[NEWBIE LOUNGE] Ask Your Lufthansa Group Questions Here [2016-]
Jul 6, 2021, 5:01 am
#3406
Join Date: Mar 2013
Location: MUC
Programs: TK Elite, FB Gold
Posts: 315
Fuming a bit at Lufthansa moving my flight by about 5-10 minutes twice, then going ahead and refunding it because I asked for it. I have not asked for it, but just didn't react and might have happened is Lufthansa somehow detecting a click on the ask for refund button while I was scrolling their ill-formatted email in my Gmail app. The agent on the phone was most unhelpful, saying there's nothing she can do and that the refund for just the taxes was processed.
Do I have any recourse? What pains me is getting a partial refund for a flight I actually wanted to take.
Thanks in advance!
Do I have any recourse? What pains me is getting a partial refund for a flight I actually wanted to take.
Thanks in advance!
Jul 6, 2021, 5:35 am
#3408
Join Date: Mar 2013
Location: MUC
Programs: TK Elite, FB Gold
Posts: 315
Jul 7, 2021, 6:35 pm
#3410
Join Date: Nov 2011
Location: MCO
Programs: Hilton Diamond, AA PP
Posts: 541
Mileage Plus on Austrian and Lufthansa
This year I will be flying Austrian while I'm in Europe.
I went to set up an Austrian account as I'm buying the tickets direct from them (KBP to VIE) and tried to put my Mileage Plus number in, and it won't take it. It says:
profileFqtvProgramForm.cardNumber.error.pattern
Am I doing something wrong, or is their system buggy?
I went to set up an Austrian account as I'm buying the tickets direct from them (KBP to VIE) and tried to put my Mileage Plus number in, and it won't take it. It says:
profileFqtvProgramForm.cardNumber.error.pattern
Am I doing something wrong, or is their system buggy?
Jul 7, 2021, 9:13 pm
#3411
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,186
This year I will be flying Austrian while I'm in Europe.
I went to set up an Austrian account as I'm buying the tickets direct from them (KBP to VIE) and tried to put my Mileage Plus number in, and it won't take it. It says:
profileFqtvProgramForm.cardNumber.error.pattern
Am I doing something wrong, or is their system buggy?
I went to set up an Austrian account as I'm buying the tickets direct from them (KBP to VIE) and tried to put my Mileage Plus number in, and it won't take it. It says:
profileFqtvProgramForm.cardNumber.error.pattern
Am I doing something wrong, or is their system buggy?
As you're going to credit your miles to MileagePlus, my suggestion would be not to create an Austrian account.
Jul 8, 2021, 5:41 am
#3413
Join Date: Nov 2011
Location: MCO
Programs: Hilton Diamond, AA PP
Posts: 541
Jul 8, 2021, 10:43 pm
#3415
Join Date: Mar 2006
Posts: 160
Sorry, a couple of questions from me. We are flying MAN-MUC then MUC-ATH with a 45 minute gap at MUC in Lufthansa business. I have a UK passport and my partner is French.
1. Hopefully all goes well with the transfer but does anyone know how easy is it to do a non schengen to schengen transfer at MUC?
2. Is there a lounge we could use at MAN?
1. Hopefully all goes well with the transfer but does anyone know how easy is it to do a non schengen to schengen transfer at MUC?
2. Is there a lounge we could use at MAN?
Jul 9, 2021, 12:04 am
#3416
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,186
Sorry, a couple of questions from me. We are flying MAN-MUC then MUC-ATH with a 45 minute gap at MUC in Lufthansa business. I have a UK passport and my partner is French.
1. Hopefully all goes well with the transfer but does anyone know how easy is it to do a non schengen to schengen transfer at MUC?
2. Is there a lounge we could use at MAN?
1. Hopefully all goes well with the transfer but does anyone know how easy is it to do a non schengen to schengen transfer at MUC?
2. Is there a lounge we could use at MAN?
If you are officially married, you would also be able to use the EU citizen lanes at passport control as you would be a partner of an EU citizen which would fasten the process. If not, you would need to wait in the non-EU line which shouldn't be crowded as MUC doesn't have that much N/S arrivals these days but you might just make it at final call for your ATH flight. If you miss the flight because of a delay, LH would rebook you on the next A3/LH flight to ATH without any extra charge.
2. Unfortunately no according to the LH website, LH doesn't contract any lounge at Manchester at this time.
Jul 14, 2021, 8:05 am
#3417
Join Date: Oct 2017
Location: BRU, AOI
Programs: M&M FTL
Posts: 111
AVIS not a M&M partner anymore?
in the MOBILITY offers in the M&M website I can only see one offer for the Avis Prestige line, and for Avis vans.
just last month I successfully rented via M&M for an AVIS car and a promo.
also looking at the "retroactive credit" in the dropdown menu there is no mention of AVIS, but it's weird becaus in the search bar you can read "e.g. AVIS"
I'm wondering if Avis is being phased out as a M&M partner?
any ideas?
just last month I successfully rented via M&M for an AVIS car and a promo.
also looking at the "retroactive credit" in the dropdown menu there is no mention of AVIS, but it's weird becaus in the search bar you can read "e.g. AVIS"
I'm wondering if Avis is being phased out as a M&M partner?
any ideas?
Jul 14, 2021, 8:21 am
#3418
Join Date: Sep 2017
Programs: AerClub - Concierge, Hotels.com - Gold
Posts: 935
Hi,
Hope someone can answer these questions.
Are LH lounges open in FRA?
And does a Business Class ticket get you access without LH status?It did in MUC a couple of years ago so I presume the same applies to FRA.
Thanks in advance
Hope someone can answer these questions.
Are LH lounges open in FRA?
And does a Business Class ticket get you access without LH status?It did in MUC a couple of years ago so I presume the same applies to FRA.
Thanks in advance
Jul 14, 2021, 8:23 am
#3419
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,186
A LH Business Class ticket would grant you to the LH Business Lounge's in FRA even if you don't have status.
Jul 14, 2021, 1:04 pm
#3420
Join Date: Sep 2017
Programs: AerClub - Concierge, Hotels.com - Gold
Posts: 935