Aug 3, 2015, 3:17 am
Last edit by: Points Scrounger
Time for a Crowne Plaza (& upscale HI) F&B benefit thread 
- please read the 1st post.
Finland, Europe
CP Helsinki - Spire Paid Breakfast in club J Suite upgrade granted Club access granted Bottle water in room and fruit
China
CP Chengdu Panda Garden - Plat Amb Paid Breakfast in restaurant Club floor upgrade granted Club access granted 2 beer / wine chits
CP Guangzhou City Centre - Spire Paid Lounge access
Hong Kong
CP Causeway Bay - Plat Amb Paid Breakfast in restaurant 2 beer / wine chits for the Club@28 rooftop bar
Canada
CP Toronto Airport - Plat Amb Paid No benefits
United States
CP Detroit Downtown Riverfront - Plat Amb Award / PB Breakfast in restaurant
CP Los Angeles (LAX Airport) - Spire Paid & Award Lounge access (evening reception inc. beer/wine, morning breakfast items)
CP Seattle Airport - Spire Paid "Upgrade" and welcome amenity only - no f&b
CP Seattle Downtown - lounge permanently closed, full buffet breakfast in restaurant one of the welcome amenity options.
CP Washington Natl Airport - Plat Amb Paid Breakfast in restaurant (don't eat there) 2 beer / wine chits
HI Washington Rosslyn @ Key Bridge - Plat Paid Breakfast in restaurant
Japan
CP Fukuoka - Plat Paid & Award Lounge access & breakfast in restaurant possible
CP Kumamoto - Plat Award Breakfast in restaurant
CP Hiroshima - Plat Paid Lounge access
CP Narita - Plat Paid Lounge access
CP Okayama - Spire Award / PB - 1 free drink, No other benefits
- please read the 1st post.Finland, Europe
CP Helsinki - Spire Paid Breakfast in club J Suite upgrade granted Club access granted Bottle water in room and fruit
China
CP Chengdu Panda Garden - Plat Amb Paid Breakfast in restaurant Club floor upgrade granted Club access granted 2 beer / wine chits
CP Guangzhou City Centre - Spire Paid Lounge access
Hong Kong
CP Causeway Bay - Plat Amb Paid Breakfast in restaurant 2 beer / wine chits for the Club@28 rooftop bar
Canada
CP Toronto Airport - Plat Amb Paid No benefits
United States
CP Detroit Downtown Riverfront - Plat Amb Award / PB Breakfast in restaurant
CP Los Angeles (LAX Airport) - Spire Paid & Award Lounge access (evening reception inc. beer/wine, morning breakfast items)
CP Seattle Airport - Spire Paid "Upgrade" and welcome amenity only - no f&b
CP Seattle Downtown - lounge permanently closed, full buffet breakfast in restaurant one of the welcome amenity options.
CP Washington Natl Airport - Plat Amb Paid Breakfast in restaurant (don't eat there) 2 beer / wine chits
HI Washington Rosslyn @ Key Bridge - Plat Paid Breakfast in restaurant
Japan
CP Fukuoka - Plat Paid & Award Lounge access & breakfast in restaurant possible
CP Kumamoto - Plat Award Breakfast in restaurant
CP Hiroshima - Plat Paid Lounge access
CP Narita - Plat Paid Lounge access
CP Okayama - Spire Award / PB - 1 free drink, No other benefits
Lounge access / Breakfast at Crowne Plaza properties
Jul 4, 2018, 5:25 am
#122
Join Date: Jul 2018
Programs: Aadvantage platinum; IHG Spire
Posts: 546
Good acknowledgement of status, we were able to check in early (around midday).
Jul 4, 2018, 5:27 am
#123
Join Date: Jul 2018
Programs: Aadvantage platinum; IHG Spire
Posts: 546
Hotel: CP Heathrow Airport
Location: London UK
IHG status(s): Spire
Paid / award night: Paid
Breakfast in restaurant: yes, or lounge
Upgrade to club floor: Granted
Club lounge access: Granted as a perk option
Club lounge services / quality: evening drinks and nibbles, breakfast. Timings are staggered in the evening - 6pm for beer, wine and cold nibbles. 7pm for spirits and hot nibbles.
Other comments: Was given the choice of points or lounge access as the amenity, however received both.
(July 2018)
Location: London UK
IHG status(s): Spire
Paid / award night: Paid
Breakfast in restaurant: yes, or lounge
Upgrade to club floor: Granted
Club lounge access: Granted as a perk option
Club lounge services / quality: evening drinks and nibbles, breakfast. Timings are staggered in the evening - 6pm for beer, wine and cold nibbles. 7pm for spirits and hot nibbles.
Other comments: Was given the choice of points or lounge access as the amenity, however received both.
(July 2018)
Jul 4, 2018, 11:20 am
#125
Join Date: Dec 2017
Posts: 1,107
It was good, room was standard fare. Breakfast was good and included made to order options such as eggs ben as well as buffet. There is a shortcut through the bar to Resorts World and the NEC if needed - made it a two minute walk to RW and 5 mins to the entrance of the arena. Bit further to the exhibition centre, but I think it took us 10 minutes to get to the station there.
Good acknowledgement of status, we were able to check in early (around midday).
Good acknowledgement of status, we were able to check in early (around midday).
Thanks for that! Especially on the arena access, as that’s the reason for the stay. Bout time to Up the Irons. \m/
Jul 24, 2018, 1:31 am
#126
Join Date: Jun 2009
Posts: 1,295
Thanks for the information. Was not aware that Club lounge access is an option besides the points or drink voucher. At checkin (which was after midnight) I was only asked which benefit I wanted without naming the options. Hopefully, I will have a better stay next time.
Aug 27, 2018, 10:30 am
#127
Join Date: Jan 2018
Programs: BAEC, IHG Plat
Posts: 16
Hotel: CP Stratford Upon Avon
Location: UK
IHG status(s): Platinum
Paid / award night: Paid/reward mix
Breakfast in restaurant: no - ££
Upgrade to club floor: ?? Told I am ‘upgraded floor’ but don’t know what the difference is to standard. View is of the roof of the building next door.
Club lounge access: no. Told only available if paid for club room/suite.
Club lounge services / quality: n/a
Other comments: The TV isn’t working - I have informed reception but no-one has come to fix it yet.
Location: UK
IHG status(s): Platinum
Paid / award night: Paid/reward mix
Breakfast in restaurant: no - ££
Upgrade to club floor: ?? Told I am ‘upgraded floor’ but don’t know what the difference is to standard. View is of the roof of the building next door.
Club lounge access: no. Told only available if paid for club room/suite.
Club lounge services / quality: n/a
Other comments: The TV isn’t working - I have informed reception but no-one has come to fix it yet.
Aug 27, 2018, 11:21 pm
#128
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,332
Hotel: CP Stratford Upon Avon
Location: UK
IHG status(s): Platinum
Paid / award night: Paid/reward mix
Breakfast in restaurant: no - ££
Upgrade to club floor: ?? Told I am ‘upgraded floor’ but don’t know what the difference is to standard. View is of the roof of the building next door.
Club lounge access: no. Told only available if paid for club room/suite.
Club lounge services / quality: n/a
Other comments: The TV isn’t working - I have informed reception but no-one has come to fix it yet.
Location: UK
IHG status(s): Platinum
Paid / award night: Paid/reward mix
Breakfast in restaurant: no - ££
Upgrade to club floor: ?? Told I am ‘upgraded floor’ but don’t know what the difference is to standard. View is of the roof of the building next door.
Club lounge access: no. Told only available if paid for club room/suite.
Club lounge services / quality: n/a
Other comments: The TV isn’t working - I have informed reception but no-one has come to fix it yet.
Aug 28, 2018, 4:35 am
#130
FlyerTalk Evangelist
Join Date: Dec 2003
Location: MAN and LON
Programs: Mucci, BAEC LT Gold, HH Dia, MR LT Plat, IHG Diamond Amb, Amex Plat
Posts: 13,773
Hotel: CP Stratford Upon Avon
Location: UK
IHG status(s): Platinum
Paid / award night: Paid/reward mix
Breakfast in restaurant: no - ££
Upgrade to club floor: ?? Told I am ‘upgraded floor’ but don’t know what the difference is to standard. View is of the roof of the building next door.
Club lounge access: no. Told only available if paid for club room/suite.
Club lounge services / quality: n/a
Other comments: The TV isn’t working - I have informed reception but no-one has come to fix it yet.
Location: UK
IHG status(s): Platinum
Paid / award night: Paid/reward mix
Breakfast in restaurant: no - ££
Upgrade to club floor: ?? Told I am ‘upgraded floor’ but don’t know what the difference is to standard. View is of the roof of the building next door.
Club lounge access: no. Told only available if paid for club room/suite.
Club lounge services / quality: n/a
Other comments: The TV isn’t working - I have informed reception but no-one has come to fix it yet.
My first stay here was a reward stay and I was given lounge access and a club room.
My second stay was paid and I was given a club room upgrade but no lounge access, I made a fuss about this and they relented but it does seem that you cannot count on lounge access, the lounge is pretty large too, with a good offering and is rarely full.
Obviously Platinums tend not to get the lounge option anyway at those properties with a lounge, which is I think reasonable.
Upgraded rooms have sky TV, bathrobes and Bee Kind toiletries.
All the rooms are pretty similar in size and layout however only 2 sides of the hotel have any view. I have had on both stays a top floor room overlooking the river but also much of the roof of the restaurant etc below and the other part of the building.
Sep 1, 2018, 8:51 am
#131
Join Date: Sep 2018
Programs: IHG Spire
Posts: 4
Spire Benefits Crowns Plaza Causeway Bay
Confirmed Spire benefits via email prior to stay...
As a Spire elite member, you are eligible to enjoy the below Crowne Privileges from our hotel:
- Complimentary buffet breakfast for two guests at Kudos located on 1st floor from 6:30am to 10:30am
- Complimentary selected drinks and snacks at the rooftop poolside bar & lounge Club @28
- Dining discounts at Kudos and Club @28
- 24-hour in-room broadband and wireless internet access
- Complimentary outgoing local calls and local facsimiles
- Complimentary AT&T and toll free calls
- 15% discount on laundry, pressing and dry cleaning services (excluding express service)
* The above privileges cannot be used in conjunction with other offers
As a Spire elite member, you are eligible to enjoy the below Crowne Privileges from our hotel:
- Complimentary buffet breakfast for two guests at Kudos located on 1st floor from 6:30am to 10:30am
- Complimentary selected drinks and snacks at the rooftop poolside bar & lounge Club @28
- Dining discounts at Kudos and Club @28
- 24-hour in-room broadband and wireless internet access
- Complimentary outgoing local calls and local facsimiles
- Complimentary AT&T and toll free calls
- 15% discount on laundry, pressing and dry cleaning services (excluding express service)
* The above privileges cannot be used in conjunction with other offers
Sep 1, 2018, 11:02 am
#133
FlyerTalk Evangelist
Join Date: Aug 2001
Location: RSW
Programs: Delta - Silver; UA - Silver; HHonors - Diamond; IHG - Spire Ambassador; Marriott Bonvoy - Titanium
Posts: 14,185
Hotel: CP Seattle Downtown
Location: Seattle, USA
IHG status(s): Spire
Paid / award night: Award
Breakfast in restaurant: one of the welcome amenity options
Club lounge access: NA
Club lounge services / quality: NA
Other comments: apparently, the lounge closed some time ago. I chose the full buffet breakfast as my elite option, though regretted it as I found the quality and service rather poor. The 600 points that I had waived in favor of breakfast appeared anyway a bit later on its own.
(August 2018)
Location: Seattle, USA
IHG status(s): Spire
Paid / award night: Award
Breakfast in restaurant: one of the welcome amenity options
Club lounge access: NA
Club lounge services / quality: NA
Other comments: apparently, the lounge closed some time ago. I chose the full buffet breakfast as my elite option, though regretted it as I found the quality and service rather poor. The 600 points that I had waived in favor of breakfast appeared anyway a bit later on its own.
(August 2018)
Sep 1, 2018, 11:35 am
#134
Join Date: Sep 2011
Location: Milan
Programs: QR Plat, HH Diamond
Posts: 420
CP Helsinki gave me a Jr Suite after booking cheapest room rate
you also get Club access + breakfast in dining room or Club
despite the good treatment, I might stay elsewhere next trip as the CP is just old and tired, feels cheap, particularly the Club Lounge offerings and common areas
you also get Club access + breakfast in dining room or Club
despite the good treatment, I might stay elsewhere next trip as the CP is just old and tired, feels cheap, particularly the Club Lounge offerings and common areas
Sep 1, 2018, 12:12 pm
#135
Join Date: Sep 2018
Programs: IHG Spire
Posts: 4