Last edit by: davie355
HHonors Sign In (if the link has disappeared)
https://secure3.hilton.com/en/hh/customer/login/index.htm
https://secure3.hilton.com/en/hh/customer/login/index.htm
Consolidated "CAPTCHA for logging in?" thread
#439
Join Date: Jul 2013
Location: Back in Hell
Posts: 4,178
Every time I try to log into my Hilton account, I enter my username and password, click log in, and then Hilton loads and refreshes the page, and asks me to check that Captcha box saying I'm not a robot. It's becoming somewhat annoying as it's been like this for quite some time now. Does that only happen to me or do yall experience the same? Any way around it?
Unfortunately that has never worked for me even after trying multiple times. You might have got lucky with an IP change and that might have been responsible for it.
#441
Join Date: Jul 2013
Location: Gulf Coast
Programs: Hilton Honors Lifetime Diamond; National Car Rental Executive Elite
Posts: 2,323
I log in from the same laptop at the same location/IP address on the same network every day.
The past two days I've had to do a 2-step CAPTCHA. It's not that I completed the first CAPTCHA incorrectly, there's actually two CAPTCHAs to complete.
How can every other company I do business with, including those with much more important/valuable information, do this without the infuriating CAPTCHA?
The past two days I've had to do a 2-step CAPTCHA. It's not that I completed the first CAPTCHA incorrectly, there's actually two CAPTCHAs to complete.
How can every other company I do business with, including those with much more important/valuable information, do this without the infuriating CAPTCHA?
#442
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Chicagoland, IL, USA
Programs: WN CP, Hilton Diamond
Posts: 14,193
#443
Join Date: Nov 2001
Location: USA, JPN, GBR
Programs: A3, AA, AC, AS, DL, NH, SQ, SK, UA; BW, CP, HH, IHG, MB
Posts: 1,950
Will this incredibly annoying Hilton IT feature ever go away? I was hoping that the website maintenance this week for the new "Honors" stuff would have also prompted the captcha issue to be addressed.
Or is there a trick to avoiding this damn Captcha thing in the future? I've tried some of the suggestions upthread, but none have worked for me...
At the very least, I would have expected them to fix this particular issue.
Or is there a trick to avoiding this damn Captcha thing in the future? I've tried some of the suggestions upthread, but none have worked for me...
At the very least, I would have expected them to fix this particular issue.
#444
#445
Join Date: Nov 2001
Location: USA, JPN, GBR
Programs: A3, AA, AC, AS, DL, NH, SQ, SK, UA; BW, CP, HH, IHG, MB
Posts: 1,950
#446
I rarely am required to use the captcha, and I routinely clear cookies. I noticed that one time when I was required to use the captcha, I had not cleared cookies. Probably it was happenstance.
#448
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,222
I've gotten the recaptcha, too, but there's nothing there! Just a box to check (and sometimes not even that) - to me that's not a biggie, I hated having to figure out which pictures were street signs or sandwiches or whatever. THAT was annoying, this takes an extra 2 seconds.
#449
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Salt Lake City, Utah, USA
Posts: 10,003
The thing I hate about clicking on boxes that show street signs, or whatever, is that I never know whether to click on boxes that have only a small portion of the box showing the edge of a sign. How I hope they have this programmed is that certain boxes must be checked, certain boxes must not be checked, and the remaining boxes can be either checked or not (i.e., those with only a small portion of the box containing the edge of the sign.) But I doubt they are that sophisticated.
#450
Join Date: Nov 2014
Location: CLT
Programs: AA Plat, DL, WN, HH Diamond, Marriott Lifetime Silver, HY, Global Entry
Posts: 49
The thing I hate about clicking on boxes that show street signs, or whatever, is that I never know whether to click on boxes that have only a small portion of the box showing the edge of a sign. How I hope they have this programmed is that certain boxes must be checked, certain boxes must not be checked, and the remaining boxes can be either checked or not (i.e., those with only a small portion of the box containing the edge of the sign.) But I doubt they are that sophisticated.