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Old May 9, 2023 | 12:22 pm
  #91  
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Any chance whatsoever that the new system will allow us to actually book AA flights through trublue program?
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Old May 10, 2023 | 8:00 am
  #92  
 
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so the site says i have unlocked 2 perks.

i picked 1.

if i try to pick another it wants me to swap the one i picked.

anyone experience this?
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Old May 10, 2023 | 8:28 am
  #93  
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Originally Posted by ethang801
so the site says i have unlocked 2 perks.

i picked 1.

if i try to pick another it wants me to swap the one i picked.

anyone experience this?
Each time you reach a new tile milestone in the new year, youll have the chance to either:
  • keep the current perk (which extends it through the end of the following year) 
  • swap it for a different perk (which will be valid through the end of the following year).
If you choose to replace the current perk, it will expire the day you select the new one. 

Please note that Perks You Pick must be extended or replaced in order of their initial selection.

--

It is a part of the program. If for instance you selected 20 tile points, you can select 20 tile points again to use through 2024. I selected the 20 tiles one twice which generated 40 extra tiles which then put the total over 100 tiles which opened up another perk to choose 15,000 bonus points. It is a bit unclear though if you don't select the same one twice, I would assume the 20 tile points stay and the new one is selected--though the wording seems to indicate the first one is taken away.
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Old May 10, 2023 | 8:50 am
  #94  
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Originally Posted by nsx
Will tomorrows outage be followed by outrage? I will join in if the points per dollar of fare increase.
The September flights I was watching are priced the same this morning as before. Whew!
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Old May 10, 2023 | 9:02 am
  #95  
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Originally Posted by sfozrhfco
If for instance you selected 20 tile points, you can select 20 tile points again to use through 2024. I selected the 20 tiles one twice which generated 40 extra tiles which then put the total over 100 tiles which opened up another perk to choose 15,000 bonus points.
I don't think this is supposed to work that way. I selected the 20 tile perk and closed the modal window. I wasn't able to select it again and am only limited to the remaining perks.

EDIT: Never mind I was able to extend it using the "Pick a Perk" button.

Last edited by JALsnipe; May 10, 2023 at 9:15 am
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Old May 10, 2023 | 10:16 am
  #96  
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Its one tile for every $100 spent on B6 or AA correct? So if you have spent over $5k on flights up to May 10th you should be the first tier of Mosaic? Am I missing something?
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Old May 10, 2023 | 11:41 am
  #97  
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Originally Posted by Ken C
Its one tile for every $100 spent on B6 or AA correct? So if you have spent over $5k on flights up to May 10th you should be the first tier of Mosaic? Am I missing something?
Pretty Impressed I was able to reach a chat agent within 5 mins on the roll-out day. Found out tiles earned by jetblue spend are not counted until you complete travel (didnt see that anywhere).
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Old May 10, 2023 | 11:46 am
  #98  
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Originally Posted by Ken C
Pretty Impressed I was able to reach a chat agent within 5 mins on the roll-out day. Found out tiles earned by jetblue spend are not counted until you complete travel (didnt see that anywhere).
Yes. Wouldn't make sense to count them before travel occurred. People could just book a bunch of refundable tickets, get status and then cancel the flights.
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Old May 11, 2023 | 8:24 am
  #99  
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Originally Posted by Ken C
Its one tile for every $100 spent on B6 or AA correct? So if you have spent over $5k on flights up to May 10th you should be the first tier of Mosaic? Am I missing something?
It doesn't look like I received credit for a B6 flight booked through AA
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Old May 11, 2023 | 8:25 am
  #100  
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Originally Posted by diburning
Well, if you didn't book Basic, and you're on a domestic flight, there is guaranteed space for your carry-on or you get a $25 credit. They've quietly added this policy. (and I bet that they will eventually quietly remove it too once they've paid out too much)

https://www.jetblue.com/help/carry-o...-bag-guarantee
Cool. Thanks. Didn't realize this.

I suspect its higher probability that I have to walk to the back of the plane for overhead bin space (I am seated right behind EMS seats)
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Old May 11, 2023 | 6:51 pm
  #101  
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I flew right before and right after rollout. I also had an easy time using the Mosaic phone line. My return flight was boarded manually. My mom had trouble tracking my flight on the app but it worked fine for me.
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Old May 13, 2023 | 1:03 pm
  #102  
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Originally Posted by dx3003
It doesn't look like I received credit for a B6 flight booked through AA
Was it within the past week or so? I'm willing to bet that the new system changeover caused some tickets to be stuck in limbo. I flew on 5/5 and it still hasn't credited to AA yet.
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Old May 13, 2023 | 2:20 pm
  #103  
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Originally Posted by diburning
Was it within the past week or so? I'm willing to bet that the new system changeover caused some tickets to be stuck in limbo. I flew on 5/5 and it still hasn't credited to AA yet.
Once I added the figures, it looks like it did credit me. It just doesn't look like the front-end website is showing it correctly. I confirmed via iMessage chat with B6. All good now.
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Old May 16, 2023 | 4:36 pm
  #104  
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a little slow to post points and tiles...
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Old May 16, 2023 | 9:05 pm
  #105  
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JetBlue being slow to post is nothing new. It averaged about two weeks or more for me under the old system.
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