Yes, except some posters have reported success in getting a P&C+DSU when no standard rooms were available, but I have not been able to do that in the few times I have tried.

Since you have to call for P&C, it isn't clear exactly when it's available (and some hotels will sometimes make it available for their good customers when it isn't generally available).

Someone told me that Park Hyatt Maldives no longer offer C&P? is this correct? I want to use this option to book my upcoming trip next November, but someone say this is no longer a option for Park Hyatt Maldives? Anyone able to book for P&C at this property recently? thanks!

Has there been any further official word on this?

I ran into a situation today where a property was refusing to apply a DSU to a (partial) P+C stay. I spoke with several HGP reps who were very helpful and all confirmed that a DSU should _always_ be applicable to a P+C stay if the room is available, and they were able to fix it.

I'm curious if this is "gaming" on the part of the property in question, or if this is just a misunderstanding of HGP policy. If these show up as different inventory and rate codes they may well think that they do have the ability to manage inventory separately, but this seems to be against the HGP terms.

I don't quite get why you were talking to the property regarding DSU, I didn't even think they could apply it. I've always dealt with HGP for DSU, and I've never had a problem, P+C or otherwise.

Hyatt responded to a blog inquiry on this. If the entry level suite is available, a points+cash booking can be upgraded with a DSU just like any other eligible paid rate.
http://viewfromthewing.boardingarea....hy-do-you-ask/
"To clarify, Diamond Suite Upgrade inventory (standard suites) is not capacity controlled. The same Diamond Suite inventory is available whether a Hyatt Gold Passport member is booking a Hyatt rate or points + cash."

Hotels can apply a DSU. I've done it before. I presume they contact HGP, and I don't know the specific mechanics, but a front desk is capable of making arrangements without you having to call HGP.

Properties can definitely apply the DSU.

+1 Just did it this week.

Good to know.

With regards to rooms, properties can do anything that HGP can do.

And more. Sometimes they can open up C+P or DSU availability when Hyatt reservations can't. If Hyatt reservations says there's no C+P or DSU availability it never hurts to ask the hotel directly, although the chances of success are impossible to predict.

Nope, there's no real correlation. I've had P+C not available when standard award was available, I've had P+C available when standard award wasn't, and just this past month I experienced no P+C available, no standard award available, but P+C+DSU available.

The only thing I would use standard award availability for is that there's a slight chance it shows that the hotel isn't close to being fully booked, which gives a chance that P+C might be available. But that's all an mental exercise, and rendered moot by the fact that I would call anyway to check.

Online P+C booking can't come fast enough.

I seriously doubt it will solve all the permutations.

Sorry, I wasn't clear. What happened was:

1) I asked HGP to apply a DSU; they said "no problem, a suite is available". Apparently this is not an automatic process, though, and they had to send an email to the property to confirm.

2) The next day, I was cc'ed on an email between HGP reservations and the property requesting clarification on my arrival time. Earlier in the thread, I saw that the property had rejected DSU: "One of your agent put DIAX code on his reservation, However the room type is Park King under GP5PC. Please kindly remove DIAX code since GP5PCD is not available for the given dates." Later in the thread, I see HGP reservations did as asked.

3) I responded to the mail with the correct arrival information, and inquiring about DSU status (since it had not been deducted from my account).

4) Property responded saying they could put me on a waitlist, but space was not available.

5) I called HGP and they fixed it.

"Fixing it" required escalation to a supervisor, but everyone was super nice and helpful so no complaints there. The Hyatt website gives very limited visibility into the details of the reservation, but I think fixing it involved HGP changing the reservation to a paid night at the P+C copay rate and applying the upgrade.

This definitely supports the information earlier in this thread that indicated that paid+DSU vs PC+DSU are separate rate codes, and it appears that some properties think (maliciously or simply in error) that they're allowed to manage inventory separately.

A completely separate topic: I'd be more than willing to book non-refundable awards/upgrades at either a reduced rate or greater availability. I'm really curious why none of the programs have explored this axis.

Would it be possible to post, minus any personal information, the exact text of the email? I think it would be very helpful for us to get to the bottom of what Hyatt is actually doing.