London Luxury Hotel
Jul 7, 2015, 1:22 pm
#244
formerly declinespecificinformatiom
Join Date: Jul 2011
Location: USA
Posts: 1,140
Jul 7, 2015, 1:32 pm
#245
Join Date: Jan 2015
Location: England
Posts: 1,361
I'll be interested to hear what you think. Their new rates put them in the top 2 (next to the Bulgari) for the most expensive base room in London. Paris would be proud of those rates.
Jul 7, 2015, 3:18 pm
#246
Suspended
Join Date: Jan 2013
Location: Barcelona
Posts: 3,317
Client headed there as we speak. I've threatened him - quite severely - that if he doesn't take pictures, we're done!!
EDIT: he beat me to it two posts above mine.
EDIT: he beat me to it two posts above mine.
Jul 11, 2015, 3:43 pm
#247
Join Date: Jul 2015
Posts: 1
It looks like I may be the only dissenting opinion on the Savoy. We just returned from spending five nights at the Savoy and loved it. We found the room amenities very nice and loved all of the public spaces, especially the Beaufort Bar. The concierges also were very helpful. Location is excellent.
Jul 17, 2015, 2:57 am
#248
Join Date: Jun 2010
Posts: 68
Not sure if an answer is still required but I really enjoyed the Melia Whitehouse last time I was in that neighbourhood. Possibly not quite high end enough, on the other hand I found it high end enough to be highly enjoyable and not so much that it was stuffy and oppressive.
Jul 17, 2015, 3:49 am
#249
Suspended
Join Date: Jul 2015
Location: Arusha
Posts: 2
Hi, doc04
The Savoy Hotel was immense too & a pleasant place to stay if in London.
The Savoy Hotel was immense too & a pleasant place to stay if in London.
Jul 18, 2015, 2:43 am
#250
Join Date: Nov 2009
Location: La Jolla, California
Programs: KrisFlyer Gold, SWA CP
Posts: 1,124
Lanesborough reopen...
I went yesterday and had a drink in the bar. Basically it looks the same, just much brighter. It looked very nice, crisp and new. After being humiliated at the Bulgari, I was too shy to ask to see a room.
Jul 18, 2015, 7:52 am
#252
Join Date: Sep 2006
Location: France
Posts: 971
We were at the Bvlgari less than a month ago after a long time. It's better than ever. I know Mike didn't like it but it's our preferred hotel among all the properties we stayed at (Savoy, Connaught, Four Seasons Park Lane, Dorchester, Lannesborough, Corinthia) .
The Spa, the swimming pool, the private cinema and the ballroom, the butlers, the service, the location, I like everything about this place.
The Spa, the swimming pool, the private cinema and the ballroom, the butlers, the service, the location, I like everything about this place.
Jul 18, 2015, 12:22 pm
#253
Join Date: Jan 2015
Location: England
Posts: 1,361
...except the price. Once it started hitting £900/n for a base room it started being hard to justify. Great hotel though, as you say. I particularly like the hydrotherapy area down by the pool.
Jul 18, 2015, 4:49 pm
#254
Join Date: Nov 2009
Location: La Jolla, California
Programs: KrisFlyer Gold, SWA CP
Posts: 1,124
Hated it. A disastrous stay. I remain puzzled by the good reviews here.
Mike at Bulgari London
Mike at Bulgari London
Jul 18, 2015, 10:25 pm
#255
Join Date: Jan 2009
Location: BKK
Posts: 6,741
From my notes on Bvlgari London (3 nights, Oct14)
- Started bad (and got worse): Bell team total missed my approach entirely. Both dudes were flirting with a woman in a Porsche SUV (an overpowered tank for soccer moms, but that is a different discussion board). I was hauling about 110 lbs of luggage from the Knightsbridge station and you could see me approach from about 2 blocks away. I was painfully through the double doors and nearly to the reception desk on the right before they finally woke up and offered to help. By then I didn't need it ... Later in the stay I asked a bell boy how to get to Zuma. He didn't know. I guess that was a hard question, since Zuma is nearly 100ft away and might actually share a wall with the hotel.
- Multiple service issues: Coffee served lukewarm with no milk or cream. Bar service was glacial. Room serviced twice at awkward times, forcing me to sit in the hall waiting for them to finish. Papers not delivered to room. Turndown(s) missed entirely. No bottle opener in room. Utensils not replaced, so I cleaned them myself and reused. Bed was made so tightly I couldn't get under the sheets.
- Food was weak. Fancy restaurant downstairs had bizarre menu options and was largely, bad. And apparently you have to order 300 small dishes to get a full meal. I left hungry and raided the minibar. BK was OK.
- Physical plant (ugh!): Shower temperature knob was broken. I only got very hot water. I had to dodge in and out of the spray to keep from getting burned. This was fixed promptly. Toilet simply did not work and this was unfixable. I mean did not work at ALL. In a desperate attempt to fit the boudoir and the toilet in the space provided and have a door that closes, they used special toilets that are significantly smaller than normal. So the mess doesn't even end up in the toilet. And once I did get it there, it took 3-5 flushes to make it go away. Every beautiful faucet had a different way to operate, making washing my hands an IQ test. 220V sockets not functional under desk.
- My stay was capped off with a memorably disastrous visit to the Spa. Based on your effusive praise, I figured I should go down and see what it was about. I got to the door and asked for a tour. And the Spa manager treated me as poorly as I can ever remember in my adult life. The answer wasn't just 'no'. It was "F**K NO!!!! YOU WILL NOT SOIL MY SPA WITH YOUR PRESENCE." I guess she thought I was a homeless guy who wandered in off the street and wanted a facial. I produced my key to the room and asked "Can I take my shoes off and at least peer in?" "NO!" I left and went back to the room. I complained to the front desk when I checked out, but nothing came of it.
The whole place is form over function. It is pretty, but it doesn't work. At all. I hated it. I will never return ... I'll go back to the Lanesborough when it reopens or FSPL. At least I get treated as if I'm an adult.
- Started bad (and got worse): Bell team total missed my approach entirely. Both dudes were flirting with a woman in a Porsche SUV (an overpowered tank for soccer moms, but that is a different discussion board). I was hauling about 110 lbs of luggage from the Knightsbridge station and you could see me approach from about 2 blocks away. I was painfully through the double doors and nearly to the reception desk on the right before they finally woke up and offered to help. By then I didn't need it ... Later in the stay I asked a bell boy how to get to Zuma. He didn't know. I guess that was a hard question, since Zuma is nearly 100ft away and might actually share a wall with the hotel.
- Multiple service issues: Coffee served lukewarm with no milk or cream. Bar service was glacial. Room serviced twice at awkward times, forcing me to sit in the hall waiting for them to finish. Papers not delivered to room. Turndown(s) missed entirely. No bottle opener in room. Utensils not replaced, so I cleaned them myself and reused. Bed was made so tightly I couldn't get under the sheets.
- Food was weak. Fancy restaurant downstairs had bizarre menu options and was largely, bad. And apparently you have to order 300 small dishes to get a full meal. I left hungry and raided the minibar. BK was OK.
- Physical plant (ugh!): Shower temperature knob was broken. I only got very hot water. I had to dodge in and out of the spray to keep from getting burned. This was fixed promptly. Toilet simply did not work and this was unfixable. I mean did not work at ALL. In a desperate attempt to fit the boudoir and the toilet in the space provided and have a door that closes, they used special toilets that are significantly smaller than normal. So the mess doesn't even end up in the toilet. And once I did get it there, it took 3-5 flushes to make it go away. Every beautiful faucet had a different way to operate, making washing my hands an IQ test. 220V sockets not functional under desk.
- My stay was capped off with a memorably disastrous visit to the Spa. Based on your effusive praise, I figured I should go down and see what it was about. I got to the door and asked for a tour. And the Spa manager treated me as poorly as I can ever remember in my adult life. The answer wasn't just 'no'. It was "F**K NO!!!! YOU WILL NOT SOIL MY SPA WITH YOUR PRESENCE." I guess she thought I was a homeless guy who wandered in off the street and wanted a facial. I produced my key to the room and asked "Can I take my shoes off and at least peer in?" "NO!" I left and went back to the room. I complained to the front desk when I checked out, but nothing came of it.
The whole place is form over function. It is pretty, but it doesn't work. At all. I hated it. I will never return ... I'll go back to the Lanesborough when it reopens or FSPL. At least I get treated as if I'm an adult.
I am shocked that the spa manager spoke to you in a hostile and rude manner.
Last edited by MikeFromTokyo; Jul 18, 2015 at 10:33 pm