The ultimate thread on buy-ups at OLCI

Old Jun 23, 2013, 5:37 am
  #826  
Moderator: Aegean Miles+Bonus
 
Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Plat, A3 Gold
Posts: 7,433
For such a long flight I would consider that a good deal Plus long-haul the upgrade actually offers something: A better seat, better food, quieter cabin, and so on. For short-haul the benefits are limited to pretty much "guaranteed free seat next to you".

For me ATH-AMS tomorrow: 199. So far over 50% of Y seats are still open, all 8 EB seats still open, and only 1 out of 24 EC have been taken.

However this flight will have many tourists, meaning they probably do not do OLCI. Meaning that the flight might still end up (very) full.
Xandrios is offline  
Old Jun 24, 2013, 3:30 am
  #827  
 
Join Date: Sep 2012
Programs: KL Platinum, BA Silver
Posts: 28
SVO-AMS 95 on Friday Evening.
Didn't take..
shogarth is offline  
Old Jun 24, 2013, 7:43 am
  #828  
 
Join Date: Nov 2006
Location: MEL
Programs: DL, QF, QR Silver, MR Lifetime Gold
Posts: 7,052
GVA-AMS: 195 CHF (about €159).

Pass (obviously!)
florin is offline  
Old Jun 24, 2013, 7:46 pm
  #829  
 
Join Date: Feb 2002
Location: Los Angeles
Programs: Delta Diamond & 2 Million Miler, Marriott Platinum
Posts: 115
OLCI vs Lounge vs Gate Upgrades?

Question about an upcoming flight.... I am flying AMS to ATL a week from Sunday and there are 5 open seats and 4 blocked seats in WBC. Does this translate to having a shot of those seats being available for sale for OLCI. (I have to travel 15 mins each way to/from my hotel to check in at 24 hours out and already have Economy Comfort) Also, I hear talk about Lounge/Gate Upgrades at AMS as well, any insight on how those work for those who have used them.

Thanks
LNusb is offline  
Old Jun 25, 2013, 2:24 am
  #830  
 
Join Date: May 2010
Programs: Delta Silver, HH Gold, Accor Gold, IHG Platinum
Posts: 5,344
I am hoping on a lounge upgrade.
Monitoring other flights, it seems KL won't even release upgrade space one day before departure online despite 6 seats open.
Never heard about gate upgrades but am curious as well. For instance when they find out at the gate a connecting PAX will miss the flight and a seat becomes available.
KLflyerRalph is offline  
Old Jun 25, 2013, 2:25 am
  #831  
 
Join Date: May 2010
Programs: Delta Silver, HH Gold, Accor Gold, IHG Platinum
Posts: 5,344
I am hoping on a lounge upgrade.
Monitoring other flights, it seems KL won't even release upgrade space one day before departure online despite 6 seats open.
Never heard about gate upgrades but am curious as well. For instance when they find out at the gate a connecting PAX will miss the flight and a seat becomes available.
TBH I'd be pretty pissed if I get offered a paid upgrade at OLCI but can't upgrade with miles.
KLflyerRalph is offline  
Old Jun 26, 2013, 12:02 am
  #832  
FlyerTalk Evangelist
 
Join Date: Oct 2008
Posts: 11,593
It's probably more valuable to use cash than miles.
hugolover is offline  
Old Jun 26, 2013, 2:40 am
  #833  
 
Join Date: Jun 2005
Location: Charlotte, NC, USA | CLT, formerly LHR & AMS (with just a bit of PSP)
Programs: AA CK Spouse, BAEC Silver , HH Dia, BonVoy Titanium, (former)Caesars7*, (former)Wynn Black, HR Icon
Posts: 8,183
TLV-AMS for tomorrow (@OLCI)
$97 (USD)
baccarat_king is offline  
Old Jul 1, 2013, 6:21 am
  #834  
 
Join Date: Mar 2010
Location: FRA
Programs: FB Plat & DL KM, Le Club Plat, GHA Plat, HHonors Diamond
Posts: 1,591
AMS-FRA 159 euro
ajs123 is offline  
Old Jul 2, 2013, 2:18 am
  #835  
FlyerTalk Evangelist
 
Join Date: Oct 2000
Posts: 14,352
CPH-AMS, 79. This time round they added the claim that this price represents an "80% discount".

Johan
johan rebel is offline  
Old Jul 2, 2013, 3:58 pm
  #836  
 
Join Date: Mar 2008
Location: Glaschu
Programs: FB Platinum for Life; BAEC Gold Guest List; Accor Gold.
Posts: 2,549
Originally Posted by johan rebel
CPH-AMS, 79. This time round they added the claim that this price represents an "80% discount".

Johan
Hmmm - I've had that on occasions, too. Nice touch! (It is, of course, perfectly true ... if you consider the full J price.)

-- H
Henry III is offline  
Old Jul 3, 2013, 3:24 am
  #837  
 
Join Date: Jan 2012
Posts: 5
ATL-AMS 290

They made an announcement at the gate that they had 3 WBC steats available for the price. Took one.

But now I try to get the 90 back i paid for my unused Premium Economy Seat. KLM on twitter already declined my request. Any suggestions?
andelutz is offline  
Old Jul 3, 2013, 4:12 am
  #838  
FlyerTalk Evangelist
 
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 29,087
Request the refund online.
irishguy28 is offline  
Old Jul 3, 2013, 8:19 am
  #839  
FlyerTalk Evangelist
 
Join Date: Feb 2010
Location: LHR
Programs: DL DM 2MM, BA Bronze, Various Hotels
Posts: 10,187
Originally Posted by andelutz
ATL-AMS 290

They made an announcement at the gate that they had 3 WBC steats available for the price. Took one.

But now I try to get the 90 back i paid for my unused Premium Economy Seat. KLM on twitter already declined my request. Any suggestions?
I know DL specifies no refund if upgraded...KL is not specific on this:

3.Refund
3.1 In the event of an Economy Comfort seat is not provided to you, you are entitled to a refund representing the amount paid for the Economy Comfort seat, for that specific part of the journey, only if:
(I) you were rebooked to another flight:
upon your request, and you have purchased an Economy Comfort seat on the new flight;
by KLM, for operational reasons or because we cancelled your flight;
because you missed your connecting flight after an inbound flight on KLM, Delta Air Lines or any other SkyTeam airline and you were not provided with an Economy Comfort seat on the alternative flight;
(II) we changed the aircraft type and there were no Economy Comfort seats available on the alternative aircraft;
(III) we used our right to assign or reassign your Economy Comfort seat either before or after boarding for operational, safety or security reasons.

3.2 You can request a refund by filling in a refund form.

3.3 No refund will be made if you do not meet the above-mentioned criteria.
That said, they're probably using 3.3 as reasoning not to refund the EC fee.

Terms and conditions for Economy Comfort seats
rwoman is offline  
Old Jul 3, 2013, 9:09 am
  #840  
FlyerTalk Evangelist
 
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 29,087
Originally Posted by rwoman
I know DL specifies no refund if upgraded...KL is not specific on this:
We've had reports in the past of this happening.

It seems this changed last year though. See these posts from page 32 of this current thread [link only works if your settings are the standard 15 posts per page]:

http://www.flyertalk.com/forum/klm-f...l#post19351970

I'm sure, though, that I read since then that someone got the cash upgrade offer and had the EC fee deducted from the amount. Still searching for that.

EDIT: Someone has (after the date of the apparent rule change) reported twice getting a refund for EC after buying up at OLCI. Someone else has reported having the EC upgrade amount already deducted from the upgrade offer price.


These are posts 789, 790 and 791 of this thread - so they are relatively recent:

Originally Posted by bmohton
Originally Posted by andelutz
Hello, I am going on a AMS-ATL leg and I'm trying to buy-up to WBC. My question is, if I do buy-up, does KLM refund my paid Economy Comfort Seat?

Thank you for your help.
I've bought-up to WBC twice (at OLCI). Both times I requested and got a refund on the EC seat.
Originally Posted by kevinflyaway
You should get it back and the few times I did an upgrade, the amount paid for EC was automatically deducted from the upgrade payment..so no need to ask for money back


Though in an earlier post, kevinflyaway sounds less sure (which hopefully means that the post above occurred later, after his own personal experiences):

Originally Posted by kevinflyaway
Originally Posted by johndoe123
If you buy an OLCI upgrade after having previously purchased economy comfort as an add-on upgrade on klm.com, do you receive a refund on the EC upgrade fee?
I thought they automatically deduct that from the price to upgrade to business. So if you already paid something for EC+ then the price to upgrade to business is that what you see + what you already paid.


My advice - just fill in the refund request form I linked to above. And be sure to come back and tell us the outcome!

Is there any reason why you didn't ask the gate agent to deduct the cost of your economy comfort seat from the upgrade amount? That seems to have been the easiest, and most obvious way, to do this.

Last edited by irishguy28; Jul 3, 2013 at 9:22 am
irishguy28 is offline  

Thread Tools
Search this Thread

Contact Us - Manage Preferences Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.