Hyatt Regency Paris Etoile REVIEW - MASTER THREAD
#886
Join Date: Jun 2007
Location: JAX
Programs: UA Plat MM, AA Gold MM, Marriott LTT, Hyatt Globalist
Posts: 3,770
Award availability issue is for all Hyatt hotels in center city Paris.
#888
FlyerTalk Evangelist
Join Date: Mar 2010
Programs: DL, OZ, AC, AS, AA, BA, Hilton, Hyatt, Marriott, IHG
Posts: 19,903
#889
Join Date: Jun 2007
Location: JAX
Programs: UA Plat MM, AA Gold MM, Marriott LTT, Hyatt Globalist
Posts: 3,770
The only times when I had breakfast in the restaurant was when the hotel was being renovated and Regency Club was closed.
I'll be there later in April and I'll ask.
#890
Join Date: Jul 2019
Location: Los Angeles, CA
Programs: American Express Platinum, Chase Sapphire Reserve
Posts: 619
I'm at this hotel now. It's an interesting property. Not as far out as I'd feared by looking at the map - 15 minutes by Metro from central Paris. Rooms are very small by design, but the view is indeed spectacular on the upper floors. I was given a very warm welcome as a Globalist and the hotel manager actually came out to greet me and we spoke for at least 5-10 minutes. That was a bit surprising, though I felt a little bad to have taken up so much of her time. Did not receive a suite upgrade but did get a very high floor, which is about as much as I could expect. Paris is teeming with tourists despite the labor unrest.
I wonder if some of the warm welcome I got at reception was because Hyatt wants to keep good relations with us Globalists even though this hotel has a limited supply of larger rooms. I do think the design of the hotel makes it a bit difficult for them because the rooms are a bit smaller than one would hope - some more intermediate rooms, partway between suites and the very small regular rooms might make elite members happier. Overall however decently happy with the hotel.
Food in the club in the evening was very, very good. Much better than the typical club fare. There was plenty of food, as well - it didn't run out in 30-40 minutes as some have noted often used to happen. We were also offered breakfast in EITHER the club OR the restaurant. I get the sense the new manager is really trying to make an impression.
I woke up in the middle of the night due to lingering jet lag and decided to come down to the lobby to avoid disturbing my sleeping wife and son. As I was sitting there a young woman came over and sat down and started talking with me. It turned out after a short time she wanted me to help her find a place to sleep. She was also drunk. Security had somehow let her into the hotel lobby. It made me uncomfortable of course. Security escorted her out later.
Overall, I like the property for a less expensive Paris stay.
I wonder if some of the warm welcome I got at reception was because Hyatt wants to keep good relations with us Globalists even though this hotel has a limited supply of larger rooms. I do think the design of the hotel makes it a bit difficult for them because the rooms are a bit smaller than one would hope - some more intermediate rooms, partway between suites and the very small regular rooms might make elite members happier. Overall however decently happy with the hotel.
Food in the club in the evening was very, very good. Much better than the typical club fare. There was plenty of food, as well - it didn't run out in 30-40 minutes as some have noted often used to happen. We were also offered breakfast in EITHER the club OR the restaurant. I get the sense the new manager is really trying to make an impression.
I woke up in the middle of the night due to lingering jet lag and decided to come down to the lobby to avoid disturbing my sleeping wife and son. As I was sitting there a young woman came over and sat down and started talking with me. It turned out after a short time she wanted me to help her find a place to sleep. She was also drunk. Security had somehow let her into the hotel lobby. It made me uncomfortable of course. Security escorted her out later.
Overall, I like the property for a less expensive Paris stay.
#891
Join Date: Jul 2019
Location: Los Angeles, CA
Programs: American Express Platinum, Chase Sapphire Reserve
Posts: 619
Followup: though Globalists can get breakfast in either the restaurant or the Club, we tried both and I'd recommend the Club. Great view and much less crowded than the restaurant and the food is similarly good.
#892
Join Date: May 2003
Location: Philadelphia, LAX, Paris
Programs: UA 1K/2MM, SPG/Marriott Lifetime Titanium, Lifetime HHonors Diamond, Hyatt Globalist, AA Exec Plat
Posts: 3,331
The breakfast at the restaurant is nothing special, IMO
#893
Join Date: Nov 2016
Programs: Nectar Card
Posts: 1,093
I'm at this hotel now. It's an interesting property. Not as far out as I'd feared by looking at the map - 15 minutes by Metro from central Paris. Rooms are very small by design, but the view is indeed spectacular on the upper floors. I was given a very warm welcome as a Globalist and the hotel manager actually came out to greet me and we spoke for at least 5-10 minutes. That was a bit surprising, though I felt a little bad to have taken up so much of her time. Did not receive a suite upgrade but did get a very high floor, which is about as much as I could expect. Paris is teeming with tourists despite the labor unrest.
I wonder if some of the warm welcome I got at reception was because Hyatt wants to keep good relations with us Globalists even though this hotel has a limited supply of larger rooms. I do think the design of the hotel makes it a bit difficult for them because the rooms are a bit smaller than one would hope - some more intermediate rooms, partway between suites and the very small regular rooms might make elite members happier. Overall however decently happy with the hotel.
Food in the club in the evening was very, very good. Much better than the typical club fare. There was plenty of food, as well - it didn't run out in 30-40 minutes as some have noted often used to happen. We were also offered breakfast in EITHER the club OR the restaurant. I get the sense the new manager is really trying to make an impression.
I woke up in the middle of the night due to lingering jet lag and decided to come down to the lobby to avoid disturbing my sleeping wife and son. As I was sitting there a young woman came over and sat down and started talking with me. It turned out after a short time she wanted me to help her find a place to sleep. She was also drunk. Security had somehow let her into the hotel lobby. It made me uncomfortable of course. Security escorted her out later.
Overall, I like the property for a less expensive Paris stay.
I wonder if some of the warm welcome I got at reception was because Hyatt wants to keep good relations with us Globalists even though this hotel has a limited supply of larger rooms. I do think the design of the hotel makes it a bit difficult for them because the rooms are a bit smaller than one would hope - some more intermediate rooms, partway between suites and the very small regular rooms might make elite members happier. Overall however decently happy with the hotel.
Food in the club in the evening was very, very good. Much better than the typical club fare. There was plenty of food, as well - it didn't run out in 30-40 minutes as some have noted often used to happen. We were also offered breakfast in EITHER the club OR the restaurant. I get the sense the new manager is really trying to make an impression.
I woke up in the middle of the night due to lingering jet lag and decided to come down to the lobby to avoid disturbing my sleeping wife and son. As I was sitting there a young woman came over and sat down and started talking with me. It turned out after a short time she wanted me to help her find a place to sleep. She was also drunk. Security had somehow let her into the hotel lobby. It made me uncomfortable of course. Security escorted her out later.
Overall, I like the property for a less expensive Paris stay.
The first half seemed to describe some well-considered hospitality (for example, the new manager trying to make a good impression). So I imagined that last bit would read, "As I was sitting there a young woman came over and sat down and started talking with me. It turned out the new hotel manager had even hired some local poets, musicians, and authors to make interesting conversation with the guests and drum up the atmosphere of the bar. The manager had once worked in the Ministère de la Culture and before that as a wine and spirits director."
Sounds like it's a decent property, though I do wish they would not be so unscrupulous with their WoH availability (as many have noted).
#894
Spent three nights here last week. We booked an Eiffel tower view room with club access as this was the only room type that accommodated 3 per the website (more on this later).
Like the FTer mentioned above, we were also greeted by a manager upon check-in and given a chocolate bar as an amenity. She mentioned how our room had been upgraded (it wasn't, we got what we booked) and we would have a great view of the Eiffel tower. She explained the club hours and inclusions and gave me her card should we have any questions. My wife and I were very surprised and impressed, especially since we are only Explorists. This was great start to our stay.
We had originally requested a crib as our 5mo-old son was with us. However, these rooms are small, and we opted to not use the crib since it barely fit and took up too much space. It was promptly removed when I called the FD.
As my first time traveling to Europe with a baby, I didn't want to take the chance when booking and always searched for rooms with 2 adults and 1 infant/child since a lot of hotels (especially in Paris) explicitly stated capacity limits. At this HR, this restricted our room choices to club level rooms only. However, at check-in they hardly inquired about our son, except with regards to the crib. We had similar experiences at the other Hyatts in Europe during this trip, so in the future I would likely exclude my infant son from bookings. As this could have saved us some money and we would have been able to use our club access awards.
I agree with previous reviews, the club at this HR is awesome. Wine selection was solid, 3 reds, 3 whites and 2 roses were on tap. Coffee machine with a sign indicating they are happy to prepare specialty coffees upon request (e.g., iced coffee, alt-milks). The spread in the evening was nice, with a few hot items, cold cuts and desserts. We used the club in the afternoon as our happy hour as we enjoyed the wine selections, and while we did have a few bites, I would never make a meal of it. Some definitely tried though. All staff was friendly and maintained things clean and stocked. The view was fantastic, but note that there are only about 30 seats available in the evenings. We saw people get turned away, with an offer to take food back to their rooms.
For breakfast, the club more than doubled in size as it expands into the Windo bar. With the view now including the eiffel tower. Food selection was great, with tons of breads and pastries. Plenty of hot items too, but I can see it getting old after more than a few days since the rotation did not change much during our stay.
As for our room, we found the view to be awesome, in the literal sense of the word. My wife couldn't stop talking about it. The view only got better at night. The room, while tight, was well layed out and very clean and fresh. The hard product is good, nothing extravagant but good.
We will return.
Like the FTer mentioned above, we were also greeted by a manager upon check-in and given a chocolate bar as an amenity. She mentioned how our room had been upgraded (it wasn't, we got what we booked) and we would have a great view of the Eiffel tower. She explained the club hours and inclusions and gave me her card should we have any questions. My wife and I were very surprised and impressed, especially since we are only Explorists. This was great start to our stay.
We had originally requested a crib as our 5mo-old son was with us. However, these rooms are small, and we opted to not use the crib since it barely fit and took up too much space. It was promptly removed when I called the FD.
As my first time traveling to Europe with a baby, I didn't want to take the chance when booking and always searched for rooms with 2 adults and 1 infant/child since a lot of hotels (especially in Paris) explicitly stated capacity limits. At this HR, this restricted our room choices to club level rooms only. However, at check-in they hardly inquired about our son, except with regards to the crib. We had similar experiences at the other Hyatts in Europe during this trip, so in the future I would likely exclude my infant son from bookings. As this could have saved us some money and we would have been able to use our club access awards.
I agree with previous reviews, the club at this HR is awesome. Wine selection was solid, 3 reds, 3 whites and 2 roses were on tap. Coffee machine with a sign indicating they are happy to prepare specialty coffees upon request (e.g., iced coffee, alt-milks). The spread in the evening was nice, with a few hot items, cold cuts and desserts. We used the club in the afternoon as our happy hour as we enjoyed the wine selections, and while we did have a few bites, I would never make a meal of it. Some definitely tried though. All staff was friendly and maintained things clean and stocked. The view was fantastic, but note that there are only about 30 seats available in the evenings. We saw people get turned away, with an offer to take food back to their rooms.
For breakfast, the club more than doubled in size as it expands into the Windo bar. With the view now including the eiffel tower. Food selection was great, with tons of breads and pastries. Plenty of hot items too, but I can see it getting old after more than a few days since the rotation did not change much during our stay.
As for our room, we found the view to be awesome, in the literal sense of the word. My wife couldn't stop talking about it. The view only got better at night. The room, while tight, was well layed out and very clean and fresh. The hard product is good, nothing extravagant but good.
We will return.
#895
Join Date: Mar 2015
Programs: Hyatt Lifetime Globalist, Marriott Gold, BA Gold
Posts: 683
Just checking out of a 3-night stay at the HR Etoile as PHV and HdL were at stratospheric prices due to Roland Garros.
Still a solid product and Globalist treatment despite the total lack of charm and average location.
But what surprised me looking at options to come back at similar dates next year is that prices are double (ie 5-600/night almost inline with HdL)? Looking at other dates in March/April it's the same?
Do they really think they can price so many rooms at this level? Or a timing strategy and prices will (massively) decline closer to the dates?
Still a solid product and Globalist treatment despite the total lack of charm and average location.
But what surprised me looking at options to come back at similar dates next year is that prices are double (ie 5-600/night almost inline with HdL)? Looking at other dates in March/April it's the same?
Do they really think they can price so many rooms at this level? Or a timing strategy and prices will (massively) decline closer to the dates?
#896
Join Date: Oct 2011
Location: BKK
Programs: World of Hyatt Globalist; Marriott Bonvoy LTP; IHG Plat
Posts: 2,234
Just checking out of a 3-night stay at the HR Etoile as PHV and HdL were at stratospheric prices due to Roland Garros.
Still a solid product and Globalist treatment despite the total lack of charm and average location.
But what surprised me looking at options to come back at similar dates next year is that prices are double (ie 5-600/night almost inline with HdL)? Looking at other dates in March/April it's the same?
Do they really think they can price so many rooms at this level? Or a timing strategy and prices will (massively) decline closer to the dates?
Still a solid product and Globalist treatment despite the total lack of charm and average location.
But what surprised me looking at options to come back at similar dates next year is that prices are double (ie 5-600/night almost inline with HdL)? Looking at other dates in March/April it's the same?
Do they really think they can price so many rooms at this level? Or a timing strategy and prices will (massively) decline closer to the dates?
#898
Join Date: Mar 2015
Programs: Hyatt Lifetime Globalist, Marriott Gold, BA Gold
Posts: 683
Just checking out of a 3-night stay at the HR Etoile as PHV and HdL were at stratospheric prices due to Roland Garros.
Still a solid product and Globalist treatment despite the total lack of charm and average location.
But what surprised me looking at options to come back at similar dates next year is that prices are double (ie 5-600/night almost inline with HdL)? Looking at other dates in March/April it's the same?
Do they really think they can price so many rooms at this level? Or a timing strategy and prices will (massively) decline closer to the dates?
Still a solid product and Globalist treatment despite the total lack of charm and average location.
But what surprised me looking at options to come back at similar dates next year is that prices are double (ie 5-600/night almost inline with HdL)? Looking at other dates in March/April it's the same?
Do they really think they can price so many rooms at this level? Or a timing strategy and prices will (massively) decline closer to the dates?
#899
Join Date: Jun 2007
Location: JAX
Programs: UA Plat MM, AA Gold MM, Marriott LTT, Hyatt Globalist
Posts: 3,770
Historically, HR Etoile room rates a year out have been at 555 euros for the past several years when I checked, and then the hotel posts real rates. I have been staying at this hotel between March and April for quite a few years for a trade show, so I would check hotel rates as soon I find out next years dates. Usually the rates start being real after the summer peak.
#900
Join Date: Mar 2015
Programs: Hyatt Lifetime Globalist, Marriott Gold, BA Gold
Posts: 683
Historically, HR Etoile room rates a year out have been at 555 euros for the past several years when I checked, and then the hotel posts real rates. I have been staying at this hotel between March and April for quite a few years for a trade show, so I would check hotel rates as soon I find out next years dates. Usually the rates start being real after the summer peak.
Prices for next June already moved from 500+ to 350 euros in one week so I booked it but will check again after Summer as you said…