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Hampton by Hilton Corby/Kettering {GBR}

Hampton by Hilton Corby/Kettering {GBR}

Old Mar 22, 2024, 3:17 pm
  #106  
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Join Date: Jun 2013
Location: norwich, uk
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Now back, lovely evening in the pub Nextdoor, to be honest whilst walking through the lobby the food here at the Hampton looked quite nice too, weatherspoons adjacent to the hotel is very good value for money as I’ve said before.
The shower in this room is excellent and seems more powerful than the other rooms on the 2nd floor.

In the morning I plan to use the gym before breakfast…..Will report back!
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Old Mar 23, 2024, 2:11 am
  #107  
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Slept very well bed super comfy and I’ve noticed they have changed the pillows, these are now much firmer and better quality, this is great as the originals was very soft.
Breakfast area busy at 6:45 this morning as i went to get my post workout coffee, there is a Japanese tour group staying hence the busy breakfast.

GYM - no change since last report , although one of the 10kg free weights is missing.

Now off to breakfast then check out……will report back tonight with my conclusion.
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Old Mar 23, 2024, 1:49 pm
  #108  
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BREAKFAST - 8:45am… there has been some big improvements here even though it was pretty good regardless, the coffee beans have been changed and the coffee whilst not amazing is very good, the bread is of decent quality and all the hot food is cooked fresh and not frozen.
I had a chat with the very friendly yet professional manager after breakfast who told me this, i also noticed the change myself even before this conversation, it’s definitely true and noticeable.
I had grapefruit segments, musli, Greek yogurt and fruit compote, toast with cheese and marmalade…..all absolutely delicious!.

CHECK OUT - 9:28am… done by the express box on the way out.

CONCLUSION - perfection!, absolutely zero issues at all, quiet room, comfortable bed, quiet and effective air conditioning, spotless and smelt pleasant….they even phoned me later to say I’d left my book behind and would I like it mailed to me?. I had finished it so declined but how thoughtful of them .
This is definitely the best Hampton I’ve stayed at…..I will always return, it’s great!

ROOM NO - 222

NEXT PLANNED STAY - Hampton by Hilton Stanstead ( 2/4/24 )
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Old Mar 29, 2024, 7:35 am
  #109  
 
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Wow you were impressed! Good news that the breakfast was improved, so often we hear about service or quality being cut ...
Thank you for your reviews!
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Old Jun 7, 2024, 1:18 pm
  #110  
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Here tonight and not good.

Air con in the room isn't working. So struggling to breath.

They can't move me to another room apart from right by the lift.

So either I stay awake by the heat in the room or I stay awake by the lift.

Makes note to check air con in future on arrival.

​​​
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Old Jun 8, 2024, 4:37 am
  #111  
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Originally Posted by GentleGiant
Here tonight and not good.

Air con in the room isn't working. So struggling to breath.

They can't move me to another room apart from right by the lift.

So either I stay awake by the heat in the room or I stay awake by the lift.

Makes note to check air con in future on arrival.

​​​
I think I would go for the room next to the lift and use earplugs, yep.. that aint good is it, ironically the air conditioning is usually brilliant here, was the rest of your stay good?
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Old Jun 8, 2024, 7:36 am
  #112  
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Originally Posted by wizla
I think I would go for the room next to the lift and use earplugs, yep.. that aint good is it, ironically the air conditioning is usually brilliant here, was the rest of your stay good?
Such a shame.

Just got back and the room hasn't been serviced. Yet they have finished all the rooms.

No still water for the snack.

At least I have a fan and heater!

I was told that they know about the fault previously.

Edit - just been told they don't service the rooms unless you request it.

Would be nice if they told customers!
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Old Jun 8, 2024, 2:38 pm
  #113  
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Originally Posted by GentleGiant
Such a shame.

Just got back and the room hasn't been serviced. Yet they have finished all the rooms.

No still water for the snack.

At least I have a fan and heater!

I was told that they know about the fault previously.

Edit - just been told they don't service the rooms unless you request it.

Would be nice if they told customers!
Oh how disappointing!.ive had nothing but faultless stays here.thats pretty crap.sad to hear.
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Old Jun 8, 2024, 6:35 pm
  #114  
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Originally Posted by wizla
Oh how disappointing!.ive had nothing but faultless stays here.thats pretty crap.sad to hear.
Invoke the "satisfaction guarantee" and refuse to pay..
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Old Jun 8, 2024, 8:54 pm
  #115  
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Originally Posted by wizla
Oh how disappointing!.ive had nothing but faultless stays here.thats pretty crap.sad to hear.
Indeed same here
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Old Jun 8, 2024, 9:12 pm
  #116  
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Originally Posted by Land-of-Miles
Invoke the "satisfaction guarantee" and refuse to pay..
They have offered me 5,000 points. Not really fussed by the points. I would prefer the situation not to occur.

I paid in points here. Jokingly I did say that she ought to simply refund the stay - but apparently it needs management approval.

I did say that she ought to have authority to do it otherwise it is a bit meaningless.

I had to go and buy water from Aldi - so at least I have a bottle for tonight. Always baffles me why a hotel can't drive to a supermarket and obtain supplies if they have run out! Would be so simple and would cost pennies compared to unhappy clients.

The staff and the offering here are usually fantastic.

But at least breakfast is the same as it has always been - so no moans there.

Apart from the fact that they don't have decaffeinated tea - pretty sure they used to have a jar of them.

Would I stay again?

Of course - it has always been a great product. Had I chosen an alternative room and if they had water I would have zero moans.
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