Jul 8, 2013, 11:43 am
Last edit by: FLYGVA
Recent discussion (After January 01, 2016) could be found in this thread.
Most important points to consider for a valid BRG:
1. The comparison website MUST bill in the same currency as the hotel .
2. The cancellation terms must be equal or better, than the terms by the hotels.
3. The Website needs to provide INSTANT confirmation.
4. The room names should match, but if you can demonstrate, that the room is comparable, it will also work with discrepancies in the name.
5. The price difference has to be more than either USD 1 or 1% (whichever is higher).
5.b In regards to hotels located in australia and New Zealand the price difference must be greater than 3% .
Hotels for which you will get reimbursed:
(Note: There have been significant problems with getting full reimbursements from IHG, especially for reimbursements in other currencies than USD)
IC Istanbul ( BRG claim from the 17.05.2013/ "Technical Difficulties")
IC Frankfurt ( BRG claim from the 20.08.2013/ "Technical Difficulties")
Link to the Terms and Conditions : https://www.ihg.com/hotels/us/en/cus...rms-conditions
Most important points to consider for a valid BRG:
1. The comparison website MUST bill in the same currency as the hotel .
2. The cancellation terms must be equal or better, than the terms by the hotels.
3. The Website needs to provide INSTANT confirmation.
4. The room names should match, but if you can demonstrate, that the room is comparable, it will also work with discrepancies in the name.
5. The price difference has to be more than either USD 1 or 1% (whichever is higher).
5.b In regards to hotels located in australia and New Zealand the price difference must be greater than 3% .
Hotels for which you will get reimbursed:
(Note: There have been significant problems with getting full reimbursements from IHG, especially for reimbursements in other currencies than USD)
IC Istanbul ( BRG claim from the 17.05.2013/ "Technical Difficulties")
IC Frankfurt ( BRG claim from the 20.08.2013/ "Technical Difficulties")
Link to the Terms and Conditions : https://www.ihg.com/hotels/us/en/cus...rms-conditions
New IHG Best Rate Guarantee - Discussion & Feedback
Aug 29, 2012, 8:42 am
#1756
Join Date: Jul 2007
Location: Expat in SIN
Programs: UA Plat, TK Gold, *G
Posts: 1,452
Aug 29, 2012, 9:11 am
#1757
FlyerTalk Evangelist
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,095
I did everything online - I haven't got any good result over the phone. The fact is that they can say, 'at the time the look the rate is not available'. It doesn't matter you do it online or call - they can always find a reason to say no.
After they denied my claim - they push out a 'business advance' rate which is cheaper but with same terms to beat the comparison site. How nice
After they denied my claim - they push out a 'business advance' rate which is cheaper but with same terms to beat the comparison site. How nice
Aug 29, 2012, 7:44 pm
#1758
Join Date: Oct 2010
Location: Santa Barbara, CA
Posts: 1,277
Just got approved for BRG at the Venetian, matched to http://www.mybowlingvacation.com/. First night free, 4 more nights at $106.73+tax. It's a prepaid non-refundable rate, and all I have at the moment is my approved claim number. Said the hotel has to adjust the rate, and that could take a little while since my stay is not until November. Did my BRG over the phone. Room rate of $426.92, instead of original $868. Good deal, even with tax + resort fee tacked on, $103/night at the Venetian total.
Anyone know how Mr. Rebates' 15% works on BRG rooms, how much I'll get back?
Anyone know how Mr. Rebates' 15% works on BRG rooms, how much I'll get back?
Aug 30, 2012, 12:25 pm
#1761
Join Date: Oct 2010
Location: Santa Barbara, CA
Posts: 1,277
Just got approved for BRG at the Venetian, matched to http://www.mybowlingvacation.com/. First night free, 4 more nights at $106.73+tax. It's a prepaid non-refundable rate, and all I have at the moment is my approved claim number. Said the hotel has to adjust the rate, and that could take a little while since my stay is not until November. Did my BRG over the phone. Room rate of $426.92, instead of original $868. Good deal, even with tax + resort fee tacked on, $103/night at the Venetian total.
Anyone know how Mr. Rebates' 15% works on BRG rooms, how much I'll get back?
Anyone know how Mr. Rebates' 15% works on BRG rooms, how much I'll get back?
Last edited by penner42; Aug 30, 2012 at 12:54 pm
Aug 30, 2012, 10:40 pm
#1762
Join Date: Jul 2012
Location: YYC; YYZ
Programs: SPG Gold, Marriott Platinum, Hyatt Diamond, UA Silver
Posts: 231
I have a free night at the Venetian and palazzo for future stays. Unfortunately my reservations online show a different rate for the same confirmation number. I called the service desk to ensure I did indeed get the compd nights. They confirmed this via email and I also called the hotels to confirm which they did and sent an email as well. The original deposit gets refunded after your stay and will be used for the resort fees. It is strange that the online sites shows random rates but my emails provide comfort.
One question I have is, if you have enrolled in promotions for "staying one night and earning 1000 points within 90 days" will this be earned on the free night?
One question I have is, if you have enrolled in promotions for "staying one night and earning 1000 points within 90 days" will this be earned on the free night?
Aug 30, 2012, 11:48 pm
#1763
Join Date: Oct 2011
Programs: Priority Club Platinum Ambassador, Club Carlson Gold
Posts: 264
If it is free night the answer is no.
Have to be qualifying rate to earn points and trigger bonuses.
Have to be qualifying rate to earn points and trigger bonuses.
Aug 31, 2012, 1:03 am
#1764
Join Date: Jan 2008
Posts: 525
Though I have to say that I find it unfair that these nights do not count as stays. I understand no points, but should be a qualifying night nevertheless.
Aug 31, 2012, 1:19 am
#1765
FlyerTalk Evangelist
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,095
Aug 31, 2012, 7:52 am
#1766
Join Date: Jan 2008
Posts: 525
It is a free night per a guarantee they are giving. They claim there is no need to look anywhere else, apparently there is.
I do not want any bonus points, I do not want regular points, in fact, I don't even really care about the nights counting towards status - I am just saying that I think they should be.
No greed at all, just what I am thinking.
I do not want any bonus points, I do not want regular points, in fact, I don't even really care about the nights counting towards status - I am just saying that I think they should be.
No greed at all, just what I am thinking.
Aug 31, 2012, 8:48 am
#1767
Join Date: Mar 2010
Posts: 49
It is a free night per a guarantee they are giving. They claim there is no need to look anywhere else, apparently there is.
I do not want any bonus points, I do not want regular points, in fact, I don't even really care about the nights counting towards status - I am just saying that I think they should be.
No greed at all, just what I am thinking.
I do not want any bonus points, I do not want regular points, in fact, I don't even really care about the nights counting towards status - I am just saying that I think they should be.
No greed at all, just what I am thinking.
Aug 31, 2012, 1:41 pm
#1768
Join Date: Nov 2007
Programs: LH*G, FB*G, IC *free minibar*, SLH, RC 5C-Club, LHW, and a lot of others
Posts: 536
Am I right that its now possible to get a "free" room for 365 days a year!? lol
Aug 31, 2012, 1:54 pm
#1769
Join Date: Jun 2011
Location: BOS
Programs: AA EXP
Posts: 7,710
In theory, but you'd have to drift endlessly from hotel to hotel every night. I think we should all consider the cost we're imposing on the hotels when claiming BRGs and only take the ones we actually want or need.
Aug 31, 2012, 1:57 pm
#1770
Join Date: Oct 2010
Location: Santa Barbara, CA
Posts: 1,277
Called the Venetian, got an email confirmation with the first night comped, and the right total. Thanks, everyone!