Lefly

Anyone with experience regarding Hilton status benefits at this property when the stay is booked through a third party, like BA holidays (flights+hotel package)?
I know on paper you have no benefits and no points given when not booking directly with Hilton, but sometimes it happens anyway... and before making any decision I would like to know if there are chances or not at all.

Thank you!

soy

I have been here several time -granted not since 2016 - but they had a late checkout lounge with showers so you could freshen up before heading to the airport. I assume that is still in place. Its pretty common in Asian resorts

bamboola

The lounge has been converted to the gym. There are still shower facilities in the back of the new gym that you might be able to us.

SkyTeam777

Can anyone share details on what exactly is being changed? When will the renovations be complete?

Cynicor

Theres lots above but all rooms completely gutted and redone in paint and style and furniture. Tiling, painting etc. Gym moved, spa redone, restaurants endclosed or changed completely etc.
irs huge and there is no timeline for completion. There is still the entire suites wing to go, so 1-2 years? They use the low season (soon) to close large parts down, but I still love the place.

antebellum

Well, I am very much looking towards to our stay (in about two weeks), however, I have several questions:
1. How did the renovation process go, and have any rooms been renovated already?
2. Have anyone used hotel transfer service before, and what is the approximate price range?
I am arriving from CGK, hence no immigration required whatsoever.

Thanks very much.

JJeffrey

1. Spend some time reading through this thread, there is lots of info re: renovations.

2. Last time I was there (2017) the Conrad airport transfer was $22 USD, only marginally more expensive than a local taxi and hence a no-brainer to have a car there waiting for you.

Bavariair

As I just returned from a 7 night stay there, some recent experience regarding your questions:

1. From what I recall, the whole northernmost wing (between the suites area and the small pond) is currently being renovated, resulting in quite some noise so I would make sure to get a room near the main pool area where no construction is going on. We got an already renovated room (lagoon view IIRC) and much of the facilities around the resort look refreshed. Though they are still doing some work at the beach directly in front of the main pool which can be bothering at times (not that the sea is particularly nice in that area of Bali due to the tide anyway).
2. They sent us an email a few days before offering the shuttle for 28USD per car/way. Though we didn’t use it and just took a grab car for 9USD which was a painless affair and I recommend if you are familiar with rideshares.

Wish you a nice stay in Bali!

Edit: And I just realized you were asking about late checkout as Gold earlier in this thread, we were only given 2pm as our room has already been assigned to someone else. And don’t get too excited about any upgrades, we only got a 1 category upgrade as mentioned, though YMMV.
Still a fairly nice resort especially considering the price point, though as others have said doesn’t really feel like a Conrad (didn’t help that I stayed at the Conrad Tokyo afterwards )

antebellum

Thanks very much for your advices. I've booked the base garden view room (which were renovated, based on what I've read from previous threads), certainly a bonus. ^
Update: I've completed a stay there, and I was given 2PM checkout and upgraded to renovated lagoon access room (I didn't even ask, that automatically appeared in Hilton app)

ExpatSomchai

What breakfast option did they offer you as Gold?

Lefly

My husband, as gold, had the full breakfast buffet in early October. He also got a "small" upgrade from a standard Garden Room to a Lagoon View one.
Me, I had two nights last week as diamond and received an upgrade from a standard Garden Room to a Lagoon Access Room in the central wing. Very nice room, wonderful position. Having lounge access anyway, I really prefer this kind of room to a suite.

I really like this hotel, also for all the mini-markets and restaurants available at walking distance. I'm looking forward to go back there next April.

TravelingZoomer

The offer the full buffet, though I forget if they allow you to order a la carte items off the menu as a gold (complimentary for diamonds).

Honestly, unless your dying to stay in Nusa Dua or hoping for an upgrade to a lagoon room I wouldn’t come to the Conrad as a gold. The only clear upside over the HGI (only 5k/night!) is the executive lounge that you get with diamond status/exec rooms. The afternoon tea and evening canapés are really nice, but then again I’m going again next week and I don’t think the extra 25k points is worth it and booked a stay at the HGI 5 nights/20k points, 10k less than the cheapest night at Conrad.

Cynicor

I think the comparison of HGI vs Conrad is ridiculous. HGI is a one night airport stopover hotel only, and priced as such.

conrad is many miles ahead as a resort, but as gold I wouldn’t necessarily choose it over other Nusa Dua hotels.

TravelingZoomer

It depends on what OP wants out of their stay. No doubt Conrad is “better” than HGI, but it’s simply not worth the price if one is not a diamond (and I don’t say that because of service, only because of amenities.) There are many more better properties with nicer beaches and better service at comparable prices on the island.

If OP has to stay within Hilton portfolio, I rather stay at HGI and spend the excess money on nice local restaurants/attractions/spas etc.

With that being said I would not recommend Hilton in Bali if possible, there are much better and more varied properties in better parts of the island (I’m partial to Ubud, but even for beaches I think Seminyak is better) through Hyatt/Marriott/Local

Cat88L3

I agree. It's like comparing Spam to steak, lol.