Park Hyatt Bangkok REVIEW - MASTER THREAD
#796
Join Date: May 2018
Location: Probably on a flight.
Programs: WoH Glob, HH Diamond, Bonvoy Titanium
Posts: 197
For what it's worth Ive spent well over 50 nights at both hotels. The service at the St Regis I would say is a cut above PH, but I stay at the PH almost exclusively now. I love the hotel and have had nothing but fantastic stays.
#797
Final stay notes.
- Aircon cold as a Fall day.
- BTS noise was very gentle. Certainly nothing like the Spa Cottage at GH Erawan.
- Breakfast plentiful and seemingly unlimited. Very high quality produce.
- Pool chairs almost full at 10am.
- Aircon cold as a Fall day.
- BTS noise was very gentle. Certainly nothing like the Spa Cottage at GH Erawan.
- Breakfast plentiful and seemingly unlimited. Very high quality produce.
- Pool chairs almost full at 10am.
#798
#799
Join Date: Dec 2013
Location: Homeless
Programs: Hyatt Glob; Hilton Dia; Marriott AMB; Accor Dia; IHG Dia Amb; GHA Tit
Posts: 4,839
Do you have Globalist status at Hyatt? And out of interest, do you have Diamond status at Hilton and/or Platinum status at Accor? A more complete comparison would be PH vs StR vs WA, which I could provide. I could lump in Banyan Tree as well which is arguably Accor's top property in Bangkok but it's a notch below the other three. The upcoming Orient Express (who was supposed to be Bangkok EDITION) will probably mean Accor gets a hotel which can compete with Park Hyatt too.
#800
#802
Join Date: May 2018
Location: Probably on a flight.
Programs: WoH Glob, HH Diamond, Bonvoy Titanium
Posts: 197
I think the hard product suits my tastes more (from a design standpoint) and I like the location better. I always book a park deluxe suite and just really love the room, modern and minimalist just resonates better with me. St regis has a more polished soft product (honestly the service is fantastic) but the park hyatt has always been very good.
#803
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Join Date: Aug 2013
Location: Southern California, USA
Programs: Marriott Ambassador and LTT, UA Plat/LT Gold, AA Gold
Posts: 8,764
Do you have Globalist status at Hyatt? And out of interest, do you have Diamond status at Hilton and/or Platinum status at Accor? A more complete comparison would be PH vs StR vs WA, which I could provide. I could lump in Banyan Tree as well which is arguably Accor's top property in Bangkok but it's a notch below the other three. The upcoming Orient Express (who was supposed to be Bangkok EDITION) will probably mean Accor gets a hotel which can compete with Park Hyatt too.
#804
Join Date: May 2018
Location: Probably on a flight.
Programs: WoH Glob, HH Diamond, Bonvoy Titanium
Posts: 197
#805
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For the record, I easily can use points to get a standard suite or even a premier suite at the PH regardless of Globalist status. I am not one to pick a hotel based on whether or not I can get free breakfast, so that’s not a factor here for me at all.
That’s also how I enjoyed such nice stays at the PH Sydney and PH Istanbul.
So for me, the question remained: was this PH Bangkok really comparable to the StR Bangkok in terms of soft product? Apparently, the answer is a resounding no.
#806
Join Date: Dec 2013
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Programs: Hyatt Glob; Hilton Dia; Marriott AMB; Accor Dia; IHG Dia Amb; GHA Tit
Posts: 4,839
I can see from your subsequent comments that you were only asking the question in terms of soft product, in this case status is less important. I will post a more extensive review of PH in a few days and I will make more extensive comments about StR vs PH in the luxury thread rather than here later on, but for the moment I would suggest that Waldorf Astoria might actually be the best of the three for soft product so you might throw it into your list of potential choices for your upcoming trip. See section "service" in this review of WA BKK
http://www.flyertalk.com/hotel-revie...customers-3310
Not sure how you define "top suite", but I think a first time Ambassador guest at StR will probably be upgraded to the Met Suite or Grand Met Suite, but no more. Some very frequent guests have reported getting the StR suite or Caroline Astor suite but it's not the norm. At PH they are obviously hit & miss regarding suite upgrades for Globalists - the fact that you did not receive a suite upgrade to begin with on your most recent stay was wrong.
#807
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Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,466
Correct. That said, StR Bangkok is good but not great so temper your expectations; relative to other StR of the world this is not one of the best. There are plenty of people who prefer Sheraton Grande Sukhumvit or Athenee instead so it illustrates that StR is not hitting it out of the park and Bangkok has two LCs which are quite good options not far behind StR.
Agree. And you really need to get up to CA suite before they get impressive (IMO).
#808
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Sorry if I was not very clear to begin with. When comparing two hotels, I usually consider status in the equation otherwise it might be an imbalanced comparison. It's fair to compare Ambassador treatment at StR to Globalist treatment at PH especially when assessing the value of the room upgrade you will get. In any particular city, perhaps StR or PH will be the better bet, but the equation might change for someone with status at only one of the two.
I can see from your subsequent comments that you were only asking the question in terms of soft product, in this case status is less important. I will post a more extensive review of PH in a few days and I will make more extensive comments about StR vs PH in the luxury thread rather than here later on, but for the moment I would suggest that Waldorf Astoria might actually be the best of the three for soft product so you might throw it into your list of potential choices for your upcoming trip. See section "service" in this review of WA BKK
http://www.flyertalk.com/hotel-revie...customers-3310
I can see from your subsequent comments that you were only asking the question in terms of soft product, in this case status is less important. I will post a more extensive review of PH in a few days and I will make more extensive comments about StR vs PH in the luxury thread rather than here later on, but for the moment I would suggest that Waldorf Astoria might actually be the best of the three for soft product so you might throw it into your list of potential choices for your upcoming trip. See section "service" in this review of WA BKK
http://www.flyertalk.com/hotel-revie...customers-3310
I’ve stayed at many PH properties without top status and still have been able to get amazing suites or certainly nice room upgrades. At the PH Istanbul, I used points to get a suite...and then leveraged that and service recovery to get a specialty Terrace Suite. At the PH Sydney, I got a nice category outside to a spacious city view room. At the PH Chicago, I just used points to get a suite. At the PH Bangkok, I certainly don’t need any status to get a nice suite; a premium suite award should do the trick quite easily.
Having a free breakfast benefit is nice, but it’s hardly more important to me than a hotel offering better service overall and better food/beverage.
In the case of this PH Bangkok, I’d heard many reports here and especially in the Luxury Hotels Forum that suggest the StR is superior to the PH. Seeing those same reports here from people who stay often at both reinforces those reports.
Considering I happen to be an Ambassador elite with Marriott, that together with the above reports now seals the deal for me for the StR, understandably.
Thanks for the WA suggestion. After disappointing stays with enough WAs, I think I’ll leave the Hilton universe to others more brave than me.
Exactly. Personally I care about room upgrades because all else being equal it means I am getting incrementally better value relative to what I paid. There are not that many cities where it will be better to book a Hyatt without Globalist status than the top Marriott property with AMB status. Sydney and Zurich come to mind, but there is no StR or RC in those cities.
StR Bangkok is good but not great so temper your expectations; relative to other StR of the world this is not one of the best. There are plenty of people who prefer Sheraton Grande Sukhumvit or Athenee instead so it illustrates that StR is not hitting it out of the park and Bangkok has two LCs which are quite good options not far behind StR.
That many Marriott elites may prefer the SGS or Athenee also does little to make the PH look any better IMO!
Not sure how you define "top suite", but I think a first time Ambassador guest at StR will probably be upgraded to the Met Suite or Grand Met Suite, but no more. Some very frequent guests have reported getting the StR suite or Caroline Astor suite but it's not the norm. At PH they are obviously hit & miss regarding suite upgrades for Globalists - the fact that you did not receive a suite upgrade to begin with on your most recent stay was wrong.
Regardless, I am most grateful to the Hyatt members here who have so much experience with both the StR and PH. Most of the Marriott members seem to stick to the aforementioned properties. This discussion here has allowed me the comparison and contrast I needed.
#809
#810
Sorry if I was not very clear to begin with. When comparing two hotels, I usually consider status in the equation otherwise it might be an imbalanced comparison. It's fair to compare Ambassador treatment at StR to Globalist treatment at PH especially when assessing the value of the room upgrade you will get. In any particular city, perhaps StR or PH will be the better bet, but the equation might change for someone with status at only one of the two.
I can see from your subsequent comments that you were only asking the question in terms of soft product, in this case status is less important. I will post a more extensive review of PH in a few days and I will make more extensive comments about StR vs PH in the luxury thread rather than here later on, but for the moment I would suggest that Waldorf Astoria might actually be the best of the three for soft product so you might throw it into your list of potential choices for your upcoming trip. See section "service" in this review of WA BKK
http://www.flyertalk.com/hotel-revie...customers-3310
Exactly. Personally I care about room upgrades because all else being equal it means I am getting incrementally better value relative to what I paid. There are not that many cities where it will be better to book a Hyatt without Globalist status than the top Marriott property with AMB status. Sydney and Zurich come to mind, but there is no StR or RC in those cities.
Correct. That said, StR Bangkok is good but not great so temper your expectations; relative to other StR of the world this is not one of the best. There are plenty of people who prefer Sheraton Grande Sukhumvit or Athenee instead so it illustrates that StR is not hitting it out of the park and Bangkok has two LCs which are quite good options not far behind StR.
Not sure how you define "top suite", but I think a first time Ambassador guest at StR will probably be upgraded to the Met Suite or Grand Met Suite, but no more. Some very frequent guests have reported getting the StR suite or Caroline Astor suite but it's not the norm. At PH they are obviously hit & miss regarding suite upgrades for Globalists - the fact that you did not receive a suite upgrade to begin with on your most recent stay was wrong.
I can see from your subsequent comments that you were only asking the question in terms of soft product, in this case status is less important. I will post a more extensive review of PH in a few days and I will make more extensive comments about StR vs PH in the luxury thread rather than here later on, but for the moment I would suggest that Waldorf Astoria might actually be the best of the three for soft product so you might throw it into your list of potential choices for your upcoming trip. See section "service" in this review of WA BKK
http://www.flyertalk.com/hotel-revie...customers-3310
Exactly. Personally I care about room upgrades because all else being equal it means I am getting incrementally better value relative to what I paid. There are not that many cities where it will be better to book a Hyatt without Globalist status than the top Marriott property with AMB status. Sydney and Zurich come to mind, but there is no StR or RC in those cities.
Correct. That said, StR Bangkok is good but not great so temper your expectations; relative to other StR of the world this is not one of the best. There are plenty of people who prefer Sheraton Grande Sukhumvit or Athenee instead so it illustrates that StR is not hitting it out of the park and Bangkok has two LCs which are quite good options not far behind StR.
Not sure how you define "top suite", but I think a first time Ambassador guest at StR will probably be upgraded to the Met Suite or Grand Met Suite, but no more. Some very frequent guests have reported getting the StR suite or Caroline Astor suite but it's not the norm. At PH they are obviously hit & miss regarding suite upgrades for Globalists - the fact that you did not receive a suite upgrade to begin with on your most recent stay was wrong.
I am sorry to say that most Globalists grossly underestimate what those without any Hyatt status can still enjoy.
I’ve stayed at many PH properties without top status and still have been able to get amazing suites or certainly nice room upgrades. At the PH Istanbul, I used points to get a suite...and then leveraged that and service recovery to get a specialty Terrace Suite. At the PH Sydney, I got a nice category outside to a spacious city view room. At the PH Chicago, I just used points to get a suite. At the PH Bangkok, I certainly don’t need any status to get a nice suite; a premium suite award should do the trick quite easily.
Thanks. Actually, the reason IME that so many Marriott elites prefer the SGS or Athenee has little to do with hard product or soft product and everything to do with there being a good lounge. The other reasons are that the StR costs more and/or isn’t located where some prefer. I could care less about lounges; I prefer room service. (A lovely Globalist benefit to get room service breakfast, but again I don’t care about that as much as overall luxury hard product and service.)
Last edited by Aventine; Jun 13, 2019 at 12:30 am