Jul 1, 2013, 10:41 am

FlyerTalk Forums Expert How-Tos and Guides

Last edit by: seawolf

Based upon requests, this is now a wiki - please feel free to edit - but please only post the suite that you are confirmed into and not what you ultimately get (eg PH Vendome books into Park Suite but many ultimately get a Park Executive Suite). I'll start with that one for formatting example - I will try to do refinements to this when I have some time later.

To check the room type you booked into, you may use Hyatt E-Concierge:
https://www.hyatte-concierge.com/Login.aspx

Americas

Argentina

PH Buenos Aires (Palacio Duhau) - Park Suite
PH Mendoza - Park Suite

Aruba

Hyatt Regency Aruba - Garden and Pool View Executive Suite (formerly Cayena Suite - only 3 available on property) Jan 2017

Brazil
GH Sao Paolo - Grand King Suite (Mar 2016)

Canada
Andaz Ottawa - Andaz Suite
HR Toronto - Deluxe Suite

Costa Rica
Andaz Peninsula Papagayo - Andaz Suite

Mexico

GH Playa Del Carmen - Grand Suite King
Ziva Cancun - Pyramid Suite
Ziva Puerto Vallarta - One Bedroom Plunge Pool Suite King (Feb 2016)
Ziva Los Cabos - Club Ocean View Master King or Double

USA

Arizona
HR Phoenix - Studio (Room type doesn't show on website, Mar 2016)

California
Andaz San Diego - Andaz Loft/Suite
Andaz West Hollywood - Andaz Suite
GH San Francisco - Executive Suite (not City View)
HR Huntington Beach - So Cal Suite is one used for DSU availability
HR Indian Wells - Executive Suite or Hospitality Suite (these rooms don't show for booking online, so no way to see availability without calling)
HR La Jolla, CA - Studio Suite
HR Long Beach - Harbor Suite (Jan 2016)
HR Mission Bay Resort and Spa - Waterfront Suite King
HR Monterey, CA - Monterey Suite
HR San Francisco - Balcony Suite
Hyatt Carmel Highlands - Townhouse
Hyatt Fisherman's Wharf - Executive Suite
GH Manchester, San Diego - Signature/Conference Suite
Hyatt The Pike, Long Beach, CA - Master Suite
PH Aviara - Park Luxury Suite

Colorado
GH Denver - Executive Suite
HR Denver Tech Center - Hospitality Suite

Connecticut
HR Greenwich - Fairfield Suite (Feb 2016)

Florida
GH Tampa Bay - Premier Suite
HR Clearwater - 1 Bedroom Suite
HR Grand Cypress - Executive Suite
HR Coconut Point Bonita Springs - Bay Suite (Feb 2016..."junior suite" in Hyatt system)
HR Miami - Miami Suite

Georgia
Andaz Savannah - Andaz Loft
GH Atlanta in Buckhead - Executive Suite

Hawaii
Andaz Maui - Partial View Andaz Suite
GH Kauai - Garden Suite
HR Maui - Ocean Suite
HR Waikiki - 'Parlor' Suite

Illinois
HR Chicago - Junior Suite
HR O'Hare - Regency Suite (Apr 2016)
PH Chicago - Grand Executive Suite (Mar 2016)
PH Chicago - Grand Executive Suite (Oct 2017). Described as "This is a standard suite." on their website.
PH Chicago - Park Suite (Nov 2017). Described as "This is a standard suite." on their website.

Louisiana
Hyatt Regency New Orleans - Executive Junior Suite (Dec 2016)

Maryland
Hyatt Chesapeake Bay: Chesapeake Suite

Massachusetts
HR Boston - Executive Suite (March 2016)
HR Boston - Used TSU for Executive Suite - proactively upgraded to VIP Suite at check-in (November 2019)
HR Boston Harbor - Junior Suite

Minnesota
HR Bloomington-Minneapolis- Regency Suite
HR Minneapolis - Executive Suite

Missouri
HR St. Louis - Junior Suite

New Jersey
HR Jersey City - Hudson River Suite or Ellis/Bridal Suite

New Mexico
HR Albuquerque - Junior Suite (Mar 2016)

New York
Andaz 5th Ave - Balcony Suite (Jan 2017)
Andaz Wall Street - Andaz Suite
GH New York - Junior Suite
Hyatt Times Square - Corner Suite (Feb 2017)
PH New York - Junior Suite

Outlying Islands
Hyatt Regency Guam - Regency Suite King/Twin (Jan 2017)

Rhode Island
HR Newport - Bi-level Suite (Jan 2016)

Texas
HR Austin - River View Suite (May 2016)
HR Houston Galleria - Regency Suite King (May 2017)
GH San Antonio - Hospitality Suite (Feb 2017)

Utah
Hyatt Centric Park City - 1 BDRM Residence with Queen Bed (Mar 2016)

Virginia
HR Fairfax - Panoramic Suite
HR Reston - Conference Suite
Hyatt Arlington - Executive Suite

Washington
GH Seattle - Emerald Suite
Hyatt at Olive 8, Seattle - Luxury King Suite

Washington D.C.
GH Washington - One Bedroom Grand Suite
HR Dulles - Executive Suite (Mar 2016 - don't do it, according to this post)
PH Washington DC- Park Suite as of 12/2014 (previously Park Executive Suite)

Africa

Tanzania
PH Zanzibar - Park Suite King

Asia

Cambodia
PH Siem Reap - Park Suite King

China
GH Beijing - Grand Suite
GH Sanya - Grand Suite King (Oct 2016)
GH Shanghai - Grand Suite King
Hyatt on the Bund, Shanghai - Bund Suite King
PH Ningbo - Park Suite King
PH Shanghai - Park Suite King

Hong Kong
GH Hong Kong - Grand Suite, floors 12-19
HR Tsim Sha Tsui - Regency Suite King, floors 17 and lower
HR Sha Tin - Regency Suite King

India
GH Mumbai - Grand Suite King
HR Delhi - Regency Suite King
HR Mumbai - Regency Suite (Nov 2016)
Hyatt Bangalore MG Road - Hyatt Suite
PH Hyderabad - Park Suite King (March 2016)

Indonesia
GH Bali - Grand Suite King
HR Bandung - Regency Suite King (left Hyatt)
HR Yogyakarta - Regency Suite King
Bali Hyatt - Regency Suite King

Japan
Andaz Tokyo - Not eligible
GH Fukuoka - Grand Suite
GH Tokyo - Grand Executive Suite
HR Hakone Resort and Spa - Regency Suite Twin
HR Osaka - Regency Suite King or Twin
HR Tokyo - Regency Suite or Atrium Suite
HR Kyoto - Not eligible
PH Tokyo - Park Suite King or Twin

Malaysia
GH Kuala Lumpur - Grand Suite (105 sqm corner suite)
HR Kinabalu - Regency Exec Suite
HR Kuantan - Regency Suite (under renovation)

Singapore
Andaz Singapore - Studio Suite
GH Singapore - Grand Duplex Suite; Grand Suite usually allowed for mobility issues

South Korea
GH Incheon - Grand Suite King
GH Seoul - Grand Suite King
PH Busan - Park Executive suite, Marina view Executive suite
PH Seoul - Park Suite

Taiwan
GH Taipei - Grand Suite

Thailand
GH Erawan Bangkok - Grand Suite King
HR Phuket Resort - Regency Suite King, two bedrooms (Nov 2016)
HR Hua Hin - Regency Suite King

Vietnam
HR Danang - Regency Suite

Australia

Melbourne
GH Melbourne - Grand Suite King
PH Canberra - Park Suite King
PH Melbourne - Park Suite

Perth
HR Perth - Regency Suite King

Europe

Austria
PH Vienna - Park Suite (March 2016)

France
GH Cannes Hotel Martinez - Junior Suite
HR Nice Palais de la Méditerranée - Premium Suite
HR Paris Etoile - Regency Suite
PH Paris Vendome - Park Suite

Germany
GH Berlin - Grand Suite
HR Cologne - Regency Suite
HR Dusseldorf - Regency Suite
HR Mainz - Regency Suite (only 2 of them)
PH Hamburg - Park Suite

Greece
HR Thessaloniki - Deluxe room

Netherlands
Andaz Amsterdam - Andaz Suite

Russia
PH Moscow Ararat - Park Suite King

Switzerland
PH Zurich - Park Suite King

Turkey
GH Istanbul - Grand Suite
PH Istanbul - Park Suite

UK
Andaz London - Andaz Suite
HR Birmingham - Club Deluxe King (but as of July14 this is now a proper suite, ie bedroom closed off from living room)
HR London The Churchill - Regency Suite King

Ukraine
HR Kiev - Regency Suite King

Middle East

Egypt
HR Sharm el Sheikh - Regency Suite King (Ground Floor. Can 'downgrade' to a top floor Club Deluxe King).

UAE
GH Dubai - Grand Suite
HR Dubai - Regency Suite
Hyatt Capital Gate Abu Dhabi - Capital Suite
PH Abu Dhabi - Park Suite
PH Dubai - Park Suite

Official Confirmed Diamond Suite Upgrade Experiences MASTER THREAD (WIKI)

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Oct 22, 2009, 10:22 pm

#181

SMK77

Join Date: Apr 2005

Programs: Hyatt Lifetime Globalist, SQ PPS Solitaire

Posts: 3,599

Quote:

Originally Posted by skunker

Yes, but this room was larger than the Premier Suite. For the price I paid it was well worth the use of the upgrade.

They put you on the lowest floor and didn't even bothered to offer you the Opera King Deluxe room? If they get away with that, you will be very welcome to stay there again. I find that unacceptable for a Suite Upgrade.

Actually, I prefer the Opera King Deluxe over the Premier Suite:

- let's say 75sqm or 73sqm doesn't make a hell of a difference
- OKD is one room (Junior Suite) while PS has a separate living room
- OKD has a full frontal opera view
- PS has only City view

Oct 23, 2009, 1:35 am

#182

gregorygrady

Original Poster

Join Date: May 2003

Posts: 6,359

Quote:

Originally Posted by SMK77

Doesn't look like a Suite Upgrade to me...

Quote:

Originally Posted by m0hamed

I concur. Given that the hotel rarely sells the base room, even for award stays, I would expect a suite upgrade to have been a Premier Suite. Suites by definition have a separate bedroom and living area.

After looking at all the rooms at PH Sydney on hyatt.com, I would say this room he got was fair game for a Suite upgrade. It's 50%+ larger than the standard rooms. Who knows how many Premier Suites they even have, plus this room is about the exact same size as the Premier Suite. I don't think I'd complain if I got this as a Confirmed Suite Upgrade, but that's just me.

Edited to add: I intially thought the exact same thing as the 2 posters I have quoted, which is why I decided to look at all the PH Sydney room types. After seeing them all, I decided this was a perfectly fair Suite Upgrade IMHO.

Oct 23, 2009, 6:28 pm

#183

skunker

Join Date: May 2006

Location: SAN

Programs: Lots of faux metal

Posts: 6,425

Quote:

Originally Posted by SMK77

Have you ever stayed at this hotel or used a suite upgrade there? The contradictions between your posts is quite funny. My room was larger than both the OKD and Premier Suite and I had "full frontal" of the opera house. I give the upgrade an "A", your sense of entitlement might give it a "B-".

Oct 23, 2009, 11:27 pm

#184

m0hamed

Join Date: Aug 2009

Location: SYD

Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC

Posts: 8,527

It only has 2 or 3 floors, anyway? I used to work there in a life, long, long ago. It is a gorgeous hotel and because of its status is not a corporate hotel which gives it a exclusive, luxury feel.

Oct 25, 2009, 7:01 am

#185

demue

Join Date: May 2004

Location: SIN (LEJ once a year)

Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist

Posts: 7,739

Two stays at the GH BKK and got King Grand Suite each time. Nice & good value.

Oct 27, 2009, 9:32 am

#186

Stewie Mac

Ambassador: World of Hyatt

Join Date: Mar 2002

Location: UK - the nearest airport is named after a motorway !

Posts: 4,235

a couple of new ones

1. Hyatt Regency Istanbul

2. Regency Suite King

3. 80 sq m

4. living/dining room w. workspace, king bedroom, bathroom

Have been here before a couple of years ago when a peon in GP - now a diamond and looking forward to it

Room as described, huge bathroom with 1/2 bath by suite entrance - only downside really is a loooong walk to the elevator.
also

1. Hyatt Regency Birmingham UK

2. listed in my reservations as 'club deluxe king' which doesn't appear on the hotel website, description seems to tally with Junior Suite

3. 56 sq m

4. open plan lounge/bedroom, bathroom

Will be travelling with Mrs Mac and mini-Mac, would really appreciate a proper one-bedroom suite for mini-Mac to sleep separately to us. Is it worth calling with the Diamond line or the hotel direct to see if we can get a full executive suite ?

Both stays in December, will update with feedback post.

Last edited by Stewie Mac; Dec 7, 2009 at 1:56 am

Oct 27, 2009, 10:52 am

#187

SanDiego1K

Community Director Emerita

Join Date: Oct 2000

Location: Anywhere warm

Posts: 33,747

Quote:

Originally Posted by Stewie Mac

Will be travelling with Mrs Mac and mini-Mac, would really appreciate a proper one-bedroom suite for mini-Mac to sleep separately to us. Is it worth calling with the Diamond line or the hotel direct to see if we can get a full executive suite ?

I'd definitely ask, and explain why it is important to you. There is no downside to asking; they arent going to take back the upgrade you currently hold.

Oct 27, 2009, 7:59 pm

#188

m0hamed

Join Date: Aug 2009

Location: SYD

Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC

Posts: 8,527

I have found that the Diamond line will put in a higher category suite upgrade request for the property to consider at check-in.

Oct 27, 2009, 9:22 pm

#189

SMK77

Join Date: Apr 2005

Programs: Hyatt Lifetime Globalist, SQ PPS Solitaire

Posts: 3,599

Quote:

Originally Posted by skunker

I am arriving at the PHS this Saturday for my fourth stay. I have used Suite Upgrades there and have stayed at both OKD and the Premier Suite. There is no room category that is larger than those two types other than the Specialty Suites of which most have no Opera view or no full frontal opera view. Not sure what room you stayed at but I would suspect that you actually stayed at the Opera King Deluxe...

Oct 29, 2009, 5:13 pm

#190

bmw303

Join Date: Feb 2008

Posts: 1,597

Has anyone ever stayed at the Hyatt Wakiki and used a Diamond Confirmed upgrade?

What room did you get?

I called and they said that the Deluxe room wasn't available for the upgrade, yet it was available for sale --- does this happen a lot?

Thanks!

Oct 29, 2009, 5:34 pm

#191

AZ Travels the World

Moderator: American AAdvantage & Marriott Bonvoy

Join Date: Oct 2002

Location: PHX

Programs: American ExPlat; Marriott/SPG Lifetime Plat; Hyatt Globalist

Posts: 8,116

Quote:

Originally Posted by bmw303

Has anyone ever stayed at the Hyatt Wakiki and used a Diamond Confirmed upgrade?

I have. Post 37 of this thread, and also a report in the master thread for the property.

Oct 29, 2009, 7:25 pm

#192

diamond_46

Join Date: Mar 2008

Programs: Hyatt Lifetime Diamond, Delta Platinum Medallion, Hilton Gold,Starwood Preferred, United, AA

Posts: 156

Quote:

Originally Posted by AZ Travels the World

I have. Post 37 of this thread, and also a report in the master thread for the property.

I have stayed in the suite in the diamond head tower using the diamond upgrade. I believe there are identical suites on the 33rd and 34th floor. The only difference is there are queen beds in one suite and a king size bed in the other. The suites are the same as the description in post 37 describing the suite in the Ewa tower.

Nov 4, 2009, 2:01 pm

#193

NewMexFlyer

Join Date: Jul 2007

Location: Northern NM

Programs: DL 2MM DM, SPG Gold, HH Gold, Hyatt Diamond, IC Plat AMB

Posts: 180

I stayed at the HR Waikiki Oct 27-Nov 1 on AAA rate, called the hotel direct a few days before arrival to confirm suite as it was not showing in reservations at Hyatt.com, was told they had blocked 3359, which is the oceanfront suite mentioned above. Upon arrival, a FOM came out of the office to tell me that since the hotel was 100% sold out, I was being upgraded to 4060, which is one of the presidential suites.(Her comment was that is is never done, but..) This was my best upgrade ever outside of Las Vegas. I was able to use the $150 resort credit, the G2 bonus as well as receiving 4 breakfast vouchers per day, and I was alone. It was hard to check out.

Nov 4, 2009, 8:00 pm

#194

demue

Join Date: May 2004

Location: SIN (LEJ once a year)

Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist

Posts: 7,739

Quote:

Originally Posted by demue

Two stays at the GH BKK and got King Grand Suite each time. Nice & good value.

Downside to the upgrades was that GH BKK managed to mangle up both stay postings by cosnidering it an award and only crediting incidentals. Kind of makes you wonder as the folio clearly showed that I had paid lots of THB for the room too.

I called them up and asked the GP rep they have onsite in the hotel what she did and she still didn't get it. Clueless bunch. Oh and the Club lounge staff presented me my first bill with a full charge for the suite not considering I had used the upgade cert. Otherwsie they are nice enough though, just a bit sloppy I guess.

Nov 5, 2009, 5:15 pm

#195

sl00001

Join Date: Dec 2006

Location: Singapore

Programs: CX Gold, Krisflyer PPS, Hyatt Diamond, SPG Platinum

Posts: 738

Suite Upgrade Voucher / New Diamond benefit

Hey Guys - didn't want to start a new thread so I thought I ask the question here.

I got a Voucher for a suite upgrade which will expire the end of the year. While checking the locations on the Hyatt website I noticed some new benefits for Diamond members and one of them is:

Treat yourself to a suite upgrade at time of reservation four times annually on paid room nights (new)

So does this mean you get a confirmed suite upgrade when you make a normal reservation? If this is the case I won't risk the chance of using the voucher and not getting the upgrade?