SEN renewal for €2000? Anyone else get this? [merged discussion of annual offer]
#196
FlyerTalk Evangelist
Join Date: Jul 2005
Location: Seat 2A
Programs: AA EXP LT GLD 1MM, BA GLD, NH/UA*G, Hyatt Dia, Marr Tit LT PLT, IHG Spire,HH Dia, MGM NOIR,Hertz PC
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#197
Join Date: May 2003
Location: Eurozone
Programs: LH SEN, HH Gold
Posts: 3,002
Why do you keep asserting this? The so-called change referenced in this thread is not in writing, visible to any customer. It's in some computer system only accessible to call center employees, and even then, with good effort for them to find it.
#198
Join Date: Aug 2003
Location: Hessen, DE
Posts: 146
i really do not understand when others think it fair to thieve? i must then believe this to be those persons egocentrical thought. when it is taken from them i must believe they make a different reaction, but now it is not affecting them so it is no matter and i suppose we can go to hell.
with your information and mine i am losing hope for a positive answer. this is first time for me where lufthansa really commit thievery and not only giving out answers which i do not like.
#200
Join Date: May 2003
Location: Eurozone
Programs: LH SEN, HH Gold
Posts: 3,002
Funny you would ask, skywalker,
I just opened a letter from Lufthansa informing me that they're glad I decided to extend my Senator status and that my card should have already arrived (which it has). It goes on to say that they were unable to debit my credit card for the amount in question and that they would like to verify the number so they might attempt it again. (The card is the U.S. LH M&L Mastercard, very much activated, used at other businesses, and with a high limit. I verify the number and the expiration date, both very correct).
So I call and I'm told that the €2000 (verified at the time at $3007) will not be done at that rate. Instead they will use the current rate, now setting the amount at $3260.
Break out the champagne, all you Schadensfrohen...
I just opened a letter from Lufthansa informing me that they're glad I decided to extend my Senator status and that my card should have already arrived (which it has). It goes on to say that they were unable to debit my credit card for the amount in question and that they would like to verify the number so they might attempt it again. (The card is the U.S. LH M&L Mastercard, very much activated, used at other businesses, and with a high limit. I verify the number and the expiration date, both very correct).
So I call and I'm told that the €2000 (verified at the time at $3007) will not be done at that rate. Instead they will use the current rate, now setting the amount at $3260.
Break out the champagne, all you Schadensfrohen...
#201
FlyerTalk Evangelist
Join Date: Jul 2005
Location: Seat 2A
Programs: AA EXP LT GLD 1MM, BA GLD, NH/UA*G, Hyatt Dia, Marr Tit LT PLT, IHG Spire,HH Dia, MGM NOIR,Hertz PC
Posts: 10,571
Funny you would ask, skywalker,
I just opened a letter from Lufthansa informing me that they're glad I decided to extend my Senator status and that my card should have already arrived (which it has). It goes on to say that they were unable to debit my credit card for the amount in question and that they would like to verify the number so they might attempt it again. (The card is the U.S. LH M&L Mastercard, very much activated, used at other businesses, and with a high limit. I verify the number and the expiration date, both very correct).
So I call and I'm told that the €2000 (verified at the time at $3007) will not be done at that rate. Instead they will use the current rate, now setting the amount at $3260.
Break out the champagne, all you Schadensfrohen...
I just opened a letter from Lufthansa informing me that they're glad I decided to extend my Senator status and that my card should have already arrived (which it has). It goes on to say that they were unable to debit my credit card for the amount in question and that they would like to verify the number so they might attempt it again. (The card is the U.S. LH M&L Mastercard, very much activated, used at other businesses, and with a high limit. I verify the number and the expiration date, both very correct).
So I call and I'm told that the €2000 (verified at the time at $3007) will not be done at that rate. Instead they will use the current rate, now setting the amount at $3260.
Break out the champagne, all you Schadensfrohen...
Or even better, send them the card back and give a shite.
It could have been your chace as well, just claiming because the price went up as per exchange rate you are no longer interested in extending the status as you cant afford it anymore.
Last edited by skywalkerLAX; Apr 10, 2008 at 8:57 pm
#202
Join Date: May 2003
Location: Eurozone
Programs: LH SEN, HH Gold
Posts: 3,002
But then I'd lose my right to complain. I've given them a number of chances to make me somewhat happy (including my April 5th contact through Michelle which is also going unanswered). Instead they choose to ignore my issues. And they still haven't taken payment, while the US$ continues to drop.
Nope, I'm keeping the status and will maybe shoot for making them regret it.
Nope, I'm keeping the status and will maybe shoot for making them regret it.
Last edited by Grog; Apr 15, 2008 at 3:19 pm Reason: typo
#203
FlyerTalk Evangelist
Join Date: Jul 2005
Location: Seat 2A
Programs: AA EXP LT GLD 1MM, BA GLD, NH/UA*G, Hyatt Dia, Marr Tit LT PLT, IHG Spire,HH Dia, MGM NOIR,Hertz PC
Posts: 10,571
But then I'd lose my right to complain. I've given them a number of chances to make me somewhat happy (including my April 5th contact through Michelle which is also going unanswered). Instead they choose to ignore my issues. And they still haven't taken payment, while the US$ continues to drop.
Nope, I'm keeping the status and will maybe shoot for making them regret it.
Nope, I'm keeping the status and will maybe shoot for making them regret it.
#204
Join Date: May 2003
Location: Eurozone
Programs: LH SEN, HH Gold
Posts: 3,002
Operation SENtentiousness is still in its early stages. It is and will probably remain highly classified. Can't allow the enemy to know what I'm up to this soon; one can never be too careful!
But it's probably no secret that the Ways to lose SEN status thread is loosely related.
But it's probably no secret that the Ways to lose SEN status thread is loosely related.
Last edited by Grog; Apr 17, 2008 at 3:55 am
#205
Join Date: May 2003
Location: Paris
Programs: AA LT Plat (4m+), AF Plat, A3 Gold, Hyatt Lifetime Globalist, Marriott Plat, IHG Plat/Ambassador
Posts: 2,648
SEN renewal for €2000? Anyone else get this? [merged discussion of annual offer]
So I didn't requalify for SEN this year
Those Z fares have gone through the roof and I can't justify $3600 RT all the time on my dime...
So I got this email... €2000 is a hefty price tag for one year but I'd love to hear some thoughts...
Dear Dr. xxx
As a Senator, you enjoy numerous benefits and privileges and our special attention. I am therefore writing you today, to bring to your attention, that your Senator status expires at the end of February 2009.
As of 24 September 2008 your Miles & More account was showing that you accrued XXXXX status miles. In order to renew your status, you need 100,000 status miles. The missing status miles can easily be earned with the following Miles & More airline partners – on flights operated by Lufthansa, Lufthansa Private Jet, Adria Airways, Air Dolomiti, Air One, Austrian Airlines, Cirrus Airlines, Croatia Airlines, LOT Polish Airlines, SWISS and other Star Alliance carriers.
If you are not able to earn the required number of status miles before 31 December 2008, you have the option to extend your Senator status another calendar year for a fee of 2,000 Euros. The relevant fax form can be downloaded here as a PDF.
If either of the above options to extend your status is not feasible, you will receive a Frequent Traveller card in the new year, which also entitles you to many benefits. As soon as you have earned 100.000 status miles, you will of course be sent a new Senator card.
We wish you a pleasant flight with us or any of our airline partners and would be delighted to continue to welcome you on board as a Senator.
Sincerely
1-866-846-4282
Hubert Frach
Vice President Marketing
Deutsche Lufthansa AG
Those Z fares have gone through the roof and I can't justify $3600 RT all the time on my dime...
So I got this email... €2000 is a hefty price tag for one year but I'd love to hear some thoughts...
Dear Dr. xxx
As a Senator, you enjoy numerous benefits and privileges and our special attention. I am therefore writing you today, to bring to your attention, that your Senator status expires at the end of February 2009.
As of 24 September 2008 your Miles & More account was showing that you accrued XXXXX status miles. In order to renew your status, you need 100,000 status miles. The missing status miles can easily be earned with the following Miles & More airline partners – on flights operated by Lufthansa, Lufthansa Private Jet, Adria Airways, Air Dolomiti, Air One, Austrian Airlines, Cirrus Airlines, Croatia Airlines, LOT Polish Airlines, SWISS and other Star Alliance carriers.
If you are not able to earn the required number of status miles before 31 December 2008, you have the option to extend your Senator status another calendar year for a fee of 2,000 Euros. The relevant fax form can be downloaded here as a PDF.
If either of the above options to extend your status is not feasible, you will receive a Frequent Traveller card in the new year, which also entitles you to many benefits. As soon as you have earned 100.000 status miles, you will of course be sent a new Senator card.
We wish you a pleasant flight with us or any of our airline partners and would be delighted to continue to welcome you on board as a Senator.
Sincerely
1-866-846-4282
Hubert Frach
Vice President Marketing
Deutsche Lufthansa AG
#206
FlyerTalk Evangelist
Join Date: Oct 2004
Location: MUC/LAX/SMV
Programs: LH, UA, BD, AA, NW, FB, NH, AC, Sixt, Hertz, Avis, *W, HH, Marriott, PC, Leaders Club, AMEX
Posts: 12,406
Everybody who doesn't requalify is getting this.
But of course it's much cheaper to spend a few more EUR to top of the mileage balance to 100k instead of spending 2k EUR for one year of SEN (EUR 4k for 2 years).
SEN (for 2 years) can easily be FLOWN for 5k EUR (and you get more than 100k miles in return), but if you already have some status miles in your account, it's obviously cheaper.
Personally, I've booked an interesting MUC-CAI-BKK(-HAN/SGN-BKK)-CAI-MUC-HKG-MNL-HKG-SFO-YVR-SFO-HKG-MUC-CAI(-ASW-CAI)-MUC-Trip for next year (so far on LH, MS, SQ, CX and AF, all in paid F and C) in order to requalify and get to know a few interesting locations and airlines. Cost about EUR 7-8k.
But of course it's much cheaper to spend a few more EUR to top of the mileage balance to 100k instead of spending 2k EUR for one year of SEN (EUR 4k for 2 years).
SEN (for 2 years) can easily be FLOWN for 5k EUR (and you get more than 100k miles in return), but if you already have some status miles in your account, it's obviously cheaper.
Personally, I've booked an interesting MUC-CAI-BKK(-HAN/SGN-BKK)-CAI-MUC-HKG-MNL-HKG-SFO-YVR-SFO-HKG-MUC-CAI(-ASW-CAI)-MUC-Trip for next year (so far on LH, MS, SQ, CX and AF, all in paid F and C) in order to requalify and get to know a few interesting locations and airlines. Cost about EUR 7-8k.
Last edited by flysurfer; Oct 5, 2008 at 11:30 am
#207
Join Date: May 2003
Location: Paris
Programs: AA LT Plat (4m+), AF Plat, A3 Gold, Hyatt Lifetime Globalist, Marriott Plat, IHG Plat/Ambassador
Posts: 2,648
Everybody who doesn't requalify is getting this.
But of course it's much cheaper to spend a few more EUR to top of the mileage balance to 100k instead of spending 2k EUR for one year of SEN (EUR 4k for 2 years).
SEN (for 2 years) can easily be FLOWN for 5k EUR (and you get more than 100k miles in return), but if you already have some status miles in your account, it's obviously cheaper.
But of course it's much cheaper to spend a few more EUR to top of the mileage balance to 100k instead of spending 2k EUR for one year of SEN (EUR 4k for 2 years).
SEN (for 2 years) can easily be FLOWN for 5k EUR (and you get more than 100k miles in return), but if you already have some status miles in your account, it's obviously cheaper.
#208
Join Date: Mar 2008
Posts: 4,859
8x Europe-ORD RT for 600E/each with AP.
3-4x Web special US-Europe for around 2k$ in C
10x Swiss Business upgrade for 3,5kE
1,5x Europe-Down Under for 3,5kE.
#209
FlyerTalk Evangelist
Join Date: Oct 2004
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EUR 5k is actually quite high, if you push it, you can have SEN even cheaper. However, the experience could be boring and/or uncomfortable.
Personally, I'm not into MRs but prefer to turn the requalifying procedure into an interesting travel experience. In my case, it will take me all year to fly the before mentioned route between Januar and November 2009, with 3-5 nested tickets, all of them fully flexible regarding rebooking (and pretty much fully refundable), which is nice, as plan(e)s can change.
#210
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,517
And remember you only receive one e-voucher for each paid extension.