TrueBlue Changes 2023
Dec 8, 2022 | 12:32 pm
#46
Join Date: Dec 2016
Posts: 1,485
Very glad I jumped ship when I did. Award certs? Second boarding group? I can see the usefulness of SDC at the first major tier for business travelers but otherwise this is just a slapdash version of what every other airline does. I'd rather keep status in an airline that actually handles IRROPs. Meet the new airline, same as the old airlines.
Dec 8, 2022 | 1:15 pm
#47
Join Date: Nov 2022
Location: FLL
Posts: 2
Taking away the even more space seats reserve at booking for 2023 for level 1 and telling their loyalists now at the end of the qualification year is the part that is the last straw for me. Why not change that one in 2024 for those who already qualified? I get the program is always subject to change, but it seems a little like a bait and switch to me and a big devaluation.
On top of the negative feeling I get from it, Im not interested in trekking to the gate hours in advance to try to secure the remaining available EMS (middle) seat.. Id rather be in the (non-JetBlue) lounge on the other side of the airport :-)
On top of the negative feeling I get from it, Im not interested in trekking to the gate hours in advance to try to secure the remaining available EMS (middle) seat.. Id rather be in the (non-JetBlue) lounge on the other side of the airport :-)
Dec 8, 2022 | 2:39 pm
#48
Join Date: Jul 2018
Posts: 1
I'm Mosaic through Dec 31, 2022. As of January 1, 2023, no longer Mosaic so the flights I already have booked to return from holiday travel will exclude free checked bags (currently 2 at no charge). Since new program doesn't officially launch until Spring, JetBlue should offer the current benefits.perks for Mosaics during 1st quarter until the launch if they cared about their long-term loyal clientele.
Dec 8, 2022 | 7:20 pm
#49
Join Date: Apr 2010
Location: SFO
Programs: OZ *G; HH Diamond;
Posts: 1,677
Dec 9, 2022 | 8:56 am
#50
Join Date: Mar 2008
Posts: 46
Mosaic 1 compared to Mosaic in 2020/2021 - All the benefits are at at least as good as Mosaic was before 2022. I think in 2021, you could select EMS seats at booking for a fairly high points fee or at the gate. In 2019, I remember paying around 800 points for EMS on transcon flights, ~400points for 3-4hr flights. Then, they bumped up the pricetag to 2k/3k for similar flights. The only other way to get EMS was free at the gate if the agent would allow it (no specific policy for that). Then in 2022, they came out with the max price of 200points, and 200points refunded after flying, and free EMS at check-in. There is no mention of points to pay for EMS ahead of time going forward in 2023, but EMS at check-in is better than it was pre-COVID. Other than that, everything is the same, except you cannot qualify for mosaic with 12kpoints/30 segments.
BTW, I booked a points ticket yesterday (as Mosaic) for travel in March, and selected EMS at no charge. It showed $0/0points for all three people in my group. Likely this is just the crappy IT system.
This could have been a lot worse. I am still waiting for the major point devaluation or other changes to settle out, like the fact that you can't book points bookings anymore with travelbank.
Dec 9, 2022 | 9:11 am
#52
Join Date: Sep 2014
Posts: 143
I feel like they are changing the tiers around hourly, or people are not reading this right. The way the webpage is structured, it is quite convoluted. I had to read through it a couple of times, and make sure to select the 'mosaic' section near the top, otherwise you are reading pick-your-perk for non-mosaics who have earned these silly tiles.
Mosaic 1 compared to Mosaic in 2020/2021 - All the benefits are at at least as good as Mosaic was before 2022. I think in 2021, you could select EMS seats at booking for a fairly high points fee or at the gate. In 2019, I remember paying around 800 points for EMS on transcon flights, ~400points for 3-4hr flights. Then, they bumped up the pricetag to 2k/3k for similar flights. The only other way to get EMS was free at the gate if the agent would allow it (no specific policy for that). Then in 2022, they came out with the max price of 200points, and 200points refunded after flying, and free EMS at check-in. There is no mention of points to pay for EMS ahead of time going forward in 2023, but EMS at check-in is better than it was pre-COVID. Other than that, everything is the same, except you cannot qualify for mosaic with 12kpoints/30 segments.
BTW, I booked a points ticket yesterday (as Mosaic) for travel in March, and selected EMS at no charge. It showed $0/0points for all three people in my group. Likely this is just the crappy IT system.
This could have been a lot worse. I am still waiting for the major point devaluation or other changes to settle out, like the fact that you can't book points bookings anymore with travelbank.
Mosaic 1 compared to Mosaic in 2020/2021 - All the benefits are at at least as good as Mosaic was before 2022. I think in 2021, you could select EMS seats at booking for a fairly high points fee or at the gate. In 2019, I remember paying around 800 points for EMS on transcon flights, ~400points for 3-4hr flights. Then, they bumped up the pricetag to 2k/3k for similar flights. The only other way to get EMS was free at the gate if the agent would allow it (no specific policy for that). Then in 2022, they came out with the max price of 200points, and 200points refunded after flying, and free EMS at check-in. There is no mention of points to pay for EMS ahead of time going forward in 2023, but EMS at check-in is better than it was pre-COVID. Other than that, everything is the same, except you cannot qualify for mosaic with 12kpoints/30 segments.
BTW, I booked a points ticket yesterday (as Mosaic) for travel in March, and selected EMS at no charge. It showed $0/0points for all three people in my group. Likely this is just the crappy IT system.
This could have been a lot worse. I am still waiting for the major point devaluation or other changes to settle out, like the fact that you can't book points bookings anymore with travelbank.
Even More Space at no extra charge.
Select Even More Space at booking, or later, for free (pending availability). Applicable on new bookings made 12/2/2022-12/31/2022. Not valid with Blue Basic fares.
Dec 9, 2022 | 9:18 am
#53
Join Date: Mar 2008
Posts: 46
That would be this very poorly socialized promotion buried at the bottom of the Mosiac page...I saw the same thing you did and had to dig to find it:
Even More Space at no extra charge.
Select Even More Space at booking, or later, for free (pending availability). Applicable on new bookings made 12/2/2022-12/31/2022. Not valid with Blue Basic fares.A while back I stopped getting most jetblue emails. I changed my email address and then started getting emails again with the stuff talked about here on FT. I suspect this is happening again, Jetblue wonderful IT system at work...
Dec 12, 2022 | 1:07 pm
#54
Join Date: Dec 2022
Posts: 2
I am not sure if this has been answered by JetBlue yet, but for Mosaic 1 members who wish to fly Even More Space seats without leaving it to chance that there will be availability at check-in, will we be able to purchase the upgrade with points at the time of purchase or will it be available only for cash as it currently is for non-Mosaic members?
Jan 1, 2023 | 1:03 pm
#55
Join Date: Apr 2003
Programs: B6 Mosaic 3, Bonvoy LT Titanium (x SPG LT), UA Silver
Posts: 6,172
Until the new program starts Mosaic members will be able to select EMS at the time of booking.
Mosaic members will be able to select Even More Space seats at the time of booking for free (pending availability) from now until the new TrueBlue program launches.1 Not valid on Blue Basic fares.
Then, once we transition to the new TrueBlue program, Mosaic 1 members will be able to select Even More Space for free beginning at check-in (pending availability)1 while Mosaic 2, Mosaic 3, and Mosaic 4 members will continue to be able to select Even More Space at booking for free (pending availability).1
Mosaic members will be able to select Even More Space seats at the time of booking for free (pending availability) from now until the new TrueBlue program launches.1 Not valid on Blue Basic fares.
Then, once we transition to the new TrueBlue program, Mosaic 1 members will be able to select Even More Space for free beginning at check-in (pending availability)1 while Mosaic 2, Mosaic 3, and Mosaic 4 members will continue to be able to select Even More Space at booking for free (pending availability).1
Last edited by sfozrhfco; Jan 2, 2023 at 8:40 am
Jan 2, 2023 | 10:40 am
#58
Join Date: Jun 2012
Location: New England
Programs: DL, UA, AA, B6, 2V, Marriott, Hilton, Hyatt
Posts: 6,131
Jan 2, 2023 | 9:22 pm
#59
Original Poster
Join Date: Dec 2018
Programs: UA, TrueBlue, SkyMiles, HH SM, Marriott Silver, Amtrak Guest Rewards
Posts: 232
Feb 25, 2023 | 9:52 pm
#60
Join Date: Dec 2018
Programs: Marriott Bonvoy LT Plat, AA Gold
Posts: 112
The business card now has priority boarding (A group) but personal card has nothing?
part of me wants to get the business cardnot sure if I can trust B6 anymore
especially if the merger goes through who knows how theyll gut things
part of me wants to get the business cardnot sure if I can trust B6 anymore
especially if the merger goes through who knows how theyll gut things