Mar 22, 2014, 1:27 pm
Last edit by: Canarsie
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[ARCHIVE to 2015] Hilton Hawaiian Village Waikiki Beach Resort {US-HI}
Feb 10, 2013, 7:22 pm
#3016
FlyerTalk Evangelist
Join Date: Apr 2006
Location: SJC/VCE
Programs: AA PLT (2.9+ MM), HH GLD, Hyatt Diamond, SPG PLT
Posts: 10,161
Feb 11, 2013, 12:39 pm
#3017
Join Date: Sep 2012
Programs: HHonnors Diamond, AA Gold, UA Silver
Posts: 293
[QUOTE=Zip;20222811]
I tried... It wouldn't let me in after breakfast time... My card worked in the morning, however it wouldn't open the door in the afternoon or evening...
The VIP lounge closes at 11:00 for the day (which is unfortunate because they have two computers and a printer in the lounge... QUOTE]
You should be able to access the lounge "after hours" with your card key. The bad news is that I often find that those computers are not working (even during the "open" hours).
You should be able to access the lounge "after hours" with your card key. The bad news is that I often find that those computers are not working (even during the "open" hours).
Feb 12, 2013, 12:06 am
#3018
FlyerTalk Evangelist
Join Date: Jun 2001
Programs: DL 1 million, AA 1 mil, HH lapsed Diamond, Marriott Plat
Posts: 28,190
Thirty minutes in the HHonors check-in line the other day - plus actual time with a (proficient) agent. That can never be acceptable.
Feb 21, 2013, 6:54 am
#3019
Join Date: Jun 2007
Location: YVR SFO
Programs: UA G
Posts: 4,866
Has anyone been here recently? Is the resort fee waived for golds or diamonds?
Feb 21, 2013, 8:04 am
#3020
Join Date: Jan 2011
Location: Mountain Time Zone
Programs: AS Million Miler/Marriott Lifetime Titanium/ IGH Ambassador
Posts: 5,992
Feb 21, 2013, 1:33 pm
#3021
Join Date: Mar 2003
Location: The Dakotas
Posts: 608
The resort fee is not waived for golds or diamonds. If your reservation was made before November 2012 (? exact date in November) then the resort fee will be waived as it had not been instituted prior to that date. This is what I was told when I checked in recently. Because my reservation had been made prior to this date I was not able to take advantage of the "benefits" of the resort fee- i.e. free use of DVD kiosk in the lobby, not sure what else.
Feb 21, 2013, 2:08 pm
#3022
Join Date: Oct 2011
Location: Chicago
Programs: QF P1,UA 1K,HHonors Diamond, Hyatt Globalist
Posts: 143
Resort Fee
I just had a 2 night stay and a funny thing happened. My flight was delayed and I did not end up checking in until 3am. They only charged me 1 day resort fee.
As a Gold they did give me a code for the wireless. Which was ok in the room, but spotty by the pool. No upgrade, but it was ok it was only for 2 nights.
As a Gold they did give me a code for the wireless. Which was ok in the room, but spotty by the pool. No upgrade, but it was ok it was only for 2 nights.
Feb 21, 2013, 2:39 pm
#3023
Join Date: Jan 2011
Location: Mountain Time Zone
Programs: AS Million Miler/Marriott Lifetime Titanium/ IGH Ambassador
Posts: 5,992
I just had a 2 night stay and a funny thing happened. My flight was delayed and I did not end up checking in until 3am. They only charged me 1 day resort fee.
As a Gold they did give me a code for the wireless. Which was ok in the room, but spotty by the pool. No upgrade, but it was ok it was only for 2 nights.
As a Gold they did give me a code for the wireless. Which was ok in the room, but spotty by the pool. No upgrade, but it was ok it was only for 2 nights.
Feb 24, 2013, 12:54 am
#3024
Join Date: Jan 2009
Location: Fort Worth TX
Programs: AS MVP Gold 75K, Marriott Titanium
Posts: 475
Had my first so called walk from a hotel this last weekend from the HHV. I asked @ check in if they were oversold and was told they were. Received my entire stay comped at the Hilton Waikiki Beach. Have any others been walked or volunteered to go to another Hilton, and what did you get for compensation?
Last edited by SEA777GUY; Feb 24, 2013 at 7:49 pm
Feb 24, 2013, 8:26 am
#3025
Join Date: Jan 2011
Location: Mountain Time Zone
Programs: AS Million Miler/Marriott Lifetime Titanium/ IGH Ambassador
Posts: 5,992
Had my first so called walk from a hotel this last weekend from the HWV. I asked @ check in if they were oversold and was told they were. Received my entire stay comped at the Hilton Waikiki Beach. Have any others been walked or volunteered to go to another Hilton, and what did you get for compensation?
Having stayed at the Hilton I can tell you while it maybe free it's not what I would have done. It's the old Radisson small rooms, etc.
Feb 24, 2013, 8:14 pm
#3026
Join Date: Jan 2009
Location: Fort Worth TX
Programs: AS MVP Gold 75K, Marriott Titanium
Posts: 475
never heard that in all the years I have been going there, they did not offer to put you in their sister property across the street?
Having stayed at the Hilton I can tell you while it maybe free it's not what I would have done. It's the old Radisson small rooms, etc.
Having stayed at the Hilton I can tell you while it maybe free it's not what I would have done. It's the old Radisson small rooms, etc.
Feb 24, 2013, 8:31 pm
#3027
Join Date: May 2011
Location: Minneapolis, originally from Cincinnati
Programs: Diamond with Delta, Hyatt and Hilton. 2 MM and Plat with America (thank you citi:))
Posts: 2,345
No offer to stay at the sister hotel. Just at the Hilton Waikiki Beach. We were put on a high floor in the newly remodeled room. Very quiet with little lines and no kids running around, easy to get a taxi, And walkable to many restaurants. I would've booked here if I would've known. On the downside, Both hotels were reluctant, to offer any other amenities, other then a comped stay.
Feb 25, 2013, 8:00 am
#3028
Join Date: Jan 2011
Location: Mountain Time Zone
Programs: AS Million Miler/Marriott Lifetime Titanium/ IGH Ambassador
Posts: 5,992
at the very least. if I am not mistaken making a Diamond walk with a confirmed reservation is a no no. it's easy to say after the fact but I would have asked for the GM right then and there. They don't just give out diamond status for nothing !
Feb 25, 2013, 9:57 pm
#3029
Join Date: May 2011
Location: Minneapolis, originally from Cincinnati
Programs: Diamond with Delta, Hyatt and Hilton. 2 MM and Plat with America (thank you citi:))
Posts: 2,345
There is at least one thread on what to expect if you are walked as a diamond so it does happen. A property tried walking me once and thanks to FT, I knew I was entitled to cash compensation and when I was told I was being walked, I asked for my $200 walking money. The front desk clerk got the manager on duty and she suddenly found me a room and didn't seem pleased the FDC was walking a diamond, so I am sure they walked another guest who wasn't a diamond.
I remember one time a property manager at a Hilton brand that used to post here said he wasn't sure what Hilton's policy was of walking a diamond because he would NEVER even consider walking a diamond. I think it's common sense a property wouldn't never a diamond.
Feb 26, 2013, 1:45 pm
#3030
Join Date: Jan 2009
Location: Fort Worth TX
Programs: AS MVP Gold 75K, Marriott Titanium
Posts: 475
