we aren’t spending any time in Manila, but will settle for whatever I can given the famous Manila traffic.
Is there anything worthy to see in such a short period of time, or at the very least, is there somewhere we can go to grab a nice dinner prior to our flight? I’d love to see something more historic/relevant as we aren’t spending any time in Manila, but will settle for whatever I can given the famous Manila traffic.
Traffic is usually bad & can be even more horrendous at certain times of the day , day , holidays .. ask Pulo HM or FOM , they can easily find out .
Do not bother asking GM
here who is not ‘ local ‘ or ‘ localised ‘ ( unlike previous GMs ) either .. though seems ok with BESVISOR 
Jan 20, 2019, 6:15 pm
#592
Join Date: May 2005
Location: Los Angeles
Programs: UA 1K, AA Plat Pro, Marriott Plat, Hilton Diamond
Posts: 1,048
I’m departing Amanpulo on the afternoon flight which gets into MNL at ~3:45pm, but my flight out does not depart until 10pm (Cebu Pacific). I believe I read something here about Amanpulo arranging a driver/tour guide for a few hours for longer layovers.
Is there anything worthy to see in such a short period of time, or at the very least, is there somewhere we can go to grab a nice dinner prior to our flight? I’d love to see something more historic/relevant as we aren’t spending any time in Manila, but will settle for whatever I can given the famous Manila traffic.
Is there anything worthy to see in such a short period of time, or at the very least, is there somewhere we can go to grab a nice dinner prior to our flight? I’d love to see something more historic/relevant as we aren’t spending any time in Manila, but will settle for whatever I can given the famous Manila traffic.
Jan 24, 2019, 7:54 am
#593
Join Date: Aug 2015
Location: New York
Posts: 183
Are any of the additional excursions worthwhile? My wife and I will be there in roughly 3 weeks. We were trying to see if we could somehow get a charter to El Nido, see the lagoons and come back, but apparently that is something Amanpulo is looking into but isn't offering yet. The third party they connected with would charge an exorbitant amount, that just made it not worth it. Similar for trying to get to Apo or Tubbataha Reefs to scuba dive. Are there are any similar lagoon like excursion, and is the diving worthwhile at Amanpulo?
Jan 24, 2019, 8:16 am
#594
FlyerTalk Evangelist
Join Date: Mar 2013
Location: Parts Unknown
Posts: 10,055
Are any of the additional excursions worthwhile? My wife and I will be there in roughly 3 weeks. We were trying to see if we could somehow get a charter to El Nido, see the lagoons and come back, but apparently that is something Amanpulo is looking into but isn't offering yet. The third party they connected with would charge an exorbitant amount, that just made it not worth it. Similar for trying to get to Apo or Tubbataha Reefs to scuba dive. Are there are any similar lagoon like excursion, and is the diving worthwhile at Amanpulo?
Jan 24, 2019, 9:11 am
#595
Join Date: Aug 2015
Location: New York
Posts: 183
Funny you ask. It hadn't. I followed up twice more between now and my last post. Finally, I got a response from a new person yesterday informing me that the prior person I was working with no longer worked at Amanpulo and that she would be handling my requests.
Jan 24, 2019, 9:26 am
#596
FlyerTalk Evangelist
Join Date: Mar 2013
Location: Parts Unknown
Posts: 10,055
Jan 24, 2019, 9:29 am
#597
Join Date: Aug 2015
Location: New York
Posts: 183
Right, just wished this was done sooner or in a more communicative manner. It would have given me time to research third party alternative options. As of now my options are pay 28k USD for a day trip or nothing. After already spending a large amount on Amanpulo this seems absurd to me. I didn't think it would be that hard to find a way to get to the lagoons at El Nido (apparently the scuba diving IS difficult to get to as a daytrip).
Jan 24, 2019, 9:33 am
#598
FlyerTalk Evangelist
Join Date: Mar 2013
Location: Parts Unknown
Posts: 10,055
Right, just wished this was done sooner or in a more communicative manner. It would have given me time to research third party alternative options. As of now my options are pay 28k USD for a day trip or nothing. After already spending a large amount on Amanpulo this seems absurd to me. I didn't think it would be that hard to find a way to get to the lagoons at El Nido (apparently the scuba diving IS difficult to get to as a daytrip).
Jan 24, 2019, 9:33 am
#599
FlyerTalk Evangelist
Join Date: Jun 2006
Location: IAD/DCA
Posts: 31,797
charters are expensive. but i am assuming quote is not for smallest plane/boat/helicopter.
which el nido?
hectares >
310 lagen
224 miniloc
[89 amanpulo]
40 pangulasian
40 apulit
they allow their guests to visit their other islands, not sure re public daytrippers
which el nido?
hectares >
310 lagen
224 miniloc
[89 amanpulo]
40 pangulasian
40 apulit
they allow their guests to visit their other islands, not sure re public daytrippers
Last edited by Kagehitokiri; Jan 24, 2019 at 12:22 pm
Jan 24, 2019, 12:09 pm
#600
Join Date: Aug 2015
Location: New York
Posts: 183
Not sure exactly what size the charter covered. I made it clear we weren't picky, and whatever was most economical was fine with us, and we were fine going with another group. We also didn't care how we got there, be it helicopter, seaplane, or boat. We wanted to go to Miniloc or any other areas with cool lagoons.