Kacee

Delete - never mind

LHR/MEL/Europe FF

How do you know the photo was taken during working hours? There are barely any cars on the street below, not usual daytime traffic for that area.

Once underway during the day there are teams of workers, with drills and jackhammers.

You mention reviews over the last several months, when in reality the only reviews that are applicable are the most recent, where a third or so mention the noise.

I stayed at the property and experienced the noise. In one of those rooms. That’s not a third party report.

However, I can confirm the hotel is taking note of the issue and like the report above, they have given feedback that they are either temporarily closing the rooms, and/or warning prospective upgrades, that the noise can be an issue.

That returns the choice to the guest - to either accept the upgrade, or take a quieter room. That’s the key issue… hotels should have that information available on their website at the time of booking, or in a subsequent email, to give guests the choice.

EuropeanPete

The construction is certainly not an issue for the Deluxe Suite rooms. I’ve stayed every month or so this year. No outside noise at all (there are 2 a floor and they’re both next to one another).

It does sound like some types of room are going to be problematic for a while though. For a hotel the calibre of the WA (it’s my fav modern style city hotel anywhere globally - and I’ve been to a few in my time), that is a problem.

escape4

Actually from the early days of this thread, various FTers mentioned the noise issue; there was discussion about the surprising lack of double glazed windows considering a hotel of this caliber. Also discussed was the fact that Deluxe Suites can be more desirable than Corner Suites for some guests despite being lower in the ordering of room types $$$, in part due to noise. These were discussion points even before any kind of construction work even started near the hotel, and was entirely focused of street noise, drivers revving engines in the night, and the noise from the BTS track line.

Then came the demolition/construction of the Police Hospital on the other side of the street from WA which was a bit in the distance but nonetheless close. And now even worse, as per the pictures it's the building next door to WA.

So this issue is not new at all, and it's only getting worse.

Not to mention the fact that many room types which had great views are now partially an eye sore due to demolition. All of which contribute to making the Deluxe Suites a stand out since they never had views to begin with and were never those with a noise problem.

geenie

-Deleted

Troopers

We stayed pre-Covid. I remember a dirt lot across the street from the WA...was that the Police Hospital? And are the deluxe suites at the back of the building facing other buildings? I think we stayed in a deluxe suite; has a separate seating area, huge bathroom with a big round tub.

asdfghjk

The noise issue is real. I was there mid July, from Friday, checking out on Monday.
We had two rooms with the exact same view as in the picture above. It was nice and quiet on Sat and Sun. Right after 9am on Monday, the construction noises were noticable in the rooms. Lucky for us, we only have to deal with it for 30 minutes before checking out.

Ghoulish

My issue isn't that there may be some intermittent city "background" construction noise.

It's the absurd assertions and exaggerations by people who haven't stepped foot in the hotel.

A 1/3rd of recent reviews complaining about noise? Nonsense. No, that's too weak. It's a lie. Tripadvisor and Google reviews show nothing of the sort in the last few months. I advise everyone to read them for themselves.

We've had the same person here claiming it's 7 days a week, inescapable and intolerable, and been going on for the better part of a year.

When that's challenged by multiple posters including myself who were actually there during the supposed intolerable noise the goalposts are moved over and over to narrow the period.

The evidence? A photo of a construction site that's been in that state for over a year, and a third hand report from someone claiming to speak with staff, who, oddly for Thais, are ready to disparage their employer's business.

Is everyone else, including recent extended stay guests writing reviews deaf? Am I deaf? Or perhaps we're all liars.

Again, are the hundreds of overwhelmingly positive recent reviews fake, and the low single digit number of reviews mentioning "noise" reflective of the situation? Such a small ratio of complaints to praise are the "noise" one learns to filter out when evaluating.

It's the lack of common sense, logic, and the certainty regarding "7-day a week" "intolerable and inescapable noise" from those amplifying this nonsense that's irritating.

hugolover

That's quite a view
Better to keep the curtains closed

LHR/MEL/Europe FF

I’m not sure what skin in the game you have here, but I just reread the most recent tripadvisor reviews, plus the post immediately above yours here, and my own experience. The july reviews on tripadvisor feature noise complaints in 2 out of the 6. The hotel’s replies even acknowledges the noise.

Are you calling out the hotel’s General Manager as well?

I wonder if some of the gushing reviews have been written by influencers… that’s fine in itself. But they are highlighting their supposedly fabulous lifestyles, rather than any problems?

Dave510

Just so everyone is (figuratively and literally) on the same page: https://www.tripadvisor.com/Hotel_Re...k.html#REVIEWS

3 of the reviews on the first page mention construction noise (UncensoredLips, LLSullivan and WWGG) and they were posted in July. Personally I did not experience any construction noise during my 18 night stay in April, but different phases of construction entail different levels of noise. I don't see why there's any reason multiple contributors would lie about construction noise so I'm not inclined to dismiss their experiences.

The safest way is to contact the hotel directly and inquire about the construction.

escape4

Yes, across from the BTS line is the Policy Hospital construction site. The Deluxe suites are indeed at the complete opposite end of the building, facing other buildings. What you describe seems to be this room type with the seating area

gav0106

The reply from the GM regarding a complaint is poor, and very short and almost rude:
Dear LLSullivan,

Thank you for your feedback. Unfortunately, in large cities, there are often ongoing developments and these are not within our control.
We apologize that the Wifi did not work well and thank you for sharing that, as we have not experienced challenges with this previously.

escape4

Ghoulish you seem to take offense to inaccurate statements and exaggerations ... but: "From people who've never stepped foot in the property" = I only counted one, did I miss others? Lots of people here on FT commenting about noise have indeed stayed at the hotel before, calling into question your 99%.

I find it more valuable to hear people's varying opinions and experiences objectively rather than 99% hyperboles, "absurd assertions", "deaf" or "liars".

escape4

Maybe he's not part of the 99% who do not notice or acknowledge the noise, because technically the GM is not "staying" at the hotel if he does not sleep there?