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[NEWBIE LOUNGE] Ask Your Lufthansa Group Questions Here [2016-]

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Old Sep 25, 2021, 2:22 pm
  #3556  
 
Join Date: Aug 2011
Location: CDG
Programs: SK Gold, AF Gold, Marriott Platinum
Posts: 3,729
Originally Posted by Leyland1989
My flight is only 2 weeks away at this point, what can I do ?
Two weeks is plenty of time, and if your reservation on LH.com shows all current segments as "confirmed", there's no reason to worry. Thousands of tickets are being reissued at the moment so it's normal that the queue is long, but there's no way your ticket won't be reissued in time for the flights. I wouldn't worry at all until 4-5 days before the flight at the earliest.
mmff likes this.
gojko88 is offline  
Old Sep 25, 2021, 2:36 pm
  #3557  
 
Join Date: Apr 2012
Location: YOW
Programs: AC P(easant)25K
Posts: 223
Originally Posted by mmff
What does your booking show when you access it at Swiss.com? Is it fine apart from the missing eticket numbers?
I can access my booking at Swiss.com with the booking code.

The booking is fine, everything is as intended.
When I request access to my e-ticket by email, they will email me the one I had originally booked with the cancelled flight looking like this.

Cancelled flight showing up on eticket
Leyland1989 is offline  
Old Sep 25, 2021, 2:39 pm
  #3558  
 
Join Date: Apr 2012
Location: YOW
Programs: AC P(easant)25K
Posts: 223
Originally Posted by gojko88
Two weeks is plenty of time, and if your reservation on LH.com shows all current segments as "confirmed", there's no reason to worry. Thousands of tickets are being reissued at the moment so it's normal that the queue is long, but there's no way your ticket won't be reissued in time for the flights. I wouldn't worry at all until 4-5 days before the flight at the earliest.
Hopefully I will receive my ticket in the coming days.
I booked my flight on Swiss.com, I am not sure how I can tell if my reservation is "confirmed", the eticket I request from their website is still showing my cancelled flight.

edit: Turns out I can access the same booking on Lufthansa's website. All my bookings are showing as "Status Confirmed"
Leyland1989 is offline  
Old Sep 29, 2021, 12:23 pm
  #3559  
 
Join Date: Jun 2018
Programs: Alaska, Bonvoy, HH
Posts: 482
Not so much a newbie question but not sure where else to put it...
What's the OS TATL biz experience like these days?

I previously booked CDG -> ZRH -> JFK for this month but now I see availability for CDG -> VIE -> JFK and I'm very tempted to switch as I weigh the DoCo experience (in normal times!) pretty highly...
mildfrequence is offline  
Old Sep 29, 2021, 12:41 pm
  #3560  
 
Join Date: Dec 2017
Location: WAW
Programs: LH SEN *
Posts: 1,153
Originally Posted by mildfrequence
What's the OS TATL biz experience like these days?
https://www.flyertalk.com/forum/33588622-post525.html

Austrian OS long haul experience [merged reports]
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andywaw is offline  
Old Sep 30, 2021, 11:32 am
  #3561  
 
Join Date: Mar 2006
Posts: 1,638
lufthansa/swiss non-dairy options?

my spouse, who cannot have dairy, is traveling lufthansa and swiss next month. it's their first time flying LH, and first time flying since covid started. it's a work trip booked through the office agency, and we've had past experiences where the agency has failed to communicate dietary restrictions and make the appropriate arrangements. we usually pack something for the outbound trip, but that won't be an option for the return.

while we will contact LH directly regarding the meal situation, can anyone tell me how good LH is with restricted diet meals, and whether they provide decent options or substitutes? for example, i know some airlines offer vegan options, but might not understand that "nondairy" means no butter as well as no milk, and we have had issues with places that confuse vegan with vegetarian, which often includes cheese.

the flight is booked in "business (P)" class, if that matters or helps. thanks!
crabbing is offline  
Old Sep 30, 2021, 11:11 pm
  #3562  
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
 
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,187
https://www.lufthansa.com/us/en/spec....solo_continue

LH knows what vegan is...
No meat or fish products, no alcohol, no dairy products or eggs
The LH/OS special Meal FAQ thread
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oliver2002 is offline  
Old Oct 3, 2021, 6:20 am
  #3563  
Suspended
 
Join Date: Jan 2019
Posts: 123
Originally Posted by oliver2002
LH knows what vegan is...


The LH/OS special Meal FAQ thread
Apparently not, as there is vegan alcohol. (Non-vegan alcohol exists, too.)
FlyerTalker78341 is offline  
Old Oct 3, 2021, 1:34 pm
  #3564  
 
Join Date: Sep 2018
Location: VIE/BTS
Posts: 975
I am just curious if I can ask for refund taxes (I heard something about it but never experienced) back when I am not flying my LH flight. Has anyone experiences with this, how to request please? thx

Rebooking is too expensive and price of ticket quite low.
romans is offline  
Old Oct 4, 2021, 2:11 am
  #3565  
 
Join Date: Oct 2021
Programs: mileage plus
Posts: 6
Is Luftansa business lounge accepting expired Vouchers?

I'm flying through FRA outbound and YVR inbound and return through YYZ. I would like to use the BL voucher in FRA. Does anyone know if they are waiving expiration dates? It's only going to be 5 days expired and I was unable to use for most of 2020 since lounges were closed or limited in service. Thanks!
JimA1 is offline  
Old Oct 4, 2021, 9:12 am
  #3566  
 
Join Date: Sep 2011
Programs: TK Elite Plus
Posts: 141
Hi all, we are in need of advise here. Our flight back in July from Berlin was cancelled due to a technical issue and we were rebooked on a later date. The gentleman at the service deskt told us to contact LH since we are due compensation under EU 261. I contact LH in July already to asked about the compensation but did not hear back from them since. It is over two month now.

Do you suggest I should wait a bit longer or just hand it over to one of those online "flight right lawyers"? I used them a couple of times before and it worked just fine, but I'd prefer to handle it with Lufthansa directly.
Flauschie_Mr is offline  
Old Oct 5, 2021, 6:07 am
  #3567  
 
Join Date: Jul 2015
Location: HAG
Programs: Der 5* FTL
Posts: 8,065
Remind LH of this (getting in touch with lurkers on here should work fine), if still no reply, involve Luftfahrt-Bundesamt.
Fabo.sk is offline  
Old Oct 5, 2021, 10:33 am
  #3568  
 
Join Date: Sep 2011
Programs: TK Elite Plus
Posts: 141
Originally Posted by Fabo.sk
Remind LH of this (getting in touch with lurkers on here should work fine), if still no reply, involve Luftfahrt-Bundesamt.
Thank you Fabo.sk , will do.
Flauschie_Mr is offline  
Old Oct 6, 2021, 6:16 am
  #3569  
 
Join Date: Jul 2014
Location: SYD
Programs: TK*G, QR Gold, VA Gold, NZ Gold
Posts: 237
Booked Business Saver on my flight in 1 PNR: FRA-LHR-FRA for €300

LH policy is no refund paid to business saver. If i reissue ticket change date and fare class to Business Flex. Paid fare diff €100 plus €35 fees.

Then decided to refund the ticket, would i get €400 back?
scrappydog is offline  
Old Oct 6, 2021, 6:37 am
  #3570  
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
 
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,187
Nope, the non-refundable part will stay non-refundable,
oliver2002 is offline  


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