Hyatt at Olive 8 (Seattle) REVIEW - MASTER THREAD
Nov 28, 2012, 2:30 pm
#136
Join Date: Jun 2001
Location: Victoria, B.C.
Programs: Hyatt Globalist, AA Gold LT
Posts: 1,941
To clarify
There should be ZERO issues for breakfast. My voucher says for one, and they clearly told me it covers up to the amount of people REGISTERED in the room up to 4 people. At check out, one of my rooms had $160 extra charged onto it, but it's because the restaurant staff charged it as "Lunch", not breakfast. That was taken care of in matter of seconds.
Flyertalk is a place to share information. I just did not want misleading information for others, especially so they would not be expecting the same treatment/deal as you got. I agree, its nice when it happens.^ As a diamond here, you can expect 1000pt amenity, free breakfast for persons in your room (tip extra), free internet. All within the terms of the program. Extras can happen as SKYEG mentioned, but IMO rare.
Nov 28, 2012, 3:37 pm
#137
Moderator, Delta Skymiles and Mileage Run
Join Date: Dec 2009
Location: Seat 2A
Programs: DL Diamond/MM, Hyatt Diamond, former AS MVPG 75K, Marriott Titanium, Hilton Gold
Posts: 2,940
Street parking is I believe $7 to park from 4pm-6pm or $14 to park 4-8pm, it is free after 8pm and before 8 am (can be a challenge to find street parking)
To clarify - as a diamond you get ONLY free breakfast no water/drinks/ snacks in the lounge in the afternoon evening.
The only reason I posted about the suite upgrade, is even using certificates can be a challenge here, certainly free ones are hard for a typical diamond. You mention as a Plat in SPG you would be surprised to get this. Well as a diamond chances are slim on suites here as well.
I agree - never had a problem except as noted: coupons had misleading info on them. But at checkout I never have had a problem, and I travel as a family of 4 usually.
Flyertalk is a place to share information. I just did not want misleading information for others, especially so they would not be expecting the same treatment/deal as you got. I agree, its nice when it happens.^ As a diamond here, you can expect 1000pt amenity, free breakfast for persons in your room (tip extra), free internet. All within the terms of the program. Extras can happen as SKYEG mentioned, but IMO rare.
To clarify - as a diamond you get ONLY free breakfast no water/drinks/ snacks in the lounge in the afternoon evening.
The only reason I posted about the suite upgrade, is even using certificates can be a challenge here, certainly free ones are hard for a typical diamond. You mention as a Plat in SPG you would be surprised to get this. Well as a diamond chances are slim on suites here as well.
I agree - never had a problem except as noted: coupons had misleading info on them. But at checkout I never have had a problem, and I travel as a family of 4 usually.
Flyertalk is a place to share information. I just did not want misleading information for others, especially so they would not be expecting the same treatment/deal as you got. I agree, its nice when it happens.^ As a diamond here, you can expect 1000pt amenity, free breakfast for persons in your room (tip extra), free internet. All within the terms of the program. Extras can happen as SKYEG mentioned, but IMO rare.
I have not had issues redeeming the Diamond Suite Upgrades here and have been given the Governors suite before with no upcharge.
Nov 28, 2012, 4:23 pm
#138
Join Date: Jun 2001
Location: Victoria, B.C.
Programs: Hyatt Globalist, AA Gold LT
Posts: 1,941
I remember calling in May to use suite certs, and could not find a weekend available for all of July-August. Also tried for my stays in Sept to late October and could not find availability. However, I had no problem using the suite certificate for my upcoming stay December 8th (although a $250 per night rate) and for a stay in January was available.
Also update - I think I the street parking rates are $5 for 4-6 or $10 4-8pm, and free 8pm to 8am. But street parking can be hard to find near the hotel during those hours.
Dec 2, 2012, 10:58 pm
#139
In memoriam
Join Date: Mar 2000
Location: Seattle WA
Programs: Kimpton IC, Hyatt Diamond, Gold Marriott, Lifetime Platinum Starwood
Posts: 8,665
Stayed here this weekend. WONDERFUL stay in so many ways! Room is gorgeous. Modern furniture, huge bathroom with separate soaking tub, nice swimming pool, breakfast food and service were perfect. Concierge recommended a Thai restaurant that was excellent. The spa didn't have services available during this weekend which was a bit odd imo but other than that this was a lovely stay.
Dec 2, 2012, 11:35 pm
#140
Join Date: May 2006
Location: BOS and ...
Programs: UA 2MM, AA 600k, DL 500k, Hyatt GP 1M, HH Gold, Rad. Gold, CP Gold, Miracle Fruit-su Club
Posts: 9,950
Dec 3, 2012, 11:11 am
#143
Moderator, Delta Skymiles and Mileage Run
Join Date: Dec 2009
Location: Seat 2A
Programs: DL Diamond/MM, Hyatt Diamond, former AS MVPG 75K, Marriott Titanium, Hilton Gold
Posts: 2,940
Update on Breakfast Situation
I had a stay here this weekend. I used a suite upgrade certificate. At check in, asked for the availability of the presidential suite, and they offered it to me with no charge. I do stay at this hotel 15-20 nights a year so that could be part of the reason why.
Upon checkin, nothing was mentioned regarding any changes to the breakfast situation. It wasn't until sitting down at breakfast with my party of 6, and presented the bill, that we were told only registered guests (name in reservation) would be waived. At checkout, they explained to me that this change was put into place 3 days ago, not because of Diamond member abuse, but because of people staying on rates that included breakfast, and them going crazy with it. He simply said next time to register all of my guests when I check in and it will not be an issue. Overall they were very nice regarding the situation and apologized for not telling me when I checked in.
He also said that room service is available and they will waive up to $26.50 per guest that is registered, not including the delivery charge.
Upon checkin, nothing was mentioned regarding any changes to the breakfast situation. It wasn't until sitting down at breakfast with my party of 6, and presented the bill, that we were told only registered guests (name in reservation) would be waived. At checkout, they explained to me that this change was put into place 3 days ago, not because of Diamond member abuse, but because of people staying on rates that included breakfast, and them going crazy with it. He simply said next time to register all of my guests when I check in and it will not be an issue. Overall they were very nice regarding the situation and apologized for not telling me when I checked in.
He also said that room service is available and they will waive up to $26.50 per guest that is registered, not including the delivery charge.
Dec 3, 2012, 3:50 pm
#144
In memoriam
Join Date: Mar 2000
Location: Seattle WA
Programs: Kimpton IC, Hyatt Diamond, Gold Marriott, Lifetime Platinum Starwood
Posts: 8,665
I had a stay here this weekend. I used a suite upgrade certificate. At check in, asked for the availability of the presidential suite, and they offered it to me with no charge. I do stay at this hotel 15-20 nights a year so that could be part of the reason why.
Upon checkin, nothing was mentioned regarding any changes to the breakfast situation. It wasn't until sitting down at breakfast with my party of 6, and presented the bill, that we were told only registered guests (name in reservation) would be waived. At checkout, they explained to me that this change was put into place 3 days ago, not because of Diamond member abuse, but because of people staying on rates that included breakfast, and them going crazy with it. He simply said next time to register all of my guests when I check in and it will not be an issue. Overall they were very nice regarding the situation and apologized for not telling me when I checked in.
He also said that room service is available and they will waive up to $26.50 per guest that is registered, not including the delivery charge.
Upon checkin, nothing was mentioned regarding any changes to the breakfast situation. It wasn't until sitting down at breakfast with my party of 6, and presented the bill, that we were told only registered guests (name in reservation) would be waived. At checkout, they explained to me that this change was put into place 3 days ago, not because of Diamond member abuse, but because of people staying on rates that included breakfast, and them going crazy with it. He simply said next time to register all of my guests when I check in and it will not be an issue. Overall they were very nice regarding the situation and apologized for not telling me when I checked in.
He also said that room service is available and they will waive up to $26.50 per guest that is registered, not including the delivery charge.
Dec 3, 2012, 5:53 pm
#145
Moderator, Delta Skymiles and Mileage Run
Join Date: Dec 2009
Location: Seat 2A
Programs: DL Diamond/MM, Hyatt Diamond, former AS MVPG 75K, Marriott Titanium, Hilton Gold
Posts: 2,940
I took 6 to breakfast expecting to pay for 2, as in the past breakfast covered 4 people.
Dec 3, 2012, 9:40 pm
#148
In memoriam
Join Date: Mar 2000
Location: Seattle WA
Programs: Kimpton IC, Hyatt Diamond, Gold Marriott, Lifetime Platinum Starwood
Posts: 8,665
I'm finding that the personnel here really seem to take care of the customers here. One guy was at the desk today asking where something was located and the front desk person was not only specific with a map but actually walked the gentleman out to point him in the right direction. I find these "extra moments" impressive.
Dec 4, 2012, 4:24 am
#149
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
Happened to me locally recently and when I called in to get it corrected, I was transferred to "corporate" since there is no local accounting people (at some locations) which really surprised me.
Dec 4, 2012, 10:37 am
#150
FlyerTalk Evangelist
Join Date: May 2003
Location: AA Plat / UA NOTHING / Alaska 75K / Hyatt Diamond / SPG LT Plat / Marriott Gold / Priority Club Plat / Hertz Pres
Posts: 24,710
Wirelessly posted (Mozilla/5.0 (BlackBerry; U; BlackBerry 9330; en-US) AppleWebKit/534.8+ (KHTML, like Gecko) Version/6.0.0.719 Mobile Safari/534.8+)
How many people registered in the reservation/room? I always thought the limit was 2 but then again I don't travel with kids.
Originally Posted by ryandc99
I took 6 to breakfast expecting to pay for 2, as in the past breakfast covered 4 people.