Andaz Tokyo - REVIEW - MASTER THREAD
Feb 20, 2017, 1:10 am
#976
Join Date: Jan 2009
Location: BKK
Posts: 6,741
Stayed here last October on a free night certificate, planning to spend 4 more nights early March on points. Last time during check in I asked for a Tokyo Tower view room but was told there would be a 5500/night up charge. I then argued that being platinum I should be given that room as an upgrade since 1). the room is available, 2). since its the next tier above what I reserved and it should be part the plat benefit. He went back and gave me the tower view room at no charge.
I know I probably got lucky last time and the chance of this happening again is low. Especially on 4 nights. As a lowlyplatinum Discoverist, what can I expect (reasonably) on my upcoming stay? Would it be too much to ask for the tower view room again?
I know I probably got lucky last time and the chance of this happening again is low. Especially on 4 nights. As a lowly
Feb 21, 2017, 3:28 am
#977
Join Date: Sep 2016
Location: San Francisco, CA
Programs: Flying Blue Platinum, JetBlue Mosaic, Hyatt Globalist, Alaska MVP Gold.
Posts: 1,962
As a Discoverist you actually lose the 'room upgrade' benefit (this is now reserved for the next tier, Explorist (I still feel like a moron writing these dumb names)) so you can expect even less.
Feb 21, 2017, 3:41 am
#978
Join Date: Jan 2009
Location: BKK
Posts: 6,741
I could not agree more. With any luck this stupid WOH program, Globs, Explorists, and all of this nonsense will be very short lived after an inevitable merger.
Feb 21, 2017, 4:23 am
#979
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Explorist, Hilton Gold, UA
Posts: 3,158
The "room upgrade, excluding suites and rooms with lounge access" for Explo will be a completely new benefit different from what was previously defined for either Plat or Dia.
I too agree that Andaz Tokyo is incredibly accommodating, although I still find many of the staff to bit more than a little clueless at times.
Mar 2, 2017, 9:29 am
#983
Join Date: Mar 2006
Location: Paris
Posts: 1,301
Sorry to hijack this thread, not sure where to ask.
I'm about to book 10 nights with Hyatt (Andaz + hyatt Kyoto + PH Tokyo) for a trip in June, and was wondering if you'd all recommend a way of proceeding. With this many bookings, should I go through a manager or just call the plat line?
Booking mainly on points and P+C.
Thanks!
I'm about to book 10 nights with Hyatt (Andaz + hyatt Kyoto + PH Tokyo) for a trip in June, and was wondering if you'd all recommend a way of proceeding. With this many bookings, should I go through a manager or just call the plat line?
Booking mainly on points and P+C.
Thanks!
Mar 2, 2017, 9:36 am
#984
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,417
Sorry to hijack this thread, not sure where to ask.
I'm about to book 10 nights with Hyatt (Andaz + hyatt Kyoto + PH Tokyo) for a trip in June, and was wondering if you'd all recommend a way of proceeding. With this many bookings, should I go through a manager or just call the plat line?
Booking mainly on points and P+C.
Thanks!
I'm about to book 10 nights with Hyatt (Andaz + hyatt Kyoto + PH Tokyo) for a trip in June, and was wondering if you'd all recommend a way of proceeding. With this many bookings, should I go through a manager or just call the plat line?
Booking mainly on points and P+C.
Thanks!
I'd start by playing with the Hyatt website to try to find which nights are available for P + C at each hotel. This will probably limit your options. It will be easier to find rooms on points, or you might notice a rate that's sufficiently attractive to cause you to pay for those nights with money.
Mar 2, 2017, 9:36 am
#985
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Explorist, Hilton Gold, UA
Posts: 3,158
Sorry to hijack this thread, not sure where to ask.
I'm about to book 10 nights with Hyatt (Andaz + hyatt Kyoto + PH Tokyo) for a trip in June, and was wondering if you'd all recommend a way of proceeding. With this many bookings, should I go through a manager or just call the plat line?
Booking mainly on points and P+C.
Thanks!
I'm about to book 10 nights with Hyatt (Andaz + hyatt Kyoto + PH Tokyo) for a trip in June, and was wondering if you'd all recommend a way of proceeding. With this many bookings, should I go through a manager or just call the plat line?
Booking mainly on points and P+C.
Thanks!
Mar 2, 2017, 9:53 am
#986
Join Date: Mar 2006
Location: Paris
Posts: 1,301
Thanks to both of you! Yes I already have all my dates figured out (6/6 to 10 at Andaz, 6/10 to 6/13 at HR Kyoto, 6/14 at PHT) and it's all available on the website.
What I mean is, since I'm spending all my points and hard-earned cash at hyatt properties in Japan, maybe contacting one of the property manager would get me a nicer treatment, upgrades, or the like...
Back when I was a SPG junkie, there was the SPG Insider that would handle these kind of request, so that's the goal of my message.
What I mean is, since I'm spending all my points and hard-earned cash at hyatt properties in Japan, maybe contacting one of the property manager would get me a nicer treatment, upgrades, or the like...
Back when I was a SPG junkie, there was the SPG Insider that would handle these kind of request, so that's the goal of my message.
Mar 2, 2017, 9:59 am
#987
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Explorist, Hilton Gold, UA
Posts: 3,158
Thanks to both of you! Yes I already have all my dates figured out (6/6 to 10 at Andaz, 6/10 to 6/13 at HR Kyoto, 6/14 at PHT) and it's all available on the website.
What I mean is, since I'm spending all my points and hard-earned cash at hyatt properties in Japan, maybe contacting one of the property manager would get me a nicer treatment, upgrades, or the like...
Back when I was a SPG junkie, there was the SPG Insider that would handle these kind of request, so that's the goal of my message.
What I mean is, since I'm spending all my points and hard-earned cash at hyatt properties in Japan, maybe contacting one of the property manager would get me a nicer treatment, upgrades, or the like...
Back when I was a SPG junkie, there was the SPG Insider that would handle these kind of request, so that's the goal of my message.
Mar 2, 2017, 10:11 am
#988
Join Date: Mar 2006
Location: Paris
Posts: 1,301
Any downside to doing this?
Mar 2, 2017, 10:19 am
#989
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Explorist, Hilton Gold, UA
Posts: 3,158
Virtuoso rates are the same as the standard cash rate, you cannot use points or P&C, but you do get breakfast, maybe a room upgrade (not likely at HR Kyoto) and a F&B credit (just one for the stay). Works good for cash paying guests, but the differential from P&C can be substantial, even if having to purchase the pts. Depends on the going rate; June is mostly off-season for domestic Japanese travellers, but in recent years hordes of Asian and other visitors have pushed standard rates mostly significantly higher than P&C rates.
Mar 2, 2017, 10:24 am
#990
Join Date: Mar 2006
Location: Paris
Posts: 1,301
Virtuoso rates are the same as the standard cash rate, you cannot use points or P&C, but you do get breakfast, maybe a room upgrade (not likely at HR Kyoto) and a F&B credit (just one for the stay). Works good for cash paying guests, but the differential from P&C can be substantial, even if having to purchase the pts. Depends on the going rate; June is mostly off-season for domestic Japanese travellers, but in recent years hordes of Asian and other visitors have pushed standard rates mostly significantly higher than P&C rates.
Thanks for your help though!