Park Hyatt Bangkok REVIEW - MASTER THREAD
Jan 25, 2018, 2:14 pm
#646
Join Date: Sep 2007
Location: SNA/LAX
Programs: Hertz PC, Hilton DMD, IHG Spire Amb, Bonvoy Titanium Elite & WoH Globalist
Posts: 8,076
Quality over Quantity
I was thinking of doing two nights here at the conclusion of our SE Asia whirlwind (departed BKK on January 15th at 01:10 AM) but changed my mind due to awesome treatment and the promise of 9:00 PM late checkout at the InterContinental Bangkok. I did however tour this property on January 5th guided by FD associate Khun Henry whom I know from the Hilton Sukhumvit lounge when he worked there. The hard product looks amazing! Was shown a vast suite on the 24th floor along with a double room (for the kids). Both rooms can be isolated from the entire floor by a privacy double door to form an apartment. The plan was that we would pay P+C rate for one rooms (10K points + THB 4,250++) and the Chase Hyatt CC promotional nights for the 2nd room. They agreed to upgrade one room using one of our Globalist UG certs. I absolutely thought this property looks like a museum with its interesting architecture and many displayed artwork.
The photo album is here:
The photo album is here:
Jan 25, 2018, 3:23 pm
#647
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,527
You are the only person on FT to have said this and you haven't slept overnight in the hotel.
It is quite the opposite, style over substance. The noise pollution from the lack of double glazing, the sewerage smell and average service are not good enough.
It is quite the opposite, style over substance. The noise pollution from the lack of double glazing, the sewerage smell and average service are not good enough.
Jan 25, 2018, 3:57 pm
#648
Join Date: Sep 2007
Location: SNA/LAX
Programs: Hertz PC, Hilton DMD, IHG Spire Amb, Bonvoy Titanium Elite & WoH Globalist
Posts: 8,076
I remember the St. Regis having a foul sewage smell in their Astor suites during the first 2 years but we no longer hear about that complaint - it's fixable!
Jan 25, 2018, 5:07 pm
#649
Join Date: Nov 2013
Posts: 406
Many feedback from here is really making me think twice about staying here in June. I was contemplating on using my 4 free nights from the Hyatt CC (his &her) for this. Should I use the free nights at this PH or the one in Vietnam? Any recommendation? Lastly, I can use it at Malaysia (Grand Hyatt) but not sure if I am getting much value by doing so.
Free night expires in August and I am traveling to SGN/BKK/KUl in June.
Free night expires in August and I am traveling to SGN/BKK/KUl in June.
Jan 25, 2018, 5:20 pm
#650
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,527
Jan 25, 2018, 5:48 pm
#651
FlyerTalk Evangelist
Join Date: Mar 2013
Location: Parts Unknown
Posts: 10,053
Many feedback from here is really making me think twice about staying here in June. I was contemplating on using my 4 free nights from the Hyatt CC (his &her) for this. Should I use the free nights at this PH or the one in Vietnam? Any recommendation? Lastly, I can use it at Malaysia (Grand Hyatt) but not sure if I am getting much value by doing so.
Free night expires in August and I am traveling to SGN/BKK/KUl in June.
Free night expires in August and I am traveling to SGN/BKK/KUl in June.
Jan 25, 2018, 6:29 pm
#652
Join Date: Oct 2009
Location: BNA
Programs: Hyatt Explorist, Bonvoy Plat, HHonors Diamond, DL Gold
Posts: 383
The Park Hyatt Bangkok is overpriced relative to the local competition. The Park Hyatt BKK is not worth a 2000-3000 THB premium over the Grand Hyatt Erawan, Sheraton Grande Sukhumvit, or other comparable properties (yes, I think those properties offer quite comparable standard rooms and good service). Given a choice between the GHE and the Park Hyatt BKK, I would choose to stay at the GHE.
I was given a tour of the PH BKK. Although the hotel's common areas and Central Embassy Mall location are really nice, I found the standard rooms at the PH BKK rather standard; not worth a premium price. In the past, I have stayed in both standard rooms and suites at the GHE and Sheraton Grande Sukhumvit, but did not see the suites at the PH BKK. Earlier this week I had oysters and cocktails at the Park Hyatt's Penthouse Bar and Grill. I enjoyed it there and look forward to going back. So for a Hyatt experience in BKK, I would stay at the Grand Hyatt Erawan and visit the Park Hyatt's Penthouse Bar and Grill in the evening one night for cocktails or dinner.
I was given a tour of the PH BKK. Although the hotel's common areas and Central Embassy Mall location are really nice, I found the standard rooms at the PH BKK rather standard; not worth a premium price. In the past, I have stayed in both standard rooms and suites at the GHE and Sheraton Grande Sukhumvit, but did not see the suites at the PH BKK. Earlier this week I had oysters and cocktails at the Park Hyatt's Penthouse Bar and Grill. I enjoyed it there and look forward to going back. So for a Hyatt experience in BKK, I would stay at the Grand Hyatt Erawan and visit the Park Hyatt's Penthouse Bar and Grill in the evening one night for cocktails or dinner.
Last edited by conde; Jan 25, 2018 at 10:08 pm Reason: Changed GHE to Park Hyatt BKK: PH BKK not worth 2-3K THB Premium
Jan 25, 2018, 6:59 pm
#653
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
Jan 25, 2018, 7:53 pm
#654
Join Date: Jan 2016
Posts: 905
C&P is rarely a bargain at either GHE or PH. Once ++ is added, the cash component at GHE goes to over 4000, then add the value of the points. I use it because it's not a prepaid rate and consequently can more easily use a Thai issued card.
When the PH first opened the C$P rate was the same as GHE. I'm not sure if that was a promotion or a mistake but I was glad to take advantage of it. It didn't last long, so maybe an error.
Surely the real test for PH will be during the forthcoming summer. While they should continue to do well at weekends, with large numbers of guests from Sing, KL, HK and Taipei, April, May , June will be tougher and harder to sustain the very high rates
When the PH first opened the C$P rate was the same as GHE. I'm not sure if that was a promotion or a mistake but I was glad to take advantage of it. It didn't last long, so maybe an error.
Surely the real test for PH will be during the forthcoming summer. While they should continue to do well at weekends, with large numbers of guests from Sing, KL, HK and Taipei, April, May , June will be tougher and harder to sustain the very high rates
Jan 25, 2018, 9:09 pm
#655
Join Date: Jun 2005
Location: MD, USA
Programs: UA- Pl (2MM), AA-Go, Delta-Silver, Hyatt-Globalist!, MR/SPG comb - Plat, Hilton - nada
Posts: 707
checking in here in ~4 hrs. Been at the GH for my work stint here - last 2 nights on "personal" time.
Used my Cat 1-7 cert for 1 night (no other chance to use it before March) - and paid for 2nd night.
Just checked - no suites avail online :-(...hopefully upg to Corner Deluxe?
Used my Cat 1-7 cert for 1 night (no other chance to use it before March) - and paid for 2nd night.
Just checked - no suites avail online :-(...hopefully upg to Corner Deluxe?
Jan 25, 2018, 10:11 pm
#656
Join Date: Oct 2009
Location: BNA
Programs: Hyatt Explorist, Bonvoy Plat, HHonors Diamond, DL Gold
Posts: 383
Jan 26, 2018, 5:09 am
#657
Join Date: Sep 2007
Location: SNA/LAX
Programs: Hertz PC, Hilton DMD, IHG Spire Amb, Bonvoy Titanium Elite & WoH Globalist
Posts: 8,076
I spent 5 nights here over new years and had a great stay. I was concerned after reading some of the above reviews prior to going. I had the deluxe room which while smaller than usual still had a huge bathroom, separate powder room and walk in closet. I had no problem with fridge noise and the air conditioning was adequate with temperature in the 80s outside. There is a brief smell of sewage at the entrance as you walk to the elevator to go to the 10th floor lobby, but this smell is common throughout Asia and only lasted a few seconds. I found the Glob breakfast excellent and the happy hr from 6-8 was nice. Was given 4pm checkout with no problems despite hotel being full.
Overall I was very happy with this hotel and would stay again.
Overall I was very happy with this hotel and would stay again.
You wrongly assume that I didn't read the thread and your last 2 entries aren't much meaningful in any way other than being rude.
Jan 27, 2018, 6:45 am
#658
Join Date: Jun 2005
Location: MD, USA
Programs: UA- Pl (2MM), AA-Go, Delta-Silver, Hyatt-Globalist!, MR/SPG comb - Plat, Hilton - nada
Posts: 707
My comments after 1 day cycle - 1st time here.
1. Took Uber to hotel - the Uber driver did know the proper entrance for the hotel. I guess the drivers have learned where the entry is.
2. Check-in was fine - Upg to Corner Deluxe (no suite showed avail) - the check-in staff walk you to the room and complete formalities there. Also, I detected no sewage smell in any of the public areas. Maybe they have solved that issue?
3. Evening Happy Hour - again some confusion most likely related to communication? It is "free flow" of the choices of beer/wine. Some people had understand that you could only have 2? We drank Singha, and was surprised that it was draft pints, not bottles, so 2 was plenty. As others have said you get 1 bar platter (per room, not per person). I dont know, if you are 1 person, do they only give you 1 of each item? There are 3 foods on the platter - satay sticks/spring rolls/sliders (2 of each for us - 2 pax)
4. After dinner came back to a very warm room - remembered the comments here and thought "uh oh". But noticed the temp was set on "Auto", took it off Auto to High fan level, pushed down to 19, and room was fine within ~20 min and all night.
5. Breakfast - presented the 1 page card and told we could order from there. We ordered 2 items (eggs & waffles), and helped ourselves to the buffet.
Other comments - I don't notice the corridors being any warmer than the rest of the spaces.
So all in all, ok stay - but value is questionable. Room rate of 12k++ is a lot. But our effective rate was 6k as I was using my Cat 1-7 cert for 1 night.
my gf did comment that she felt the restaurant breakfast (esp the asian items) was better at the GH.
1. Took Uber to hotel - the Uber driver did know the proper entrance for the hotel. I guess the drivers have learned where the entry is.
2. Check-in was fine - Upg to Corner Deluxe (no suite showed avail) - the check-in staff walk you to the room and complete formalities there. Also, I detected no sewage smell in any of the public areas. Maybe they have solved that issue?
3. Evening Happy Hour - again some confusion most likely related to communication? It is "free flow" of the choices of beer/wine. Some people had understand that you could only have 2? We drank Singha, and was surprised that it was draft pints, not bottles, so 2 was plenty. As others have said you get 1 bar platter (per room, not per person). I dont know, if you are 1 person, do they only give you 1 of each item? There are 3 foods on the platter - satay sticks/spring rolls/sliders (2 of each for us - 2 pax)
4. After dinner came back to a very warm room - remembered the comments here and thought "uh oh". But noticed the temp was set on "Auto", took it off Auto to High fan level, pushed down to 19, and room was fine within ~20 min and all night.
5. Breakfast - presented the 1 page card and told we could order from there. We ordered 2 items (eggs & waffles), and helped ourselves to the buffet.
Other comments - I don't notice the corridors being any warmer than the rest of the spaces.
So all in all, ok stay - but value is questionable. Room rate of 12k++ is a lot. But our effective rate was 6k as I was using my Cat 1-7 cert for 1 night.
my gf did comment that she felt the restaurant breakfast (esp the asian items) was better at the GH.
Jan 28, 2018, 9:44 pm
#660
Suspended
Join Date: Nov 1999
Posts: 24,153
In house at present in an xx16 room, the floor map on the door shows it as the largest room on the floor. Used a DSU. Amazing place, happy I stuck with the PH and didnt go to The GH
Kudos to Caroline and Yeni 2 Great employees who go way above and beyond whats called for
xx16 faces the British Embassy and gardens. They know all about the noise problem in the rooms facing the other way and are trying to figure out what to do to prevent it. i suggest if staying here ask for a room facing The british Embassy as theres little to no noise, it also has a view of the pool down below
I havent smelled anything anywhere Ive walked in the hotel, so that problem seems to have been solved, was told it may have come from the restaurants in the mall. sat waiting for someone near the front desk and didnt smell anything at all
If its overpriced at least compared to other places I cant comment on as I have no idea. But Im happy with everything thus far and wish I wasnt leaving come Weds
I guess to some no lounge is a deal killer, for me all I get there is drinks so with 6 bottles of water in the room daily thats solved. Yes I would return here in a moment
Kudos to Caroline and Yeni 2 Great employees who go way above and beyond whats called for
xx16 faces the British Embassy and gardens. They know all about the noise problem in the rooms facing the other way and are trying to figure out what to do to prevent it. i suggest if staying here ask for a room facing The british Embassy as theres little to no noise, it also has a view of the pool down below
I havent smelled anything anywhere Ive walked in the hotel, so that problem seems to have been solved, was told it may have come from the restaurants in the mall. sat waiting for someone near the front desk and didnt smell anything at all
If its overpriced at least compared to other places I cant comment on as I have no idea. But Im happy with everything thus far and wish I wasnt leaving come Weds
I guess to some no lounge is a deal killer, for me all I get there is drinks so with 6 bottles of water in the room daily thats solved. Yes I would return here in a moment