Aug 3, 2015, 3:17 am
Last edit by: Points Scrounger
Time for a Crowne Plaza (& upscale HI) F&B benefit thread 
- please read the 1st post.
Finland, Europe
CP Helsinki - Spire Paid Breakfast in club J Suite upgrade granted Club access granted Bottle water in room and fruit
China
CP Chengdu Panda Garden - Plat Amb Paid Breakfast in restaurant Club floor upgrade granted Club access granted 2 beer / wine chits
CP Guangzhou City Centre - Spire Paid Lounge access
Hong Kong
CP Causeway Bay - Plat Amb Paid Breakfast in restaurant 2 beer / wine chits for the Club@28 rooftop bar
Canada
CP Toronto Airport - Plat Amb Paid No benefits
United States
CP Detroit Downtown Riverfront - Plat Amb Award / PB Breakfast in restaurant
CP Los Angeles (LAX Airport) - Spire Paid & Award Lounge access (evening reception inc. beer/wine, morning breakfast items)
CP Seattle Airport - Spire Paid "Upgrade" and welcome amenity only - no f&b
CP Seattle Downtown - lounge permanently closed, full buffet breakfast in restaurant one of the welcome amenity options.
CP Washington Natl Airport - Plat Amb Paid Breakfast in restaurant (don't eat there) 2 beer / wine chits
HI Washington Rosslyn @ Key Bridge - Plat Paid Breakfast in restaurant
Japan
CP Fukuoka - Plat Paid & Award Lounge access & breakfast in restaurant possible
CP Kumamoto - Plat Award Breakfast in restaurant
CP Hiroshima - Plat Paid Lounge access
CP Narita - Plat Paid Lounge access
CP Okayama - Spire Award / PB - 1 free drink, No other benefits
- please read the 1st post.Finland, Europe
CP Helsinki - Spire Paid Breakfast in club J Suite upgrade granted Club access granted Bottle water in room and fruit
China
CP Chengdu Panda Garden - Plat Amb Paid Breakfast in restaurant Club floor upgrade granted Club access granted 2 beer / wine chits
CP Guangzhou City Centre - Spire Paid Lounge access
Hong Kong
CP Causeway Bay - Plat Amb Paid Breakfast in restaurant 2 beer / wine chits for the Club@28 rooftop bar
Canada
CP Toronto Airport - Plat Amb Paid No benefits
United States
CP Detroit Downtown Riverfront - Plat Amb Award / PB Breakfast in restaurant
CP Los Angeles (LAX Airport) - Spire Paid & Award Lounge access (evening reception inc. beer/wine, morning breakfast items)
CP Seattle Airport - Spire Paid "Upgrade" and welcome amenity only - no f&b
CP Seattle Downtown - lounge permanently closed, full buffet breakfast in restaurant one of the welcome amenity options.
CP Washington Natl Airport - Plat Amb Paid Breakfast in restaurant (don't eat there) 2 beer / wine chits
HI Washington Rosslyn @ Key Bridge - Plat Paid Breakfast in restaurant
Japan
CP Fukuoka - Plat Paid & Award Lounge access & breakfast in restaurant possible
CP Kumamoto - Plat Award Breakfast in restaurant
CP Hiroshima - Plat Paid Lounge access
CP Narita - Plat Paid Lounge access
CP Okayama - Spire Award / PB - 1 free drink, No other benefits
Lounge access / Breakfast at Crowne Plaza properties
Apr 23, 2017, 9:44 pm
#47
Join Date: Aug 2010
Location: Tokyo, Japan
Programs: IHG Royal Ambassador
Posts: 824
From my most recent experiences;
Hotel: ANA Crowne Plaza Osaka
Location: Osaka, Japan
IHG status: Spire (RA)
Paid / Award night: Paid
Breakfast in restaurant: Not confirmed
Club Floor: Yes - upgraded to club room
Clun lounge access - Yes
Hotel: ANA Crowne Plaza Fukuoka
Location: Fukuoka, Japan
IHG status: Spire (RA)
Paid / Award night: Paid
Breakfast in restaurant: Yes
Club Floor: Yes - upgraded to club room
Clun lounge access - Yes
Hotel: ANA Crowne Plaza Hiroshima
Location: Hiroshima, Japan
IHG status: Spire (RA)
Paid / Award night: Paid
Breakfast in restaurant: No
Club Floor: Yes - upgraded to club room
Clun lounge access - Yes
Apr 24, 2017, 12:38 am
#48
Join Date: Oct 2016
Programs: Qantas Gold / ROP Gold / RA Spire -IHG/ Diamond Hilton
Posts: 20
Hotel: ANA Crowne Plaza Kobe
Location: Kobe, Japan
IHG status: Spire (RA)
Paid / Award night: Paid
Breakfast in restaurant: No
Club Floor: Yes - No
Clun lounge access - No
Note: Third person charge was waived at check out.
Location: Kobe, Japan
IHG status: Spire (RA)
Paid / Award night: Paid
Breakfast in restaurant: No
Club Floor: Yes - No
Clun lounge access - No
Note: Third person charge was waived at check out.
Apr 24, 2017, 2:10 am
#49
Join Date: Apr 2015
Programs: Wyndham Diamond
Posts: 876
Since the end of this Feb. They grant Club Lounge access to All of Spire members.
From my most recent experiences;
Hotel: ANA Crowne Plaza Osaka
Location: Osaka, Japan
IHG status: Spire (RA)
Paid / Award night: Paid
Breakfast in restaurant: Not confirmed
Club Floor: Yes - upgraded to club room
Clun lounge access - Yes
Hotel: ANA Crowne Plaza Fukuoka
Location: Fukuoka, Japan
IHG status: Spire (RA)
Paid / Award night: Paid
Breakfast in restaurant: Yes
Club Floor: Yes - upgraded to club room
Clun lounge access - Yes
Hotel: ANA Crowne Plaza Hiroshima
Location: Hiroshima, Japan
IHG status: Spire (RA)
Paid / Award night: Paid
Breakfast in restaurant: No
Club Floor: Yes - upgraded to club room
Clun lounge access - Yes
From my most recent experiences;
Hotel: ANA Crowne Plaza Osaka
Location: Osaka, Japan
IHG status: Spire (RA)
Paid / Award night: Paid
Breakfast in restaurant: Not confirmed
Club Floor: Yes - upgraded to club room
Clun lounge access - Yes
Hotel: ANA Crowne Plaza Fukuoka
Location: Fukuoka, Japan
IHG status: Spire (RA)
Paid / Award night: Paid
Breakfast in restaurant: Yes
Club Floor: Yes - upgraded to club room
Clun lounge access - Yes
Hotel: ANA Crowne Plaza Hiroshima
Location: Hiroshima, Japan
IHG status: Spire (RA)
Paid / Award night: Paid
Breakfast in restaurant: No
Club Floor: Yes - upgraded to club room
Clun lounge access - Yes
Apr 24, 2017, 2:31 pm
#50
Join Date: Apr 2006
Location: ASE
Programs: UA 1MM, AA1MM PLTPRO, Hertz PC, National EXC, Hyatt Explorist, Hilton/Marriott Gold, IHG Platinum
Posts: 3,357
Hotel: Crowne Plaza Auckland
Location: Auckland, New Zealand
IHG status: Club
Paid / Award night: Award
Breakfast in restaurant: Yes
Club Floor: Yes - upgraded to club room
Club lounge access - Yes
Not sure why I was upgraded to a club room as a club member, but I'll take it! Club lounge left quite a bit to be desired, still, beggars can't be choosers. As a Club Level guest, you can take breakfast in the restaurant if you wish - definitely recommended here over the continental breakfast in the lounge -- unless you want peace and quiet, as for most of the morning, I was the only one in the lounge!
Location: Auckland, New Zealand
IHG status: Club
Paid / Award night: Award
Breakfast in restaurant: Yes
Club Floor: Yes - upgraded to club room
Club lounge access - Yes
Not sure why I was upgraded to a club room as a club member, but I'll take it! Club lounge left quite a bit to be desired, still, beggars can't be choosers. As a Club Level guest, you can take breakfast in the restaurant if you wish - definitely recommended here over the continental breakfast in the lounge -- unless you want peace and quiet, as for most of the morning, I was the only one in the lounge!
Apr 25, 2017, 5:05 am
#51
Join Date: Jan 2016
Programs: HH Diamond IHG Spire Accor Gold BW Diamond
Posts: 85
Hotel: Crowne Plaza Manama Bahrain
Location: Manama Bahrain
IHG status: Spire
Paid / Award night: Award
Breakfast in restaurant: No
Club Floor: Yes - No
Club lounge access - No
Hotel: Crowne Plaza Yas Island
Location: Abu Dhabi UAE
IHG status: Spire
Paid / Award night: Award
Breakfast in restaurant: No
Club Floor: Yes - Yes
Club lounge access - 220 AED/night
Location: Manama Bahrain
IHG status: Spire
Paid / Award night: Award
Breakfast in restaurant: No
Club Floor: Yes - No
Club lounge access - No
Hotel: Crowne Plaza Yas Island
Location: Abu Dhabi UAE
IHG status: Spire
Paid / Award night: Award
Breakfast in restaurant: No
Club Floor: Yes - Yes
Club lounge access - 220 AED/night
Jun 26, 2017, 7:07 am
#52
Suspended
Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
Hotel: Crowne Plaza Detroit Riverfront (aka Hotel Pontchartrain)
Location: Detroit, USA
IHG status(s): Platinum
Paid / award night: Award
Breakfast in restaurant: Restaurant closed.
Upgrade to club floor: Yes
Club lounge access: Granted
Club lounge services / quality: Management has reduced the service offering in the "concierge lounge" in the last six months. Only non-alcoholic soda pop beverages and coffee are offered. They used to provide a selection of food at breakfast and at night as well as complimentary alcoholic drinks. Platinum status guests receive one coupon for a free alcoholic drink in the bar, which is closed pending renovation and relocated to the top-level 25th floor.
Other comments: Upgrades given, but no late checkout -- not even as an IHG platinum. Management sees the old club lounge, which this property calls the "concierge lounge" becoming a "business lounge" but the computer doesn't work, there's no printer, no copying machine, and no newspaper either in the lounge, the lobby or delivered to the room.
Location: Detroit, USA
IHG status(s): Platinum
Paid / award night: Award
Breakfast in restaurant: Restaurant closed.
Upgrade to club floor: Yes
Club lounge access: Granted
Club lounge services / quality: Management has reduced the service offering in the "concierge lounge" in the last six months. Only non-alcoholic soda pop beverages and coffee are offered. They used to provide a selection of food at breakfast and at night as well as complimentary alcoholic drinks. Platinum status guests receive one coupon for a free alcoholic drink in the bar, which is closed pending renovation and relocated to the top-level 25th floor.
Other comments: Upgrades given, but no late checkout -- not even as an IHG platinum. Management sees the old club lounge, which this property calls the "concierge lounge" becoming a "business lounge" but the computer doesn't work, there's no printer, no copying machine, and no newspaper either in the lounge, the lobby or delivered to the room.
Jun 26, 2017, 9:51 pm
#55
Join Date: Jan 2015
Posts: 181
Bratislava
Hotel: Crowne Plaza Bratislava
Location: Bratislava, Slovakia
IHG status(s): Spire Ambassador
Paid / award night: Award (Pointbreak!)
Breakfast in restaurant: Yes
Upgrade: Yes, club room on top floor.
Club lounge access: Yes
Late March. Booked it before I saw any rumors of club access at CP being a Spire benefit. Got more value out of my Spire status in a four night stay here than I thought I would all year. Lounge breakfast options were sufficient, but the restaurant had a really nice spread. Beer, espresso etc. available all day in the lounge with self serve cocktail bar in the evening.
Location: Bratislava, Slovakia
IHG status(s): Spire Ambassador
Paid / award night: Award (Pointbreak!)
Breakfast in restaurant: Yes
Upgrade: Yes, club room on top floor.
Club lounge access: Yes
Late March. Booked it before I saw any rumors of club access at CP being a Spire benefit. Got more value out of my Spire status in a four night stay here than I thought I would all year. Lounge breakfast options were sufficient, but the restaurant had a really nice spread. Beer, espresso etc. available all day in the lounge with self serve cocktail bar in the evening.
Jun 27, 2017, 2:04 pm
#56
Join Date: Aug 2016
Posts: 44
Hotel: Crowne Plaza London, Kensington
Location: Kensington, London
IHG status: Spire
Paid / Award night: Award (2 rooms booked, 2 people in each)
Breakfast in restaurant: Yes
Club Floor: Yes - one room upgraded to 2 floor suite
Club lounge access - Yes (for both rooms)
Location: Kensington, London
IHG status: Spire
Paid / Award night: Award (2 rooms booked, 2 people in each)
Breakfast in restaurant: Yes
Club Floor: Yes - one room upgraded to 2 floor suite
Club lounge access - Yes (for both rooms)
Jul 1, 2017, 7:07 am
#57
Join Date: Aug 2010
Location: NYC
Posts: 29
CP Copenhagen Towers
Hotel: CP Copenhagen Towers
Location: Denmark
IHG status(s): Platinum
Paid / award night: Award
Breakfast in restaurant: No
Upgrade to club floor: Denied
Club lounge access: Denied (Paid 395DKK for 2 ppl)
Club lounge services / quality: Good (soda, water, coffee/tea, beer all day; wine/liquor+tapas in the evening & breakfast)
Other comments: Was told lounge access only granted to Spire. Had stayed there in 2015 & was given lounge access & upgraded to executive room as Platinum.
Location: Denmark
IHG status(s): Platinum
Paid / award night: Award
Breakfast in restaurant: No
Upgrade to club floor: Denied
Club lounge access: Denied (Paid 395DKK for 2 ppl)
Club lounge services / quality: Good (soda, water, coffee/tea, beer all day; wine/liquor+tapas in the evening & breakfast)
Other comments: Was told lounge access only granted to Spire. Had stayed there in 2015 & was given lounge access & upgraded to executive room as Platinum.
Jul 1, 2017, 7:52 am
#58
Join Date: Aug 2013
Posts: 26
Hotel: Crowne Plaza
Location: Okayama, Japan
IHG status(s): Platinum
Paid / award night: Paid
Upgrade to club floor: N/A
Other comments: Upgraded from cheapest booking to a King on the Executive floors, they don't have a lounge but offered 'afternoon tea' in the Sky Bar from 3-5pm and 'Cocktail time' from 5-7pm, moot for us as we got to the room at 6.55pm. Other goodies included access to the Business centre and meeting room. 600 points or 'a' free drink were offered at check-in. Parking was discounted to 1,200 yen though that may be for all guests. Heavy discount at the (excellent) Japanese restaurant on the top floor but again that may be for all guests. Very central and connected by covered walkway to the main station and the shinkansen. Pleasant stay.
Location: Okayama, Japan
IHG status(s): Platinum
Paid / award night: Paid
Upgrade to club floor: N/A
Other comments: Upgraded from cheapest booking to a King on the Executive floors, they don't have a lounge but offered 'afternoon tea' in the Sky Bar from 3-5pm and 'Cocktail time' from 5-7pm, moot for us as we got to the room at 6.55pm. Other goodies included access to the Business centre and meeting room. 600 points or 'a' free drink were offered at check-in. Parking was discounted to 1,200 yen though that may be for all guests. Heavy discount at the (excellent) Japanese restaurant on the top floor but again that may be for all guests. Very central and connected by covered walkway to the main station and the shinkansen. Pleasant stay.
Jul 1, 2017, 9:18 am
#59
Join Date: Oct 2005
Location: FRA
Programs: LH SEN**, IHG Diamond Ambassador
Posts: 669
Hotel: Crowne Plaza Geneva
Location: Geneva Airport
IHG status: Spire Ambassador
Paid / Award night: Paid
Breakfast in restaurant: No (paid 35 CHF for one of the most miserable breakfast I had in the last 10 years
Club Floor: No (no upgrade at all)
Club lounge access - No
Was asked for my Spire amenity at check-in, requested the 600 welcome points, which a week after my stay have not arrived yet.
Location: Geneva Airport
IHG status: Spire Ambassador
Paid / Award night: Paid
Breakfast in restaurant: No (paid 35 CHF for one of the most miserable breakfast I had in the last 10 years
Club Floor: No (no upgrade at all)
Club lounge access - No
Was asked for my Spire amenity at check-in, requested the 600 welcome points, which a week after my stay have not arrived yet.
Jul 1, 2017, 11:10 am
#60
Join Date: Jun 2008
Location: Newcastle, UK
Programs: IHG Rewards Club Spire Elite, Hilton HHonors Diamond
Posts: 221
Hotel: Crowne Plaza Geneva
Location: Geneva Airport, Switzerland
IHG status: Spire
Paid / Award night: Award (for 5 nights)
Breakfast in restaurant: N/A
Club Floor: Yes - 2 category upgrade to King Club room on top floor
Club lounge access: Yes
Other comments: Hard to believe that this is the same hotel that Viennafly stayed at but my understanding from a previous recent stay is that if no Club level upgrade is available for Spire you can now choose Club lounge access in lieu of welcome points or drink. However on this occasion we were upgraded anyway so enjoyed the wonderful lounge and its excellent offerings including a very good continental breakfast and evening tapas and drinks. Even during the day there are hot and cold drinks and pastries available. We also received 600 welcome points the day after check-in.
Location: Geneva Airport, Switzerland
IHG status: Spire
Paid / Award night: Award (for 5 nights)
Breakfast in restaurant: N/A
Club Floor: Yes - 2 category upgrade to King Club room on top floor
Club lounge access: Yes
Other comments: Hard to believe that this is the same hotel that Viennafly stayed at but my understanding from a previous recent stay is that if no Club level upgrade is available for Spire you can now choose Club lounge access in lieu of welcome points or drink. However on this occasion we were upgraded anyway so enjoyed the wonderful lounge and its excellent offerings including a very good continental breakfast and evening tapas and drinks. Even during the day there are hot and cold drinks and pastries available. We also received 600 welcome points the day after check-in.