Mar 28, 2014, 7:06 am
Last edit by: warakorn
VC has announced a stike phase from 0am on 02APR14 till 11.59pm on 04APR14:
Expect massive advance cancellations. VC pilots only operate LH Mainline A32S, B737 and longhaul widebodies, so expect cancellations on such flights.
The current list of cancellations can be found here:
http://www.lufthansa.com/online/portal/lh/de/flight_services/cancelled_flights?nodeid=118127922&l=de&cid=18002
Or just open your booking and take a look.
Once the cancellation is announced LH allows rebooking online or via the phone. The exact procedure is described here: http://www.flyertalk.com/forum/lufthansa-austrian-swiss-brussels-lot-other-partners-miles-more/1541419-flyertalk-vielfliegertreff-lufthansa-irreg-interview.html
According to EU passenger rights regulation EC261/2004 article 8, the operating carrier (Lufthansa) is responsible to reroute passengers under comparable transport conditions, to their final destination at the earliest opportunity.
Article 8 also applies in situations like strikes.
Tickets issued for 2-4APR just received a waiver to rebook for free:
Die VC wird ihre Mitglieder vom 02. April 00.00 Uhr bis 04. April 23.59 Uhr zum bundesweiten Arbeitskampf zur Durchsetzung eines neuen Tarifvertrages Übergangsversorgung aufrufen.
The current list of cancellations can be found here:
http://www.lufthansa.com/online/portal/lh/de/flight_services/cancelled_flights?nodeid=118127922&l=de&cid=18002
Or just open your booking and take a look.
Once the cancellation is announced LH allows rebooking online or via the phone. The exact procedure is described here: http://www.flyertalk.com/forum/lufthansa-austrian-swiss-brussels-lot-other-partners-miles-more/1541419-flyertalk-vielfliegertreff-lufthansa-irreg-interview.html
According to EU passenger rights regulation EC261/2004 article 8, the operating carrier (Lufthansa) is responsible to reroute passengers under comparable transport conditions, to their final destination at the earliest opportunity.
Article 8 also applies in situations like strikes.
Tickets issued for 2-4APR just received a waiver to rebook for free:
Announced strike of the pilots union from April, 2nd – 4th, 2014
The pilots union “Vereinigung Cockpit” (VC) has called upon its members at Lufthansa, Lufthansa Cargo and Germanwings to cease work for three days from Wednesday, April 2nd 2014, 00:00, to Friday, 4th April 2014, at 23:59 at all German airports.
In order to keep impact of the strike as low as possible, Lufthansa will inform its customers about details of flight cancellations and alternative travel options via www.LH.com as soon as possible. Customers, who advised their contact information, will be informed by e-mail and SMS notifications about changes of their flights.
Lufthansa will publish a list with cancelled flights as well as information for passenger services on Monday afternoon, 31st March 2014.
Passengers holding a Lufthansa/SWISS/Austrian Airlines or Brussels ticket for flights on April 2nd – April 4th, 2014 from/to/via Germany, are permitted to rebook their flight once free of charge online via My Bookings with immediate effect, provided that:
- the ticket was issued on/before March 28th, 2014
- the new travel date is on/before September 30th, 2014
- the original ticket class remains
- all other fare conditions are adhered to
Passengers may also contact our service center on +49(0)69-86-799-799* or via one of our local phone numbers.
* Calls from German landlines at local rates, call charges from German mobile networks may vary dependent upon the provider
The pilots union “Vereinigung Cockpit” (VC) has called upon its members at Lufthansa, Lufthansa Cargo and Germanwings to cease work for three days from Wednesday, April 2nd 2014, 00:00, to Friday, 4th April 2014, at 23:59 at all German airports.
In order to keep impact of the strike as low as possible, Lufthansa will inform its customers about details of flight cancellations and alternative travel options via www.LH.com as soon as possible. Customers, who advised their contact information, will be informed by e-mail and SMS notifications about changes of their flights.
Lufthansa will publish a list with cancelled flights as well as information for passenger services on Monday afternoon, 31st March 2014.
Passengers holding a Lufthansa/SWISS/Austrian Airlines or Brussels ticket for flights on April 2nd – April 4th, 2014 from/to/via Germany, are permitted to rebook their flight once free of charge online via My Bookings with immediate effect, provided that:
- the ticket was issued on/before March 28th, 2014
- the new travel date is on/before September 30th, 2014
- the original ticket class remains
- all other fare conditions are adhered to
Passengers may also contact our service center on +49(0)69-86-799-799* or via one of our local phone numbers.
* Calls from German landlines at local rates, call charges from German mobile networks may vary dependent upon the provider
VC Pilots Strike 02-04 APR 2014 [discussion & info wiki]
Mar 31, 2014, 9:44 am
#181
Join Date: Jan 2009
Programs: Flying Blue, Eurobonus
Posts: 186
Are cancelled flights now showing up as such in the online Lufthansa system? I have a friend flying on April 2 and his flights still show up as normal. Curious if anyone with confirmed cancelled flights can tell me what that looks like!
Mar 31, 2014, 9:52 am
#183
Join Date: Jan 2009
Programs: Flying Blue, Eurobonus
Posts: 186
So you're saying that if a flight is still showing up as normal, there is reason to be hopeful that it will go ahead as scheduled?
BTW, I noticed that a bunch of cancellations were added to the online list in the last 30 minutes or so!
BTW, I noticed that a bunch of cancellations were added to the online list in the last 30 minutes or so!
Mar 31, 2014, 11:23 am
#184
Join Date: Jul 2008
Posts: 411
Have a flight leaving tomorrow with a connection on 2nd. Got an email saying both flights have been cancelled. Its an award booking through united.
Managed to get through to lufthansa and the agent said i need to get in touch with United to change it. Will i need to find award space to be rebooked or since i am within a day of travel, will they just rebook me on another day / carrier even if award space is not available?
TIA.
Managed to get through to lufthansa and the agent said i need to get in touch with United to change it. Will i need to find award space to be rebooked or since i am within a day of travel, will they just rebook me on another day / carrier even if award space is not available?
TIA.
Mar 31, 2014, 11:32 am
#185
Join Date: Jun 2004
Location: YWG
Programs: AC SE, Marriott Titanium, Hyatt Globalist
Posts: 186
My Air Dolomiti flight on April 2 now shows up as cancelled (LH1853). Technical glitch, or some kind of unusual operational requirement?
Oddly enough, on ExpertFlyer, the equipment lists as an A321, and should be an E95. So, perhaps it is just a mistake that will be corrected.
Oddly enough, on ExpertFlyer, the equipment lists as an A321, and should be an E95. So, perhaps it is just a mistake that will be corrected.
Mar 31, 2014, 11:52 am
#186
Join Date: Mar 2006
Location: LAX
Programs: I'm all in on Ultimate Rewards
Posts: 119
Have a flight leaving tomorrow with a connection on 2nd. Got an email saying both flights have been cancelled. Its an award booking through united.
Managed to get through to lufthansa and the agent said i need to get in touch with United to change it. Will i need to find award space to be rebooked or since i am within a day of travel, will they just rebook me on another day / carrier even if award space is not available?
TIA.
Managed to get through to lufthansa and the agent said i need to get in touch with United to change it. Will i need to find award space to be rebooked or since i am within a day of travel, will they just rebook me on another day / carrier even if award space is not available?
TIA.
Book you on a united flight for no extra charge even if it shows zero award space. However to be booked on a partner there needs to be award space available.
Good luck to all. I'm bummed to miss out on the lax-fra non stop and instead need to route through dc on united boo
**edit-- the operator is now telling me "like award space needs to be available and obviously there isn't any this late in the game. I'm on hold for a second supervisor** any ideas?
Last edited by spotydoty; Mar 31, 2014 at 11:55 am Reason: Change
Mar 31, 2014, 11:57 am
#187
Join Date: Jul 2008
Posts: 411
On the phone with united now. Have the same issue. They will
Book you on a united flight for no extra charge even if it shows zero award space. However to be booked on a partner there needs to be award space available.
Good luck to all. I'm bummed to miss out on the lax-fra non stop and instead need to route through dc on united boo
**edit-- the operator is now telling me "like award space needs to be available and obviously there isn't any this late in the game. I'm on hold for a second supervisor** any ideas?
Book you on a united flight for no extra charge even if it shows zero award space. However to be booked on a partner there needs to be award space available.
Good luck to all. I'm bummed to miss out on the lax-fra non stop and instead need to route through dc on united boo
**edit-- the operator is now telling me "like award space needs to be available and obviously there isn't any this late in the game. I'm on hold for a second supervisor** any ideas?
I tried and unfortunately only LH serves my destination. So am trying. The agent I spoke to said LH has to protect the booking and redirected me back to LH. And LH says they cant change the ticket as it was issued by United.
Mar 31, 2014, 12:40 pm
#191
Join Date: Aug 2011
Location: CDG
Programs: SK Gold, AF Gold, Marriott Platinum
Posts: 3,729
Mar 31, 2014, 12:41 pm
#192
Join Date: Aug 2011
Posts: 326
Some questions as this is my first strike:
- Can I propose another route and will they accept it? I have to get to Malta from Brussels somehow as I have a job interview the next day.
- If rerouted on another carrier, what about miles (I guess this is a typical FT-question
) : will I get original routing credit or the miles for the new fare class (and how can I see the new fare class)
- Can I propose another route and will they accept it? I have to get to Malta from Brussels somehow as I have a job interview the next day.
- If rerouted on another carrier, what about miles (I guess this is a typical FT-question
) : will I get original routing credit or the miles for the new fare class (and how can I see the new fare class)
Mar 31, 2014, 12:52 pm
#193
Join Date: Apr 2011
Posts: 157
I've asked before, but have not received an answer here.
I'm on a non-LH issued award ticket via FRA and my ongoing flight has been cancelled. From what I understand here is that currently LH does not feel responsible for rebooking non-LH issued tickets. When I take my flight to FRA on the last day of the strike and end up in FRA because of the cancelled LH flight, is LH then responsible for me and has to rebook me on a alternate carrier given availability?
I'm on a non-LH issued award ticket via FRA and my ongoing flight has been cancelled. From what I understand here is that currently LH does not feel responsible for rebooking non-LH issued tickets. When I take my flight to FRA on the last day of the strike and end up in FRA because of the cancelled LH flight, is LH then responsible for me and has to rebook me on a alternate carrier given availability?
Mar 31, 2014, 12:55 pm
#194
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Original Poster
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,188
Some questions as this is my first strike:
- Can I propose another route and will they accept it? I have to get to Malta from Brussels somehow as I have a job interview the next day.
- If rerouted on another carrier, what about miles (I guess this is a typical FT-question ) : will I get original routing credit or the miles for the new fare class (and how can I see the new fare class)
- Can I propose another route and will they accept it? I have to get to Malta from Brussels somehow as I have a job interview the next day.
- If rerouted on another carrier, what about miles (I guess this is a typical FT-question
) : will I get original routing credit or the miles for the new fare class (and how can I see the new fare class)Original mileage can be retroclaimed.
Mar 31, 2014, 12:57 pm
#195
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Original Poster
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,188
I've asked before, but have not received an answer here.
I'm on a non-LH issued award ticket via FRA and my ongoing flight has been cancelled. From what I understand here is that currently LH does not feel responsible for rebooking non-LH issued tickets. When I take my flight to FRA on the last day of the strike and end up in FRA because of the cancelled LH flight, is LH then responsible for me and has to rebook me on a alternate carrier given availability?
I'm on a non-LH issued award ticket via FRA and my ongoing flight has been cancelled. From what I understand here is that currently LH does not feel responsible for rebooking non-LH issued tickets. When I take my flight to FRA on the last day of the strike and end up in FRA because of the cancelled LH flight, is LH then responsible for me and has to rebook me on a alternate carrier given availability?