Aug 3, 2015, 3:17 am
Last edit by: Points Scrounger
Time for a Crowne Plaza (& upscale HI) F&B benefit thread 
- please read the 1st post.
Finland, Europe
CP Helsinki - Spire Paid Breakfast in club J Suite upgrade granted Club access granted Bottle water in room and fruit
China
CP Chengdu Panda Garden - Plat Amb Paid Breakfast in restaurant Club floor upgrade granted Club access granted 2 beer / wine chits
CP Guangzhou City Centre - Spire Paid Lounge access
Hong Kong
CP Causeway Bay - Plat Amb Paid Breakfast in restaurant 2 beer / wine chits for the Club@28 rooftop bar
Canada
CP Toronto Airport - Plat Amb Paid No benefits
United States
CP Detroit Downtown Riverfront - Plat Amb Award / PB Breakfast in restaurant
CP Los Angeles (LAX Airport) - Spire Paid & Award Lounge access (evening reception inc. beer/wine, morning breakfast items)
CP Seattle Airport - Spire Paid "Upgrade" and welcome amenity only - no f&b
CP Seattle Downtown - lounge permanently closed, full buffet breakfast in restaurant one of the welcome amenity options.
CP Washington Natl Airport - Plat Amb Paid Breakfast in restaurant (don't eat there) 2 beer / wine chits
HI Washington Rosslyn @ Key Bridge - Plat Paid Breakfast in restaurant
Japan
CP Fukuoka - Plat Paid & Award Lounge access & breakfast in restaurant possible
CP Kumamoto - Plat Award Breakfast in restaurant
CP Hiroshima - Plat Paid Lounge access
CP Narita - Plat Paid Lounge access
CP Okayama - Spire Award / PB - 1 free drink, No other benefits
- please read the 1st post.Finland, Europe
CP Helsinki - Spire Paid Breakfast in club J Suite upgrade granted Club access granted Bottle water in room and fruit
China
CP Chengdu Panda Garden - Plat Amb Paid Breakfast in restaurant Club floor upgrade granted Club access granted 2 beer / wine chits
CP Guangzhou City Centre - Spire Paid Lounge access
Hong Kong
CP Causeway Bay - Plat Amb Paid Breakfast in restaurant 2 beer / wine chits for the Club@28 rooftop bar
Canada
CP Toronto Airport - Plat Amb Paid No benefits
United States
CP Detroit Downtown Riverfront - Plat Amb Award / PB Breakfast in restaurant
CP Los Angeles (LAX Airport) - Spire Paid & Award Lounge access (evening reception inc. beer/wine, morning breakfast items)
CP Seattle Airport - Spire Paid "Upgrade" and welcome amenity only - no f&b
CP Seattle Downtown - lounge permanently closed, full buffet breakfast in restaurant one of the welcome amenity options.
CP Washington Natl Airport - Plat Amb Paid Breakfast in restaurant (don't eat there) 2 beer / wine chits
HI Washington Rosslyn @ Key Bridge - Plat Paid Breakfast in restaurant
Japan
CP Fukuoka - Plat Paid & Award Lounge access & breakfast in restaurant possible
CP Kumamoto - Plat Award Breakfast in restaurant
CP Hiroshima - Plat Paid Lounge access
CP Narita - Plat Paid Lounge access
CP Okayama - Spire Award / PB - 1 free drink, No other benefits
Lounge access / Breakfast at Crowne Plaza properties
Jul 9, 2016, 1:07 pm
#31
Join Date: Jul 2016
Programs: Miles & Smiles, IHG Rewards Club
Posts: 8
Holiday Inn Taipei
Hotel: Holiday Inn Taipei
Location: Taipei, Taiwan
IHG status(s): Spire
Paid / award night: Paid
Breakfast in restaurant: -
Club floor: Got a club suite
Club lounge access: Free breakfast and evening buffet, free drinks in club lounge
Other comments: Free upgrade to club suite, living room with office space, two bed rooms, two bath rooms,
four free water bottles.
On welcome I received 5-6 gifts, like a box of FTOP black tea, instant noodles, different sweets and snacks.
This hotel is not in downtown, nor is it near the airport, so you need a driver or a taxi to get around.
Location: Taipei, Taiwan
IHG status(s): Spire
Paid / award night: Paid
Breakfast in restaurant: -
Club floor: Got a club suite
Club lounge access: Free breakfast and evening buffet, free drinks in club lounge
Other comments: Free upgrade to club suite, living room with office space, two bed rooms, two bath rooms,
four free water bottles.
On welcome I received 5-6 gifts, like a box of FTOP black tea, instant noodles, different sweets and snacks.
This hotel is not in downtown, nor is it near the airport, so you need a driver or a taxi to get around.
Jul 10, 2016, 1:25 am
#33
Join Date: Sep 2009
Posts: 103
CP - Newcastle
Hotel: Crowne Plaza Stephenson Quarter
Location: Newcastle
IHG status(s): Spire
Paid / award night: Paid - standard room
Breakfast in restaurant: (list only if offered) Offered for £9.00
Upgrade to club floor: I've always been upgraded to club floor - I would imagine that it's subject to availability.
Club lounge access: Granted - see above
Club lounge services / quality: Coffee and soft drinks during the day. Alcohol and canapes available during evening hours. The hours used to be 17:00 to 21:00 (I was surprised) but they've been rationalised to 17:30 to 19:30 ( to bring the lounge in line with others, but maybe because 4 hours of free alcohol is not a good business model on Tyneside )
Other comments: New hotel, convenient for railway station and town centre.
Location: Newcastle
IHG status(s): Spire
Paid / award night: Paid - standard room
Breakfast in restaurant: (list only if offered) Offered for £9.00
Upgrade to club floor: I've always been upgraded to club floor - I would imagine that it's subject to availability.
Club lounge access: Granted - see above
Club lounge services / quality: Coffee and soft drinks during the day. Alcohol and canapes available during evening hours. The hours used to be 17:00 to 21:00 (I was surprised) but they've been rationalised to 17:30 to 19:30 ( to bring the lounge in line with others, but maybe because 4 hours of free alcohol is not a good business model on Tyneside )
Other comments: New hotel, convenient for railway station and town centre.
Jul 10, 2016, 4:24 pm
#34
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Earth. Residency:HKG formerly:YYZ
Programs: CX, DL, Nexus/GE, APEC
Posts: 10,689
On checking in at C.P. Changi received usual welcome letter with usual Platinum benefits only this time this was included.
"Receive upgrade to Club room and full Club benefits when you book a premier room."
Stayed on points but paid for Club access. Will be back on paid stay in Premier room next week so hopefully will be upgraded as per letter.
"Receive upgrade to Club room and full Club benefits when you book a premier room."
Stayed on points but paid for Club access. Will be back on paid stay in Premier room next week so hopefully will be upgraded as per letter.
Had a few early check-in's when room was available so I was able to wash up, grab sit down breakfast before heading to CBD.
Jul 11, 2016, 2:37 pm
#35
Join Date: Sep 2012
Location: NW London and NW Sydney
Programs: BA Diamond, Hilton Bronze, A3 Diamond, IHG *G
Posts: 6,344
Hotels: CP Gatwick Airport (UK), CP Canberra (Australia), CP Auckland (NZ)
IHG status(s): Spire
Paid / award night: all award stays
Breakfast in restaurant: No
Upgrade to club floor: Yes
Club lounge access: No
Other comments: Check-in @1100 and check-out @1500 granted at CP Auckland (not requested in advance)
IHG status(s): Spire
Paid / award night: all award stays
Breakfast in restaurant: No
Upgrade to club floor: Yes
Club lounge access: No
Other comments: Check-in @1100 and check-out @1500 granted at CP Auckland (not requested in advance)
Oct 10, 2016, 12:49 am
#37
Join Date: Nov 2013
Location: HEL
Programs: AY, SK, TK
Posts: 7,602
Crowne Plaza, Helsinki, Finland
Hotel: Crowne Plaza Helsinki, Finland
Location: Helsinki, Finland
IHG status(s): Spire
Paid / award night: Paid
Breakfast in restaurant: not asked (usually they comp this if they comp Club)
Club floor: Got a junior suite, upgraded from standard
Club lounge access: Yes
Other comments: always get this treatment here
Location: Helsinki, Finland
IHG status(s): Spire
Paid / award night: Paid
Breakfast in restaurant: not asked (usually they comp this if they comp Club)
Club floor: Got a junior suite, upgraded from standard
Club lounge access: Yes
Other comments: always get this treatment here
Oct 24, 2016, 9:52 am
#38
Join Date: Dec 2010
Location: Lincoln, UK
Programs: BAEC Gold, IHG Spire Ambassador, Hilton Diamond, Starbucks Gold
Posts: 1,267
Hotel: Crowne Plaza
Location, Gatwick Airport, UK
IHG status: Spire Ambassador
Paid / Award night: Paid
Breakfast in restaurant: No
Club Floor: Yes - upgraded to club room
Clun lounge access - No
Other comments: Even free is too expensive for this lounge. 2 drinks per person!
Location, Gatwick Airport, UK
IHG status: Spire Ambassador
Paid / Award night: Paid
Breakfast in restaurant: No
Club Floor: Yes - upgraded to club room
Clun lounge access - No
Other comments: Even free is too expensive for this lounge. 2 drinks per person!
Oct 24, 2016, 9:53 am
#39
Join Date: Dec 2010
Location: Lincoln, UK
Programs: BAEC Gold, IHG Spire Ambassador, Hilton Diamond, Starbucks Gold
Posts: 1,267
Hotel: Crowne Plaza
Location, Heathrow airport, UK
IHG status: Spire Ambassador
Paid / Award night: Paid
Breakfast in restaurant: Yes
Club Floor: No room upgrade
Club lounge access - No
Other comments: Lounge access available at a reduced cost
Location, Heathrow airport, UK
IHG status: Spire Ambassador
Paid / Award night: Paid
Breakfast in restaurant: Yes
Club Floor: No room upgrade
Club lounge access - No
Other comments: Lounge access available at a reduced cost
Oct 24, 2016, 10:09 am
#40
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,934
Hotel: Crowne Plaza
Location, Anchorage, Alaska
IHG status: Platinum
Paid / Award night: Award
Breakfast in restaurant: Yes
Club Floor: Bookable as award (no extra points needed) so I booked it
Club lounge access - Yes
Other comments: Breakfast in lounge is minimal so hotel gives breakfast in restaurant (at least to Plat & above)
Location, Anchorage, Alaska
IHG status: Platinum
Paid / Award night: Award
Breakfast in restaurant: Yes
Club Floor: Bookable as award (no extra points needed) so I booked it
Club lounge access - Yes
Other comments: Breakfast in lounge is minimal so hotel gives breakfast in restaurant (at least to Plat & above)
Oct 25, 2016, 3:17 pm
#42
Join Date: May 2003
Location: Bangkok, Thailand. No longer Palm Coast, FL though still exiled, again, from the Bay Area.
Programs: Only the good ones
Posts: 5,153
CP Century Park
Shanghai, China
Spire/RA
Lounge access+ UPG to a nice Jr Suite from lowest category
Paid stay
Breakfast in the lounge-decent enough
Evening F&B in the lounge was excellent, enough to eat that if you didn't feel like going out you wouldn't need to.
CP Nanjing Suites and Hotel
Nanjing
Spire/RA
No lounge access offered but UPG to a suite. Breakfast was included in my rate.
Shanghai, China
Spire/RA
Lounge access+ UPG to a nice Jr Suite from lowest category
Paid stay
Breakfast in the lounge-decent enough
Evening F&B in the lounge was excellent, enough to eat that if you didn't feel like going out you wouldn't need to.
CP Nanjing Suites and Hotel
Nanjing
Spire/RA
No lounge access offered but UPG to a suite. Breakfast was included in my rate.
Last edited by rbAA; Oct 25, 2016 at 3:37 pm
Apr 23, 2017, 1:56 am
#43
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,334
CP Bangkok Lumpini
Platinum
stayed many times at this property and they change policy frequently
last year they promised Lounge Access if I pay for deluxe (significant higher Price than standard): now they rejected, no Lounge Access, nothing. claimed that was never their policy
after I complained, I got one drink voucher as only benefit for Platinum
the management is on the Level of the thousands of tuk tuk drivers, tour guides and touts in Bangkok ripping off guests by making them pay the higher room rates and then default on their promises
Platinum
stayed many times at this property and they change policy frequently
last year they promised Lounge Access if I pay for deluxe (significant higher Price than standard): now they rejected, no Lounge Access, nothing. claimed that was never their policy
after I complained, I got one drink voucher as only benefit for Platinum
the management is on the Level of the thousands of tuk tuk drivers, tour guides and touts in Bangkok ripping off guests by making them pay the higher room rates and then default on their promises
Apr 23, 2017, 1:33 pm
#44
In memoriam
Join Date: Jan 2009
Location: MAN
Programs: Marriott Lifetime Titanium, IHG Spire, UA Silver, Dennis The Menace Fan Club
Posts: 1,457
UK, all paid stays
CP Birmingham City Centre - Club access if upgraded to club room
CP Newcastle - Club access if upgraded to club room
CP London City - Club access if upgraded to club room
I've always received the upgrade...
Greece - paid
CP Athens - Club room upgrade but no lounge access
Netherlands - points stay
CP Amsterdam - corner room upgrade, no lounge access
CP Birmingham City Centre - Club access if upgraded to club room
CP Newcastle - Club access if upgraded to club room
CP London City - Club access if upgraded to club room
I've always received the upgrade...
Greece - paid
CP Athens - Club room upgrade but no lounge access
Netherlands - points stay
CP Amsterdam - corner room upgrade, no lounge access
Apr 23, 2017, 6:52 pm
#45
Join Date: Apr 2015
Programs: Wyndham Diamond
Posts: 876
Hotel: ANA Crowne Plaza Osaka
Location: Osaka, Japan
IHG status: Spire
Paid / Award night: Paid
Breakfast in restaurant: No
Club Floor: Yes - upgraded to club room
Clun lounge access - No
Other comments: A little pricey for a cheapskate like me, but I loved it
Location: Osaka, Japan
IHG status: Spire
Paid / Award night: Paid
Breakfast in restaurant: No
Club Floor: Yes - upgraded to club room
Clun lounge access - No
Other comments: A little pricey for a cheapskate like me, but I loved it