Nov 18, 2023, 11:58 am
Last edit by: jbeckett
The following info may be helpful for all newbies:
Hyatt issued CAT 1-4 award at 30 night milestone: expiration 6 months later.
Hyatt issued CAT 1-7 award at 60 night milestone: expiration 6 months later.
Chase WoH credit card issued CAT 1-4 award at annual renewal: expiration 12 months later.
Chase WoH credit card issued CAT 1-4 award at $15k spend: expiration 12 months later.
Hyatt issued CAT 1-4 Brand explorer award (for every 5 brands): expiration 12 months later.
Hyatt issued CAT 1-4 award at 30 night milestone: expiration 6 months later.
Hyatt issued CAT 1-7 award at 60 night milestone: expiration 6 months later.
Chase WoH credit card issued CAT 1-4 award at annual renewal: expiration 12 months later.
Chase WoH credit card issued CAT 1-4 award at $15k spend: expiration 12 months later.
Hyatt issued CAT 1-4 Brand explorer award (for every 5 brands): expiration 12 months later.
[HYATT NEWBIE LOUNGE - 2016] Ask Your Questions Here (flame/snark free)
Feb 4, 2022, 8:07 am
#4006
Join Date: Sep 2020
Programs: AA EXP, BA Gold, VS Gold, Hyatt Globalist, Marriott Platinum, Hilton Diamond
Posts: 3,948
Maybe I should contact the property, say that I have a reservation using a free night certificate following a cash reservation, and ask what upcharge the hotel would want to let me stay in the better-than-standard room, and see what the answer is. If I do this, is it better to email or call? Thanks.
Feb 4, 2022, 8:17 am
#4007
Join Date: Sep 2015
Location: flyover country
Posts: 2,435
If you take that route you're potentially closing off (or at least reducing) the possibility of a free upgrade for that last night. Unless it's a particularly busy weekend, personally I would just leave it as is and then at check in note that you have multiple reservations for the stay,
Feb 4, 2022, 8:24 am
#4008
Join Date: Nov 2007
Programs: Marriott Bonvoy Platinum, Hilton Honors Diamond, Delta Gold
Posts: 4,349
Thanks. I'm not aware of any special events, so maybe that's what I'll do. My big concern about contacting the hotel is that the price difference would be web-rate-of-better-room minus Hyatt-reimbursement-for-cert, while I would be happy to pay web-rate-of-better-room minus web-rate-of-standard-room.
Feb 4, 2022, 2:50 pm
#4010
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 4,870
Feb 5, 2022, 6:26 am
#4011
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 4,870
Feb 5, 2022, 5:22 pm
#4012
Join Date: Jan 2018
Programs: HYATT Globalist Alaska 100k
Posts: 121
A question to fellow globalists, when you enter your room and see a welcome letter from manager with your name on and a fruit/cheese platter on a table with a couple of bottles of wine, do you ever wonder (or always) these are for a fee?
I was shocked to see minibar charge for the wines after check-out, and inquired about it later on but they insisted their intention was to sell, which I didn't fight because technically they didn't specifically say those were free.
But jeez... come on! I felt I got tricked. They put them on a table (away from the mini bar) with a welcome letter that has my name on it. Am I wrong to feel this way? Do you ever bother to call front desk to make sure these are not for a charge? Or read every line of the letter to make sure these are complimentary or not?
Second question is, when you see the folio, often times eligible spend is clearly off. A lot of times when there's a hotel credit such as prive, it almost always messes it up. I know retail shops are a hit or miss and parking is random.
Do you care to write to your concierge to have it fixed? These dollars all add up towards LF status, too.
I was shocked to see minibar charge for the wines after check-out, and inquired about it later on but they insisted their intention was to sell, which I didn't fight because technically they didn't specifically say those were free.
But jeez... come on! I felt I got tricked. They put them on a table (away from the mini bar) with a welcome letter that has my name on it. Am I wrong to feel this way? Do you ever bother to call front desk to make sure these are not for a charge? Or read every line of the letter to make sure these are complimentary or not?
Second question is, when you see the folio, often times eligible spend is clearly off. A lot of times when there's a hotel credit such as prive, it almost always messes it up. I know retail shops are a hit or miss and parking is random.
Do you care to write to your concierge to have it fixed? These dollars all add up towards LF status, too.
Feb 5, 2022, 5:36 pm
#4013
Join Date: Feb 2005
Location: So Cal
Programs: UA Gold/0.744MM, WN AL, Hyatt Diamond, MR Scum, Hertz PC, National Exec, Avis PC
Posts: 5,561
A question to fellow globalists, when you enter your room and see a welcome letter from manager with your name on and a fruit/cheese platter on a table with a couple of bottles of wine, do you ever wonder (or always) these are for a fee?
I was shocked to see minibar charge for the wines after check-out, and inquired about it later on but they insisted their intention was to sell, which I didn't fight because technically they didn't specifically say those were free.
But jeez... come on! I felt I got tricked. They put them on a table (away from the mini bar) with a welcome letter that has my name on it. Am I wrong to feel this way? Do you ever bother to call front desk to make sure these are not for a charge? Or read every line of the letter to make sure these are complimentary or not?
Second question is, when you see the folio, often times eligible spend is clearly off. A lot of times when there's a hotel credit such as prive, it almost always messes it up. I know retail shops are a hit or miss and parking is random.
Do you care to write to your concierge to have it fixed? These dollars all add up towards LF status, too.
I was shocked to see minibar charge for the wines after check-out, and inquired about it later on but they insisted their intention was to sell, which I didn't fight because technically they didn't specifically say those were free.
But jeez... come on! I felt I got tricked. They put them on a table (away from the mini bar) with a welcome letter that has my name on it. Am I wrong to feel this way? Do you ever bother to call front desk to make sure these are not for a charge? Or read every line of the letter to make sure these are complimentary or not?
Second question is, when you see the folio, often times eligible spend is clearly off. A lot of times when there's a hotel credit such as prive, it almost always messes it up. I know retail shops are a hit or miss and parking is random.
Do you care to write to your concierge to have it fixed? These dollars all add up towards LF status, too.
Feb 5, 2022, 5:46 pm
#4014
Join Date: Sep 2020
Programs: AA EXP, BA Gold, VS Gold, Hyatt Globalist, Marriott Platinum, Hilton Diamond
Posts: 3,948
A question to fellow globalists, when you enter your room and see a welcome letter from manager with your name on and a fruit/cheese platter on a table with a couple of bottles of wine, do you ever wonder (or always) these are for a fee?
I was shocked to see minibar charge for the wines after check-out, and inquired about it later on but they insisted their intention was to sell, which I didn't fight because technically they didn't specifically say those were free.
But jeez... come on! I felt I got tricked. They put them on a table (away from the mini bar) with a welcome letter that has my name on it. Am I wrong to feel this way? Do you ever bother to call front desk to make sure these are not for a charge? Or read every line of the letter to make sure these are complimentary or not?
I was shocked to see minibar charge for the wines after check-out, and inquired about it later on but they insisted their intention was to sell, which I didn't fight because technically they didn't specifically say those were free.
But jeez... come on! I felt I got tricked. They put them on a table (away from the mini bar) with a welcome letter that has my name on it. Am I wrong to feel this way? Do you ever bother to call front desk to make sure these are not for a charge? Or read every line of the letter to make sure these are complimentary or not?
Feb 6, 2022, 1:01 am
#4018
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 4,870
Until just last month was charged $80 for “Room Service” at the Cosmopolitan. Didn’t order any Room Service at all was told it was due to the wine. Which I didn’t order and it was placed on a cart separate from everything with a birthday card.
Last edited by Matt4200; Feb 6, 2022 at 2:52 pm
Feb 6, 2022, 12:50 pm
#4019
Join Date: Jan 2018
Programs: HYATT Globalist Alaska 100k
Posts: 121
It was about half a year ago. I was going through my past activities and saw 0 points from that hotel for the room charge (an award stay) - why I had seemlingly unrelated second question in there.
I looked up the hotel reivew here just now, too. One globalist's hotel review shows the same platter with same wine albeit only one.
They even charged twice for each of the two nights at first. ($40x2 x2) Removed second night's charge after I disputed.
I first wrote to the myhyattconcierge but she didn't exactly side with me, either. Didn't step in for me and just provided hotel email making me think I was in the wrong.
Anyhow thanks for sharing your experiences. I have gotten dimond/glob amenities many times over a dozen years now but this one for sure leaves bad taste in my mouth.
I looked up the hotel reivew here just now, too. One globalist's hotel review shows the same platter with same wine albeit only one.
They even charged twice for each of the two nights at first. ($40x2 x2) Removed second night's charge after I disputed.
I first wrote to the myhyattconcierge but she didn't exactly side with me, either. Didn't step in for me and just provided hotel email making me think I was in the wrong.
Anyhow thanks for sharing your experiences. I have gotten dimond/glob amenities many times over a dozen years now but this one for sure leaves bad taste in my mouth.