Old Feb 3, 2016, 12:31 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: beltway
Temporary COVID-19 extension of point expiry until December 31, 2022:
"Points Expiration: Points never expire for all members with Elite status (Gold, Platinum and Spire) - a key benefit of our program. We have extended points expiry until December 31, 2022 for Club members (points normally expire after 12 months of inactivity)."
https://www.ihg.com/content/us/en/cu...isory-covid-19

Check current expiration on an account without elite status
Click on "points" in the top bar when logged in, or go here after logging in: https://www.ihg.com/rewardsclub/us/e...nt-mgmt/points
Since points do not expire for elite members (those with Gold, Platinum, or Spire status), for those accounts, no expiration information will be shown on this page. In the IHG app, click your name in the corner then click 2020 track to elite status shown below your points total. The 3rd line on that page shows the point expiration date.

IHG T&C:
39. Point Expiration: Club level membership Points (see Member Benefits, including levels of membership, here) will expire if your membership account becomes inactive for any period of twelve (12) months or longer, which means your Points will be removed from your account and will no longer be available for redemption. To maintain the Points in your membership account, you must have at least one earn or redeem transaction posted to your account every twelve (12) months. Use of the one night per year provided to IHG One Rewards credit card holders does not constitute an earn or redeem activity to prevent Point expiration. Elite Members Points do not expire as long as Elite level membership is maintained.

How can I keep my IHG points from expiring after one year?

Various types of status or activity will reset the clock or even prevent it from running:
  • Maintaining elite status (including via the credit card, if your card offers that benefit)
  • Any earning activity that increases your balance (including nonqualifying or bonus points), such as transfering points from programs like e-rewards or earning dining rewards points
  • Any redemption activity that decreases your balance (like redeeming 3 points for an eBook). As noted in the T&C above, this no longer includes a booking that is later canceled.
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Preventing IHG Rewards Club points from expiring?

Old Jan 16, 2017, 6:30 pm
  #61  
 
Join Date: Dec 2004
Location: SEA
Posts: 1,887
Originally Posted by Michael Ad
Couldn't find any 3 pointers out there.

Booked and canceled and I'm all set.
Found one. Slim pickings. I basically sorted low to high then clicked on A, B, C... Seems like 0 found all of them:

http://i.imgur.com/jjlKcTe.png
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Old Jan 17, 2017, 12:09 pm
  #62  
FlyerTalk Evangelist
 
Join Date: Sep 2002
Location: Chicagoland, IL, USA
Programs: WN CP, Hilton Diamond
Posts: 14,157
Originally Posted by HikerT
Found one. Slim pickings. I basically sorted low to high then clicked on A, B, C... Seems like 0 found all of them:

http://i.imgur.com/jjlKcTe.png
None of them work.

"We are experiencing some technical difficulties, please try again later."

Or

"The title you selected is temporarily not available. Please try again later or choose an alternative title. Sorry for the inconvenience. No points have been deducted from your account."

What a joke.

UPDATE:

Signed up for an opinion survey. Took about 15 minutes start to finish. 1K IHG points appeared instantly and expiration extended a year to 2018.

Better experience than the 30 minutes I wasted trying to buy an e-book.

Last edited by toomanybooks; Jan 17, 2017 at 1:06 pm
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Old Jan 26, 2017, 3:44 am
  #63  
 
Join Date: Dec 2004
Location: SEA
Posts: 1,887
Not sure what problems you were having but all 3 are definitely still available (the links below will redirect you to login to your IHG account - after you login you will need to click on the link below again):

https://digitalrewards.ihg.com/us/eb...-first-century

https://digitalrewards.ihg.com/us/eb...-first-century

https://digitalrewards.ihg.com/us/eb...ers-and-mayhem
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Old Jan 29, 2017, 8:47 pm
  #64  
FlyerTalk Evangelist
 
Join Date: Sep 2002
Location: Chicagoland, IL, USA
Programs: WN CP, Hilton Diamond
Posts: 14,157
Originally Posted by HikerT
Not sure what problems you were having but all 3 are definitely still available (the links below will redirect you to login to your IHG account - after you login you will need to click on the link below again):

https://digitalrewards.ihg.com/us/eb...-first-century

https://digitalrewards.ihg.com/us/eb...-first-century

https://digitalrewards.ihg.com/us/eb...ers-and-mayhem
They come up just fine. When you try to buy them, you get an error. Or at least that's how it was when I tried about 200 times.
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Old Jan 29, 2017, 10:20 pm
  #65  
 
Join Date: Dec 2004
Location: SEA
Posts: 1,887
I'm guessing the system may have been down when you tried. Can't bring myself to redeem another 3-4 points to test.
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Old Jan 30, 2017, 12:32 pm
  #66  
 
Join Date: Jun 2012
Posts: 214
getting this error when hitting download button:

We are experiencing some technical difficulties, please try again later
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Old Jan 31, 2017, 1:05 am
  #67  
 
Join Date: Dec 2004
Location: SEA
Posts: 1,887
Interesting. I tried the 3rd link (Demons, Dragons, Monsters and Mayhem) and got the same error. For grins I tried the 2nd link and it worked. I then tried the 3rd link a couple more times and got the same error. So seems like it may actually be unavailable or could just be a random error. Give the 2nd link a try.
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Old Feb 7, 2017, 2:05 am
  #68  
 
Join Date: Jan 2013
Programs: Hyatt Glb, MR Plat
Posts: 2,566
Simply having Platinum status from the Chase IHG card really avoids points expiration?
frudd38 is online now  
Old Apr 18, 2017, 9:48 pm
  #69  
 
Join Date: Mar 2011
Posts: 52
Downloading didn't work over 30+ tries. Got "We are experiencing some technical difficulties, please try again later".

opinioncheckin.com worked like a charm. Got 5 points for a survey for which I did not qualify. Points posted same day in a few hours.

Also, I did this 3 days after my IHG points expired. IHG still showed my points though. After these 5 points posted, it shows a new expiry date correctly.
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Old Apr 19, 2017, 1:04 pm
  #70  
 
Join Date: Aug 2009
Location: UK
Programs: IHG
Posts: 1,315
I'm sorry, but I just can't empathise with these people trying to keep their accounts alive. So much moaning on Facebook and Loyalty Lobby. Why sign up for a LOYALTY programme, when you never stay?
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Old Apr 19, 2017, 1:14 pm
  #71  
 
Join Date: Aug 2009
Location: UK
Programs: IHG
Posts: 1,315
Wrong thread

Last edited by turner32; Apr 19, 2017 at 1:54 pm Reason: wrong thread
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Old Apr 19, 2017, 1:50 pm
  #72  
 
Join Date: Aug 2009
Location: UK
Programs: IHG
Posts: 1,315
Wrong thread

Last edited by turner32; Apr 19, 2017 at 1:55 pm Reason: wrong thread
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Old Apr 19, 2017, 4:24 pm
  #73  
 
Join Date: Aug 2012
Location: VPS
Programs: IHG Diamond, Delta PM, Hilton Gold, Accor Gold, Marriott Silver
Posts: 7,140
Originally Posted by turner32
I'm sorry, but I just can't empathise with these people trying to keep their accounts alive. So much moaning on Facebook and Loyalty Lobby. Why sign up for a LOYALTY programme, when you never stay?
There are some programs where you do end up staying in rather neat clusters, say, every other year. We look to be settling into a pattern of 3 weeks in Europe every other year or so. I like Accor's Ibis to Novotel range of properties from a price-performance standpoint and would throw more business at them.

Except they basically have something like four mid-level properties in North America, and since they require a stay a year to keep points alive, their loyalty program requires you to micromanage to keep points alive if your usual stay pattern is alternate years in their footprint, even if you're willing to put a couple thousand euros into their businesses in those alternate years.
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Old May 20, 2017, 6:46 pm
  #74  
 
Join Date: Dec 2001
Location: Las Vegas
Programs: DL DM, AA PlatPro, Hilton DM, Hyatt Glob, Marriott Titanium, Hertz PC, National EE
Posts: 1,532
Cheapest eBook I could find was 150. That's still fine though...
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Old May 26, 2017, 11:40 pm
  #75  
was jgoggan
 
Join Date: Jan 2012
Location: Michigan, USA
Programs: WN 650k+CP; BA 200k; AA 200k; HHonors 450k; IHG 300k Plat; Bonvoy 250k; Rad 225k
Posts: 203
Just to add another data point, the Dragon book also didn't work for me, but this one did:

https://digitalrewards.ihg.com/us/eb...-first-century

It is 4 IHG points and it allowed me to purchase just fine.

Also, for those that missed it above, if you go to all books and then sort low to high and then go to the "0" (ZERO) section, it shows ALL books sorted by points. So, it should give you several low-cost options to try. Click through to download until one works and you extend your subscription for just a few points.

- John...
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