Waldorf Astoria Bangkok {THA}
Sep 25, 2022, 1:08 am
#361
Join Date: Jun 2005
Location: Toronto, Canada
Posts: 946
The reason I ask is that the rate shows up as “EXPEDIA” when I look at booking details on hilton.com. Clicking into that, I see Amex FHR and reference to online free night (it is not a free night but maybe there is a BxGO promotion that I’m not using).
I booked using the Amex Canada website and the stay has shown up in my Hilton account, despite not having a field to enter my Honors number. I assume it has simply matched this info from my Amex profile. I understand that Amex online bookings are fulfilled by an Expedia corporate platform, which may explain the “EXPEDIA” description.
Sep 25, 2022, 8:05 am
#362
Join Date: Sep 2003
Location: W29
Programs: It's Complicated...
Posts: 6,824
Question about FHR booking for those that have used it at this property: Do stays here post/count as eligible stays for HH purposes?
The reason I ask is that the rate shows up as “EXPEDIA” when I look at booking details on hilton.com. Clicking into that, I see Amex FHR and reference to online free night (it is not a free night but maybe there is a BxGO promotion that I’m not using).
I booked using the Amex Canada website and the stay has shown up in my Hilton account, despite not having a field to enter my Honors number. I assume it has simply matched this info from my Amex profile. I understand that Amex online bookings are fulfilled by an Expedia corporate platform, which may explain the “EXPEDIA” description.
The reason I ask is that the rate shows up as “EXPEDIA” when I look at booking details on hilton.com. Clicking into that, I see Amex FHR and reference to online free night (it is not a free night but maybe there is a BxGO promotion that I’m not using).
I booked using the Amex Canada website and the stay has shown up in my Hilton account, despite not having a field to enter my Honors number. I assume it has simply matched this info from my Amex profile. I understand that Amex online bookings are fulfilled by an Expedia corporate platform, which may explain the “EXPEDIA” description.
Sep 26, 2022, 11:51 am
#363
Join Date: Jun 2005
Location: Toronto, Canada
Posts: 946
It posted fine for us last December with a similar booking. https://www.flyertalk.com/forum/33784398-post217.html
Sep 27, 2022, 8:01 pm
#364
Join Date: Jan 2019
Location: SAN, BOS
Programs: AS MVPG100K, BAEC Gold, Hilton Diamond, Bonvoy Plat,
Posts: 2,282
The past five pages or so have been taking about noise and construction, and while useful, I’m wondering if anyone has any other input on a recent stay post lifting all restrictions after Covid
Sep 27, 2022, 8:24 pm
#365
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,408
I think the recent discussion includes where covid restrictions were lifted? The hotel is lovely… can’t really be faulted… except for the noise, which was the main issue for those in the affected rooms. The only other limitation, which may have changed, is that one of the restaurants was closed back in July.
Oct 13, 2022, 2:59 am
#366
Join Date: May 2022
Posts: 50
Just came back from a stay over the weekend.
The staff upon check in informed that normally i would be given an upgrade but due to the construction on going they advised that I take the rooms facing the central world direction.
The noise is actually quite bad in the afternoon. The construction noise could be hear on the floor level while walking towards our room.
However, once in our room which was facing central world direction, the noise could not be heard.
There was no restaurant being closed as my host was introducing all the f&b restaurant on the property and even encouraging me to make reservation for them if needed be.
The staff upon check in informed that normally i would be given an upgrade but due to the construction on going they advised that I take the rooms facing the central world direction.
The noise is actually quite bad in the afternoon. The construction noise could be hear on the floor level while walking towards our room.
However, once in our room which was facing central world direction, the noise could not be heard.
There was no restaurant being closed as my host was introducing all the f&b restaurant on the property and even encouraging me to make reservation for them if needed be.
Oct 13, 2022, 5:31 pm
#367
Join Date: Aug 2014
Location: YYZ
Programs: Ex-Bonvoyed, Hyatt, Hilton, BR, AC, AA
Posts: 1,298
Just came back from a stay over the weekend.
The staff upon check in informed that normally i would be given an upgrade but due to the construction on going they advised that I take the rooms facing the central world direction.
The noise is actually quite bad in the afternoon. The construction noise could be hear on the floor level while walking towards our room.
However, once in our room which was facing central world direction, the noise could not be heard.
There was no restaurant being closed as my host was introducing all the f&b restaurant on the property and even encouraging me to make reservation for them if needed be.
The staff upon check in informed that normally i would be given an upgrade but due to the construction on going they advised that I take the rooms facing the central world direction.
The noise is actually quite bad in the afternoon. The construction noise could be hear on the floor level while walking towards our room.
However, once in our room which was facing central world direction, the noise could not be heard.
There was no restaurant being closed as my host was introducing all the f&b restaurant on the property and even encouraging me to make reservation for them if needed be.
Oct 13, 2022, 7:49 pm
#368
Join Date: Feb 2009
Location: Singapore / Bangkok
Programs: SQ, BA, QR, Marriott Titanium & LT Plat, HH Diamond, Hyatt Globalist, Accor Plat, AmEx Cent
Posts: 444
Oct 16, 2022, 7:01 am
#369
Join Date: May 2009
Location: Singapore
Programs: Show me the points!
Posts: 1,224
Just got back from the property. Not the best stay, not the worst.
As a Diamond member, I checked in the day before arrival via the app and chose a standard King room on the 15th floor. Upon arrival, I wasn't upgraded (whatever), but beyond that and to my surprise, I was given and recommended a room on the 10th floor by the elevators. Ok...
The room had a decent layout with some windows off the sitting area. However, it wasn't until I had to shower later that evening that I realised the shower didn't drain properly and flooded the bathroom. Someone came up, said it was fixed - it wasn't - same deal in the morning and by the way, the water didn't even get that hot. Oh, and the lighting in the bathroom ain't great - very hard to shave without using vanity mirror.
We were excited for the pillow menu - we love a good latex pillow. Oh, nevermind, they're out of stock.
Time for bed, turning off the lights... or so I thought. The light in the mini-bar cabinet that's across from bed won't turn off. Bummer. Guy couldn't fix that either - "tomorrow."
The next day, the duty manager K. Vanit made things right by giving us a much nicer room (Astoria, which I don't even think was for sale due to the construction, so it was a win/win). The lights worked and the shower drained, so it worked for us.
On the flip side, the hotel is lavishly appointed and the staff couldn't have been kinder. The breakfast is stunning as well and has real barista coffee.
As a HH Diamond and Marriott Plat, when I go back for a trip like this, I will stay at the StR. Much more polished and much nicer benefits.
As a Diamond member, I checked in the day before arrival via the app and chose a standard King room on the 15th floor. Upon arrival, I wasn't upgraded (whatever), but beyond that and to my surprise, I was given and recommended a room on the 10th floor by the elevators. Ok...
The room had a decent layout with some windows off the sitting area. However, it wasn't until I had to shower later that evening that I realised the shower didn't drain properly and flooded the bathroom. Someone came up, said it was fixed - it wasn't - same deal in the morning and by the way, the water didn't even get that hot. Oh, and the lighting in the bathroom ain't great - very hard to shave without using vanity mirror.
We were excited for the pillow menu - we love a good latex pillow. Oh, nevermind, they're out of stock.
Time for bed, turning off the lights... or so I thought. The light in the mini-bar cabinet that's across from bed won't turn off. Bummer. Guy couldn't fix that either - "tomorrow."
The next day, the duty manager K. Vanit made things right by giving us a much nicer room (Astoria, which I don't even think was for sale due to the construction, so it was a win/win). The lights worked and the shower drained, so it worked for us.
On the flip side, the hotel is lavishly appointed and the staff couldn't have been kinder. The breakfast is stunning as well and has real barista coffee.
As a HH Diamond and Marriott Plat, when I go back for a trip like this, I will stay at the StR. Much more polished and much nicer benefits.
Oct 16, 2022, 7:59 pm
#371
Join Date: Nov 2004
Location: Phuket
Programs: SQ *Gold, BA, QR, EY, Hilton Diamond, IHG Platinum, Marriott Gold, Amex Platinum
Posts: 5,273
Utterly ridiculous that water won't get sufficiently hot. What are the so-called management thinking in not fixing such a basic issue?!
Oct 16, 2022, 9:51 pm
#372
Join Date: May 2009
Location: Singapore
Programs: Show me the points!
Posts: 1,224
Also not mentioned in my review:
- Wifi in bedroom was poor
- Didnt get coconut on arrival
- Accidentally left DnD on during the day when we were out. Came back as gent was just attempting turndown. Wife asked him to come back in an hour, he said "just call." Never got any room service that day.
Last edited by nichojo; Oct 17, 2022 at 2:46 am
Oct 17, 2022, 8:06 am
#373
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,480
Lack of truly hot water isn't uncommon in newish Bangkok properties. I'd blame current very low building standards rather than property management. The same is evident in the lack of soundproofing at this property (i.e., single paned windows).
Oct 17, 2022, 6:51 pm
#374
Join Date: May 2012
Location: Phuket Thailand
Programs: HH Diamond, BA Gold, IHG Gold, Oman Gold
Posts: 1,038
Agree, I have yet to find a hotel in Bangkok that offers consistent hot water, most often baths are lukewarm. They don't seem to have the capacity to handle when busy. Even my condo drops off dramatically when peak times.
Oct 17, 2022, 8:07 pm
#375
Join Date: Nov 2004
Location: Phuket
Programs: SQ *Gold, BA, QR, EY, Hilton Diamond, IHG Platinum, Marriott Gold, Amex Platinum
Posts: 5,273
My wife insists on taking very, very hot showers & has never complained about lukewarm water (believe me she would! 
) in the Millennium Hilton, Marriott Marquis & others. Our villa in Phuket has scolding hot water always available too - mind you I have ensured that thermostats are turned up to high!
) in the Millennium Hilton, Marriott Marquis & others. Our villa in Phuket has scolding hot water always available too - mind you I have ensured that thermostats are turned up to high!