Oct 22, 2014, 4:27 pm
Last edit by: davie355
HHonors Sign In (if the link has disappeared)
https://secure3.hilton.com/en/hh/customer/login/index.htm
https://secure3.hilton.com/en/hh/customer/login/index.htm
Consolidated "CAPTCHA for logging in?" thread
Jun 29, 2017, 6:16 am
#451
Join Date: Jul 2011
Posts: 1,138
Unfortunately the site interprets password manager (i.e. 1Password) inputs as hacking attempts and makes you re-enter everything plus enter the captcha. Even if you enter the captcha first and then load your credentials, it makes you do it again. I had to turn off auto-login for my Hilton password.
Aug 11, 2017, 4:19 pm
#453
Join Date: Jul 2011
Location: North America
Posts: 2,265
Yes. Hilton is using the most dysfunctional reCAPTCHA available in the market. It's a shame and highly annoying. Almost like another deval because I don't even feel like logging in half of the time to avoid their stupid Captcha!
Aug 11, 2017, 4:20 pm
#454
Join Date: Jan 2007
Location: Somewhere in Europe
Posts: 3,362
It's been like that for me since the website went down about ten days ago.
Aug 11, 2017, 5:44 pm
#455
Join Date: Oct 2000
Location: Seattle WA, USA
Programs: Hilton Diamond, Marriott LT Plat, AS Lounge
Posts: 3,478
Me too. As I mentioned in the hacking thread I wonder whether it is in response to what appears to be an increase in the number of hacked accounts.
Aug 11, 2017, 10:58 pm
#456
Join Date: Nov 2004
Location: PDX
Programs: AA LT PLT (3.6+ MM), UA 1K LT Gold, Hilton LT Diamond, Bonvoy Gold.
Posts: 1,663
Aug 12, 2017, 7:52 am
#457
Join Date: Sep 2015
Location: flyover country
Posts: 2,435
It's especially annoying because the directions say something like select all the images with a street sign. Is a speed limit sign a street sign? (Apparently so.) Is a small fraction of a street sign a street sign? (Usually.) And the images themselves are hazy and low contrast.
I don't know if they are keeping the bad guys out, but they sure are interfering with those who have a valid reason to be there.
I don't know if they are keeping the bad guys out, but they sure are interfering with those who have a valid reason to be there.
Aug 12, 2017, 1:13 pm
#458
Join Date: Sep 2012
Location: Amsterdam, Asia, UK
Programs: IHG RA (Spire), HH Diamond, MR Platinum, SQ Gold, KLM Gold, BAEC Gold
Posts: 5,072
I am often on smaller holiday islands (eg Philippines) with patchy slow cellnet 3g speed like 50kb/sec lines as only available internet, and googles capture can't cope and drops out. I often can't signon to either of say HH or BA sites
Even if capture works, sometimes I get asked to completed 3-4 screens before getting the 'i am not a robot' tick.
Even if capture works, sometimes I get asked to completed 3-4 screens before getting the 'i am not a robot' tick.
Aug 21, 2017, 7:20 am
#459
Join Date: Dec 2016
Posts: 246
Unfortunately the site interprets password manager (i.e. 1Password) inputs as hacking attempts and makes you re-enter everything plus enter the captcha. Even if you enter the captcha first and then load your credentials, it makes you do it again. I had to turn off auto-login for my Hilton password.
Hilton's tactic appears to be successful so far: a great many Honors members are complaining about ReChaptcha instead of pressuring Hilton to come clean about the extent of the breech and to finally put in place robust, convenient to use security around Honors accounts.
Aug 21, 2017, 1:18 pm
#460
Join Date: Dec 2000
Location: BOS
Posts: 1,461
It's especially annoying because the directions say something like select all the images with a street sign. Is a speed limit sign a street sign? (Apparently so.) Is a small fraction of a street sign a street sign? (Usually.) And the images themselves are hazy and low contrast.
I don't know if they are keeping the bad guys out, but they sure are interfering with those who have a valid reason to be there.
I don't know if they are keeping the bad guys out, but they sure are interfering with those who have a valid reason to be there.
Aug 30, 2017, 2:36 pm
#463
Join Date: Jul 2013
Location: Gulf Coast
Programs: Hilton Honors Lifetime Diamond; National Car Rental Executive Elite
Posts: 2,323
Yesterday I logged in from my normal computer on my normal network. Cookies shouldn't have been an issue.
It took me 17 clicks between starting the CAPTCHA and being logged in.
It took me 17 clicks between starting the CAPTCHA and being logged in.
Aug 31, 2017, 8:06 am
#465
Join Date: Jul 2013
Location: Gulf Coast
Programs: Hilton Honors Lifetime Diamond; National Car Rental Executive Elite
Posts: 2,323
CAPTCHA this morning (again, same computer, same network) asked me to identify images with a "cake stand".
There was 1 image of a cake on a cake stand. There was an image of a wedding cake on a table and a tray of cupcakes.
I clicked on the single image of the cake on a cake stand. CAPTCHA determined this was insufficient.
I had to refresh and got the "street signs" CAPTCHA and had to click through 6 different images.
Lame.
There was 1 image of a cake on a cake stand. There was an image of a wedding cake on a table and a tray of cupcakes.
I clicked on the single image of the cake on a cake stand. CAPTCHA determined this was insufficient.
I had to refresh and got the "street signs" CAPTCHA and had to click through 6 different images.
Lame.