Purposeful slowdown at Frankfurt security line?
#256
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,187
Head of BuPo FRA in a faz interview:
https://m.faz.net/aktuell/rhein-main...-16436879.html
Es sind offenbar mehrere Ursachen, die hier greifen. Ein Hauptproblem ist, dass der Flughafen an seine Kapazitätsgrenze gekommen ist. Luftsicherheitskontrollen bedürfen immer einer gewissen Fläche. Die können nicht an x-beliebigen Standorten installiert werden, sondern müssen eingepasst werden, ein hochkomplizierter Vorgang. Der Frankfurter Flughafen hingegen ist derzeit nicht darauf ausgelegt, im Terminal 1 und 2 noch mehr Hochleistungskontrollspuren aufzunehmen. Zudem können die beauftragten Sicherheitsdienstleister in Spitzenzeiten nicht genügend Personal bereitstellen. Dadurch entstehen zwangsläufig auch Wartezeiten.
https://m.faz.net/aktuell/rhein-main...-16436879.html
#258
Join Date: Aug 2019
Location: Denmark, ½ hour drive from BLL
Posts: 140
My wife and I are flying BLL-VIE-BLL connecting in FRA on Friday, November 8 (LH839 -> LH1242) and on Sunday, November 10 (LH1239 -> LH840). I reckon those might be crowded hours (?), Friday and Sunday around 4pm, but we are traveling intra-European as EU citizens with only carry-on luggage. The outbound connection time is 75 minutes, and 80 minutes inbound. Is there any way we will be able to reach these connections, based on the current situation in FRA? And do we still have to clear security airside on those flights?
#259
Join Date: Dec 2009
Posts: 1,756
#261
Join Date: Aug 2004
Location: my heart is on the shores of the north Italian lakes
Programs: LX Senator Lifetime, Relais&Chateaux Club5C, ex ! "Amanjunkie", ex LHW LC, hate chain hotels
Posts: 2,515
Happily no security to clear in FRA arriving "clean" at A. BUT: arriving at A bus gate escalator not working (had to take the stairs), one of the two lifts to the tunnel not working (huge queue, took the stairs), in the tunnel one people mover not working..... I am fit and it was a good exercise, but how about the elderly or disabled ?
How the country making the best cars and having a perfect airline can have such a third world airport ? It is an appalling poorly designed labyrinth without any consistency and overzealous officials. Give me any South American airport instead.
IMHO FRA is a critical risk factor for LH, they may move away to MUC.
And regarding the security checkpoint question: MXP (a brillant airport) during those difficut month they took over from LIN perfectly managed fast track by opening more "regular" lines to avoid holding up their elite customers. Never waited more than 2 minutes.
How the country making the best cars and having a perfect airline can have such a third world airport ? It is an appalling poorly designed labyrinth without any consistency and overzealous officials. Give me any South American airport instead.
IMHO FRA is a critical risk factor for LH, they may move away to MUC.
And regarding the security checkpoint question: MXP (a brillant airport) during those difficut month they took over from LIN perfectly managed fast track by opening more "regular" lines to avoid holding up their elite customers. Never waited more than 2 minutes.
#262
I had two days ago a better security experience at the low cost terminal of TLV than I ever did at FRA. A colleague and I are flying to TXL post work this week and I consider changing the entire trip purely because of the current situation.
#263
Join Date: Jul 2019
Location: YFC
Programs: Air Canada/Aeroplan E50K, Mariott Gold Elite, Hotels.com Gold, Best Western Diamond Select,
Posts: 288
(All of the following information is public and has been posted on various media over the years)
Like it or not, TLV and other Israeli airport security uses a model and scoring system that's at least partially based on your person (including ethnic) background to determine your threat level. Then you are checked accordingly at the security inspection. The security folks, especially the pre-check in interviewers, are constantly looking for signs in your body language to see if you are nervous or lying.
Israeli airport security doesn't have a limitation on liquids and gels afaik, nor do they do routine millimeter wave scans, at least in my experience.
Security also begins before the airport - when you buy a ticket to/from TLV, your info goes through a background check. When you drive to the airport, there's a checkpoint a few km from the terminals.
Then a security interview at the terminal.then you have a post check in security inspection (at least at terminal 3)
The system works very, very smoothly for most people, both Israelis and tourists, depending on your background. Plus they don't fondle people's groins as a matter of course or expose them to more radiation for no goddamn reason .
I wish FRA and other European/North American systems were designed at least somewhat like this instead of a stupid security theater that does exactly nothing to counter the threats - but I'm sure the racial component would be illegal in most countries. You could still build a slightly less tight model with some more false positives without it.
#264
Join Date: Oct 2005
Location: FRA
Programs: LH SEN**, IHG Diamond Ambassador
Posts: 669
Head of BuPo FRA in a faz interview:
https://m.faz.net/aktuell/rhein-main...-16436879.html
https://m.faz.net/aktuell/rhein-main...-16436879.html
#265
Here is my opinion for it not working:
- Queuing system inadequate, the door leading to the annex is a bottleneck
- New tray station poorly designed: taking the tray is not as good as LHR or AMS because the hole is not wide enough
- Lack of staff
- Staff working slowly
- Not enough lanes in the annex
- Queuing system inadequate, the door leading to the annex is a bottleneck
- New tray station poorly designed: taking the tray is not as good as LHR or AMS because the hole is not wide enough
- Lack of staff
- Staff working slowly
- Not enough lanes in the annex
#266
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,837
Just a data point for Schengen A to Non Schengen B. I got the Lufthansa email advising of longer wait times at security. "For this reason we would like to ask you to allow sufficient time before your planned departure."
I was actually on OSL-FRA-MAN, so just a Schengen emigration passport check (using the machines). No security check except at Oslo. Arriving A16 then departing from B23, so that's right by the tunnel between A and B. Gate to gate it took 11 minutes (ok, 10 minutes 53 seconds) without rushing. So it's not all doom and gloom.
I was actually on OSL-FRA-MAN, so just a Schengen emigration passport check (using the machines). No security check except at Oslo. Arriving A16 then departing from B23, so that's right by the tunnel between A and B. Gate to gate it took 11 minutes (ok, 10 minutes 53 seconds) without rushing. So it's not all doom and gloom.
#267
Join Date: Jun 2015
Posts: 1,481
I have two points, who both increase the waiting time at the security checkpoints.
First are more or less usual problems. Not enough space, not enough staff, bad organisation, bad processes, systems don‘t work properly etc. I‘ve experienced and still experience them at airports all over the world. They are not on purpose from my point of view. BuPo and Fraport have to fix them. As fast as possible.
The other point is much more embarrassing for me (as FRA is my home base and Germany is my home country). That point is about the behaviour of some staff members at the security checks. I‘ve witnessed totally unacceptable and inappropriate behaviour and actions, which also results in a massive slowdown. From my point of view they do that on purpose. I‘ve never experienced that at FRA for many years before. But now they seem to happen often.
First are more or less usual problems. Not enough space, not enough staff, bad organisation, bad processes, systems don‘t work properly etc. I‘ve experienced and still experience them at airports all over the world. They are not on purpose from my point of view. BuPo and Fraport have to fix them. As fast as possible.
The other point is much more embarrassing for me (as FRA is my home base and Germany is my home country). That point is about the behaviour of some staff members at the security checks. I‘ve witnessed totally unacceptable and inappropriate behaviour and actions, which also results in a massive slowdown. From my point of view they do that on purpose. I‘ve never experienced that at FRA for many years before. But now they seem to happen often.
#268
Join Date: Jul 2019
Location: YFC
Programs: Air Canada/Aeroplan E50K, Mariott Gold Elite, Hotels.com Gold, Best Western Diamond Select,
Posts: 288
The other point is much more embarrassing for me (as FRA is my home base and Germany is my home country). That point is about the behaviour of some staff members at the security checks. I‘ve witnessed totally unacceptable and inappropriate behaviour and actions, which also results in a massive slowdown. From my point of view they do that on purpose. I‘ve never experienced that at FRA for many years before. But now they seem to happen often.
And usually, when this is mentioned it either leads to an end of the discussion, or a blank stare (which leads to a follow up of "look at the place of issue" which is the embassy in Tel Aviv which ends the discussion). So I've rarely encountered professional behavior, if that contributes a data point.
You'd think representatives of the German government would know better than that. After all, the basic law does state that victims of Nazi persecution can get the citizenship back - as well as their decedents. Not only that but the German government has been expanding on the basic law and encouraging people to take up this right. And no, we don't all speak German - because we had to leave and so, learned other languages we could actually use.
Mind you I can use the automated gates, and that solves the harrassment, but I much prefer to go to a human because god knows what they do with the facial recognition data.
#269
Join Date: Sep 2006
Posts: 6,967
The other point is much more embarrassing for me (as FRA is my home base and Germany is my home country). That point is about the behaviour of some staff members at the security checks. I‘ve witnessed totally unacceptable and inappropriate behaviour and actions, which also results in a massive slowdown. From my point of view they do that on purpose. I‘ve never experienced that at FRA for many years before. But now they seem to happen often.
It's sad to see the downward shift at FRA and I too am embarrassed about some of what I see. There are still some nice female screeners at FRA A (usually the ones like me ie middle aged ordinary German women, perhaps because they see me in themselves and have some empathy for my situation) The few times I have had encounters with the police at FRA at the screening checkpoint they are professional and kind and understanding. (Sad though that I have had to even speak with them simply due to my physical situation)
#270
Join Date: Dec 2015
Posts: 410
What really surprise me of FRA is that they know how to fix it very easily. Just copy what MUC does. Is easy, is simple, it works; not rocket science.