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Consolidated "CAPTCHA for logging in?" thread

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Old Oct 22, 2014, 4:27 pm
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HHonors Sign In (if the link has disappeared)

https://secure3.hilton.com/en/hh/customer/login/index.htm
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Consolidated "CAPTCHA for logging in?" thread

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Old Jun 5, 2016, 10:52 am
  #436  
 
Join Date: Oct 2000
Location: Seattle WA, USA
Programs: Hilton Diamond, Marriott LT Plat, AS Lounge
Posts: 3,478
I only get the captcha box if I mangle my userid or password on the first try.
Westcoaster is offline  
Old Jun 5, 2016, 11:01 am
  #437  
 
Join Date: Jan 2012
Location: SoCal, USA
Programs: WN A+/CP, HH Diamond, Enterprise Gold
Posts: 63
I have the same incredibly annoying problem. If you want me to do the captcha why don't you give me the captcha the first time?
spchester is offline  
Old Jun 5, 2016, 9:16 pm
  #438  
 
Join Date: Sep 2009
Location: Midwest USA
Programs: AA EXP, HH Diamond, Hyatt Globalist
Posts: 591
I used to have the same problem. Deleted the HHonors cookie from my browser, closed my browser and it hasn't prompted me for that captcha crap since!
ceebee100 is offline  
Old Jun 6, 2016, 2:53 am
  #439  
 
Join Date: Jul 2013
Location: Back in Hell
Posts: 4,178
Originally Posted by TOMFORD
Every time I try to log into my Hilton account, I enter my username and password, click log in, and then Hilton loads and refreshes the page, and asks me to check that Captcha box saying I'm not a robot. It's becoming somewhat annoying as it's been like this for quite some time now. Does that only happen to me or do yall experience the same? Any way around it?
Same here, and for the last year or two.


Originally Posted by ceebee100
I used to have the same problem. Deleted the HHonors cookie from my browser, closed my browser and it hasn't prompted me for that captcha crap since!
Unfortunately that has never worked for me even after trying multiple times. You might have got lucky with an IP change and that might have been responsible for it.
MaldivesFreak is offline  
Old Sep 12, 2016, 10:44 pm
  #440  
 
Join Date: Sep 2008
Posts: 7,875
It is annoying. After I booked a hotel, I have to re-login and use a captcha?

I think it is free labor.
s0ssos is offline  
Old Nov 3, 2016, 2:52 pm
  #441  
 
Join Date: Jul 2013
Location: Gulf Coast
Programs: Hilton Honors Lifetime Diamond; National Car Rental Executive Elite
Posts: 2,323
I log in from the same laptop at the same location/IP address on the same network every day.

The past two days I've had to do a 2-step CAPTCHA. It's not that I completed the first CAPTCHA incorrectly, there's actually two CAPTCHAs to complete.

How can every other company I do business with, including those with much more important/valuable information, do this without the infuriating CAPTCHA?
aww3583 is offline  
Old Jan 28, 2017, 7:38 am
  #442  
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http://www.upi.com/Odd_News/2017/01/...2861485544129/
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Old Mar 2, 2017, 6:14 pm
  #443  
 
Join Date: Nov 2001
Location: USA, JPN, GBR
Programs: A3, AA, AC, AS, DL, NH, SQ, SK, UA; BW, CP, HH, IHG, MB
Posts: 1,950
Will this incredibly annoying Hilton IT feature ever go away? I was hoping that the website maintenance this week for the new "Honors" stuff would have also prompted the captcha issue to be addressed.

Or is there a trick to avoiding this damn Captcha thing in the future? I've tried some of the suggestions upthread, but none have worked for me...

Originally Posted by spchester
I have the same incredibly annoying problem. If you want me to do the captcha why don't you give me the captcha the first time?
At the very least, I would have expected them to fix this particular issue.
Tennen is offline  
Old Mar 2, 2017, 8:16 pm
  #444  
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Join Date: Sep 2015
Location: flyover country
Posts: 2,435
Originally Posted by Tennen
Or is there a trick to avoiding this damn Captcha thing in the future?
Based on a small sample size, it appears that clearing cookies might eliminate the captcha. If you try it, please post your results.
serpens is offline  
Old Mar 3, 2017, 9:41 am
  #445  
 
Join Date: Nov 2001
Location: USA, JPN, GBR
Programs: A3, AA, AC, AS, DL, NH, SQ, SK, UA; BW, CP, HH, IHG, MB
Posts: 1,950
Originally Posted by serpens
Based on a small sample size, it appears that clearing cookies might eliminate the captcha. If you try it, please post your results.
Unfortunately, it's had no effect in the past. Tried it again, and the issue persists.
Tennen is offline  
Old Mar 4, 2017, 7:48 am
  #446  
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Join Date: Sep 2015
Location: flyover country
Posts: 2,435
Originally Posted by Tennen
Unfortunately, it's had no effect in the past. Tried it again, and the issue persists.
Thanks for trying it.

I rarely am required to use the captcha, and I routinely clear cookies. I noticed that one time when I was required to use the captcha, I had not cleared cookies. Probably it was happenstance.
serpens is offline  
Old Jun 19, 2017, 6:02 pm
  #447  
 
Join Date: Jul 2001
Programs: Hilton Lifetime Diamond
Posts: 1,266
I log-in once or twice a day to check my account. Every day for about the past week I have had to use ReCaptcha to verify. Very annoying
milesmilesmiles is offline  
Old Jun 19, 2017, 7:07 pm
  #448  
 
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,222
Originally Posted by milesmilesmiles
I log-in once or twice a day to check my account. Every day for about the past week I have had to use ReCaptcha to verify. Very annoying
I've gotten the recaptcha, too, but there's nothing there! Just a box to check (and sometimes not even that) - to me that's not a biggie, I hated having to figure out which pictures were street signs or sandwiches or whatever. THAT was annoying, this takes an extra 2 seconds.
Eujeanie is offline  
Old Jun 20, 2017, 10:45 am
  #449  
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The thing I hate about clicking on boxes that show street signs, or whatever, is that I never know whether to click on boxes that have only a small portion of the box showing the edge of a sign. How I hope they have this programmed is that certain boxes must be checked, certain boxes must not be checked, and the remaining boxes can be either checked or not (i.e., those with only a small portion of the box containing the edge of the sign.) But I doubt they are that sophisticated.
amanuensis is offline  
Old Jun 29, 2017, 4:09 am
  #450  
 
Join Date: Nov 2014
Location: CLT
Programs: AA Plat, DL, WN, HH Diamond, Marriott Lifetime Silver, HY, Global Entry
Posts: 49
Originally Posted by amanuensis
The thing I hate about clicking on boxes that show street signs, or whatever, is that I never know whether to click on boxes that have only a small portion of the box showing the edge of a sign. How I hope they have this programmed is that certain boxes must be checked, certain boxes must not be checked, and the remaining boxes can be either checked or not (i.e., those with only a small portion of the box containing the edge of the sign.) But I doubt they are that sophisticated.
I have wondered about this exact same thing. And why make these puzzles so ambiguous? Can they take pictures that are less blurry? Is this really a storefront? Is this a trick question? Sometimes it is stressful when I am in a hurry.
catawba is offline  


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