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Old Aug 3, 2015, 3:17 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Points Scrounger
Time for a Crowne Plaza (& upscale HI) F&B benefit thread - please read the 1st post.


Finland, Europe
CP Helsinki - Spire Paid Breakfast in club J Suite upgrade granted Club access granted Bottle water in room and fruit

China
CP Chengdu Panda Garden - Plat Amb Paid Breakfast in restaurant Club floor upgrade granted Club access granted 2 beer / wine chits
CP Guangzhou City Centre - Spire Paid Lounge access

Hong Kong
CP Causeway Bay - Plat Amb Paid Breakfast in restaurant 2 beer / wine chits for the Club@28 rooftop bar

Canada
CP Toronto Airport - Plat Amb Paid No benefits

United States
CP Detroit Downtown Riverfront - Plat Amb Award / PB Breakfast in restaurant
CP Los Angeles (LAX Airport) - Spire Paid & Award Lounge access (evening reception inc. beer/wine, morning breakfast items)
CP Seattle Airport - Spire Paid "Upgrade" and welcome amenity only - no f&b
CP Seattle Downtown - lounge permanently closed, full buffet breakfast in restaurant one of the welcome amenity options.
CP Washington Natl Airport - Plat Amb Paid Breakfast in restaurant (don't eat there) 2 beer / wine chits
HI Washington Rosslyn @ Key Bridge - Plat Paid
Breakfast in restaurant

Japan
CP Fukuoka - Plat Paid & Award Lounge access & breakfast in restaurant possible
CP Kumamoto - Plat Award Breakfast in restaurant
CP Hiroshima - Plat Paid Lounge access
CP Narita - Plat
Paid Lounge access
CP Okayama - Spire Award / PB - 1 free drink, No other benefits
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Lounge access / Breakfast at Crowne Plaza properties

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Old Apr 1, 2018, 1:04 pm
  #91  
 
Join Date: May 2010
Posts: 202
a pleasant surprise that CP Geneva gives lounge access to Spire members and a room upgrade

fabulous value IMO as you get Happy Hour drinks + snacks and a continental breakfast

Nestle coffee maker in room and fabulous sauna on floor 7
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Old May 6, 2018, 8:50 pm
  #92  
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CP Monterrey Centro gave lounge access to me and two others who were staying in my room and a separate room. I'm IHG Platinum. The lounge had breakfast from 6-10, a noon tea service and evening appetizers and drinks. It was very pleasant actually.
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Old May 18, 2018, 11:19 am
  #93  
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Crowne Plaza in Plymouth, England, has a club lounge that is open on Friday and the weekends. Open bar including two beers; two reds, a rose, and a white; Pepsi, Diet Pepsi and some other non-alcoholic drinks. The only snacks were a dessert plus nuts and cookies. Breakfast served at the weekend in both the restaurant and the lounge. Breakfast doesn't start until 7 a.m., which kind of sucks.

As an IHG platinum, I was given access after I was upgraded to the an executive room on club lounge floor.
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Old May 19, 2018, 12:30 am
  #94  
 
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Originally Posted by hockeyinsider
Crowne Plaza in Plymouth, England, has a club lounge that is open on Friday and the weekends. Open bar including two beers; two reds, a rose, and a white; Pepsi, Diet Pepsi and some other non-alcoholic drinks. The only snacks were a dessert plus nuts and cookies. Breakfast served at the weekend in both the restaurant and the lounge. Breakfast doesn't start until 7 a.m., which kind of sucks.

As an IHG platinum, I was given access after I was upgraded to the an executive room on club lounge floor.
at least you were upgraded and given Lounge access, which is nowadays happening very seldom, even the lounge offering sucks
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Old May 19, 2018, 1:49 am
  #95  
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Originally Posted by BinSabai
at least you were upgraded and given Lounge access, which is nowadays happening very seldom, even the lounge offering sucks
I would be a little disappointed that there was no evening food as advertised, but the wide-open bar of soda pop, wine and beer made up for it. The weekend breakfast, albeit cold and continental, is just fine if you don't want the restaurant.

But yes, I agree about the lack of access. It's one reason why I no longer stay at IHG. I used to do about 25-30 nights per year. Now, I do 2-3 nights per year, maximum. I have no use for Holiday Inn properties, Crowne Plaza is like Sheraton in that it is too inconsistent, and Intercontinental is overrated. Plus, the IHG program is useless.
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Old May 19, 2018, 3:19 pm
  #96  
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Originally Posted by hockeyinsider
I would be a little disappointed that there was no evening food as advertised, but the wide-open bar of soda pop, wine and beer made up for it. The weekend breakfast, albeit cold and continental, is just fine if you don't want the restaurant.

But yes, I agree about the lack of access. It's one reason why I no longer stay at IHG. I used to do about 25-30 nights per year. Now, I do 2-3 nights per year, maximum. I have no use for Holiday Inn properties, Crowne Plaza is like Sheraton in that it is too inconsistent, and Intercontinental is overrated. Plus, the IHG program is useless.
Have to say most of the UK CP's I use these days are run by Valor and lounge access and upgrades are pretty good and consistent as are the lounge offerings.
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Old May 21, 2018, 1:58 am
  #97  
 
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Originally Posted by hockeyinsider
But yes, I agree about the lack of access. It's one reason why I no longer stay at IHG. I used to do about 25-30 nights per year. Now, I do 2-3 nights per year, maximum. I have no use for Holiday Inn properties, Crowne Plaza is like Sheraton in that it is too inconsistent, and Intercontinental is overrated. Plus, the IHG program is useless.
fully agreed!
I have to force myself this year to spend at least one night in a IHG hotel so that my >1 million points do not expire...
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Old May 21, 2018, 9:31 pm
  #98  
 
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Anyone stayed at CP Vientiane as IHG Platinum? Do they offer complimentary Club access?

What about CP properties in India, any experience?
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Old May 29, 2018, 7:40 am
  #99  
 
Join Date: Aug 2016
Posts: 44
Hotel: Manchester City Centre Crowne Plaza
Location: Manchester
IHG status(s): Spire
Paid / award night: Award
Breakfast in restaurant: n/a
Upgrade to club floor: Granted
Club lounge access: Granted
Club lounge services / quality: Wine was pleasant, plate of canapes offered were a bit on the small side. Continental breakfast in the lounge was pretty decent.
Other comments: Upgraded on check-in to club room on the 8th floor - rooms & corridor appear to have been recently renovated - modern furnishings & decent TV. Would be happy to stay again.
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Old May 30, 2018, 1:41 am
  #100  
 
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great to get upgraded and lounge access on a award. I never got anything when staying on an award!
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Old May 30, 2018, 1:33 pm
  #101  
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Originally Posted by BinSabai
great to get upgraded and lounge access on a award. I never got anything when staying on an award!
The CP Manchester is pretty consistent about doing that as are the CP's in The City, Chester, Stratford upon Avon, Solihull, Liverpool, Reading, Ealing etc.
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Old Jun 1, 2018, 11:15 pm
  #102  
 
Join Date: Sep 2011
Location: Milan
Programs: QR Plat, HH Diamond
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in Europe recently I have had wildly different experiences with various CP properties on both ends of the continuum

the CP in Barcelona is awesome, they serve champagne in the club lounge and offer quite decent food, the CP in Geneva also has a club lounge that is a great value. The CP in Bratislava gets honourable mention.

The CP in Zurich is simply not a nice hotel and elites get almost zero recgnition but there is little competition in the hotel business there.

The CP Milan offers better rooms than Zurich but you will also get NOTHING as Spire or RA, this is a property that I will avoid 100% in future. CP in Venice, more of the same, NOTHING.

With new RA qualification requirements, I took the Hilton Diamond challenge and glad I did as their properties are a better value IMO in Milan + Bangkok than IHG in general.
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Last edited by #1son; Jun 2, 2018 at 9:20 am
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Old Jun 2, 2018, 6:00 am
  #103  
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Originally Posted by #1son
the CP in Barcelona is awesome, they serve champagne in the club lounge and offer quite decent food
Was it actually real champagne or Spanish sparkling wine?
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Old Jun 3, 2018, 1:07 am
  #104  
 
Join Date: Jul 2013
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Posts: 8,331
Originally Posted by hockeyinsider
Was it actually real champagne or Spanish sparkling wine?
i can not remember having ever seen real champagne in a CP lounge served for free
most have just rather cheap white and red wine
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Old Jun 3, 2018, 1:43 am
  #105  
 
Join Date: Sep 2011
Location: Milan
Programs: QR Plat, HH Diamond
Posts: 420
there is only one Champagne and it is French

https://www.tripadvisor.com/Location...Catalonia.html

maybe Delta is serving Ukrainian champanski on their MD 90 flights?

Last edited by #1son; Jun 3, 2018 at 1:49 am
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