Mar 22, 2014, 1:27 pm
Last edit by: Canarsie
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[ARCHIVE to 2015] Hilton Hawaiian Village Waikiki Beach Resort {US-HI}
Jan 6, 2006, 10:27 pm
#1516
Join Date: Dec 2004
Programs: HP/US Gold, Hilton Gold, Starwood Gold
Posts: 711
Originally Posted by Recreation
How horrendous. I agree that leaving young children on a high balcony is a terrible idea anyway but it seems they paid the ultimate price for their mistake.
Whenever I go to Embassy Suites hotels, I always wonder if anybody has fallen to their death. If you've never been to ES, they usually have rooms on the perimeter with a huge open air atrium in the middle. A four foot wall is the only thing preventing you from falling. If I had young children, or a really drunk partner, I'd be a nervous wreck walking on the high floors.
Whenever I go to Embassy Suites hotels, I always wonder if anybody has fallen to their death. If you've never been to ES, they usually have rooms on the perimeter with a huge open air atrium in the middle. A four foot wall is the only thing preventing you from falling. If I had young children, or a really drunk partner, I'd be a nervous wreck walking on the high floors.
Jan 6, 2006, 10:28 pm
#1517
Join Date: Dec 2004
Programs: HP/US Gold, Hilton Gold, Starwood Gold
Posts: 711
Originally Posted by 2400
Hotel management did not handle the incident very well, especially after the media arrived on site ... "Unfortunate accident" was the standard response followed by a "No comment" to further questions. Hotel staff seemed well-briefed by their corporate legal department.
The local police and fire department/paramedics responded admirably. I was surprised to see police and fire chaplains (in police and fire dept uniform with Roman collar) tending to many obviously distressed guests. Very progressive public safety departments.
The local police and fire department/paramedics responded admirably. I was surprised to see police and fire chaplains (in police and fire dept uniform with Roman collar) tending to many obviously distressed guests. Very progressive public safety departments.
Jan 7, 2006, 9:45 am
#1518
Join Date: Feb 1999
Location: Sacramento area, CA USA
Programs: UA Gold Million Miler, HH Gold, Marriott Gold
Posts: 2,858
We stayed at the Four Seasons in Vancouver, BC years ago and that hotel had a window at the floor level that opened out. Any toddler could have easily toddled on out the window and down 20 some floors to the ground. Even my older children could have made that huge gap. I watched the kids like a hawk and NEVER allowed the window to be opened. Wonder what they have done about it these days?
Jan 7, 2006, 5:53 pm
#1519
Join Date: Jan 2006
Posts: 3
How likely am I to be upgraded in Hawaii on free stay
[B]Hi, I am staying at the Hawaiian Village the first week of May on an award. I was just recently upgraded to Gold status. I was just wondering how likely am I to be upgraded to the executive level on a free stay. I loved to hear other peoples experiences. Thanks, Susan 
Last edited by akitadog; Jan 7, 2006 at 5:53 pm Reason: speeld wrong
Jan 7, 2006, 5:57 pm
#1520
Suspended
Join Date: Jan 2005
Location: seattle
Programs: UNITED 2K HILTON DIAMOND
Posts: 2,774
100%
Hows that for good news? welcome to flyer talk ^ ps an upgrade to the rainbow tower is better than one to the exec floor of the kalia tower
welcome to flyer talk ^ ps an upgrade to the rainbow tower is better than one to the exec floor of the kalia tower
Jan 7, 2006, 6:30 pm
#1521
Join Date: Jan 2006
Posts: 5
Originally Posted by akitadog
[B]Hi, I am staying at the Hawaiian Village the first week of May on an award. I was just recently upgraded to Gold status. I was just wondering how likely am I to be upgraded to the executive level on a free stay. I loved to hear other peoples experiences. Thanks, Susan
I work at a Hilton hotel, in Fl and can tell you that upgrades are not done untill the day of check in. Diamond members are taken care of 1st then Gold. If they have upgrades left they will upgrade you. You also have to think about how busy the hotel may or may not be at that time, if Hawaiia is anything like fl in May you may have a good chance. Again it all depends on how many people have reservations at that time.
Jan 7, 2006, 6:44 pm
#1522
Suspended
Join Date: Jan 2005
Location: seattle
Programs: UNITED 2K HILTON DIAMOND
Posts: 2,774
Originally Posted by MindaHilton
Susan
I work at a Hilton hotel, in Fl and can tell you that upgrades are not done untill the day of check in. Diamond members are taken care of 1st then Gold. If they have upgrades left they will upgrade you. You also have to think about how busy the hotel may or may not be at that time, if Hawaiia is anything like fl in May you may have a good chance. Again it all depends on how many people have reservations at that time.
I work at a Hilton hotel, in Fl and can tell you that upgrades are not done untill the day of check in. Diamond members are taken care of 1st then Gold. If they have upgrades left they will upgrade you. You also have to think about how busy the hotel may or may not be at that time, if Hawaiia is anything like fl in May you may have a good chance. Again it all depends on how many people have reservations at that time.
Jan 7, 2006, 6:54 pm
#1523
Suspended
Join Date: Jan 2005
Location: seattle
Programs: UNITED 2K HILTON DIAMOND
Posts: 2,774
newbie bump
Jan 7, 2006, 7:14 pm
#1524
Join Date: Jan 2002
Location: Seattle, WA
Programs: AS MVPG, Hyatt Discoverist, Hilton Gold
Posts: 3,399
Not 100% for Me
I stayed at HHV last February on an ALON award, during Presidents Day week. The place was full and the front desk person spent a long time trying to get me 6 nights without having to change rooms. We ended up with an 8th floor room in the Tapa Tower. I would call the room a partial ocean view, as you could see the water from the balcony. I certainly wouldn't call this an upgraded room. We did get breakfast coupons for the restaurant in the Rainbow Tower, which was great, but crowded at times.
I was Gold at the time. We enjoyed our stay even though we didn't have a killer room.
I was Gold at the time. We enjoyed our stay even though we didn't have a killer room.
Jan 7, 2006, 7:29 pm
#1525
Suspended
Join Date: Jan 2005
Location: seattle
Programs: UNITED 2K HILTON DIAMOND
Posts: 2,774
Originally Posted by Jeeves
I stayed at HHV last February on an ALON award, during Presidents Day week. The place was full and the front desk person spent a long time trying to get me 6 nights without having to change rooms. We ended up with an 8th floor room in the Tapa Tower. I would call the room a partial ocean view, as you could see the water from the balcony. I certainly wouldn't call this an upgraded room. We did get breakfast coupons for the restaurant in the Rainbow Tower, which was great, but crowded at times.
I was Gold at the time. We enjoyed our stay even though we didn't have a killer room.
I was Gold at the time. We enjoyed our stay even though we didn't have a killer room.
Jan 7, 2006, 7:33 pm
#1526
Join Date: Aug 2004
Location: SFO
Programs: United 1K, Marriott Platinum, Hilton Diamond, WN Companion Pass, Hertz 5 Star Gold
Posts: 100
In two award stays at HWV as Diamond, I've been "upgraded" to the Ocean Tower, higher (but not top) floor. Rooms nothing extraordinary, tired looking carpets.
Jan 7, 2006, 7:49 pm
#1527
Suspended
Join Date: Jan 2005
Location: seattle
Programs: UNITED 2K HILTON DIAMOND
Posts: 2,774
Originally Posted by Festus
In two award stays at HWV as Diamond, I've been "upgraded" to the Ocean Tower, higher (but not top) floor. Rooms nothing extraordinary, tired looking carpets.
Jan 8, 2006, 1:18 pm
#1528
Join Date: Jan 2006
Posts: 3
Thanks for all the great info. I feel much more confident I will be upgraded. I think the 1st week in May probably is not too busy. Susan
Jan 8, 2006, 10:26 pm
#1529
Join Date: Dec 2005
Location: SFO
Programs: Alaska MVP Gold; Hilton Diamond; National C ar Executive Elite
Posts: 732
stayed at the HHV in May 2005...
While I did pay for the week stay out of my own pocket, it wasn't really crowded so as a Gold VIP they upgraded me to an executive room in Kalia tower.
So since you are going in May yourself, I don't think the crowds will preclude you from an upgrade.
So since you are going in May yourself, I don't think the crowds will preclude you from an upgrade.
Jan 9, 2006, 12:55 am
#1530
Join Date: Aug 2002
Location: PDX
Programs: HHonors Gold since '02, Hertz President's Circle since '07
Posts: 3,226
1. I've never stayed at HHV, so my comments are not property specific. Search the HHV thread(s) for better property specific info.
2. The HHonors manual actually encourages giving upgrade priority to reward stays. So a reward stay works in your favor -- if the individual property follows the manual (see #1).
3. Regardless of what they do at MindaHilton's hotel, some properties do indeed upgrade ahead of time (ask if they do "pre-confirmed upgrades"). Again, I don't know if HHV does this (and would be inclined to guess they don't).
2. The HHonors manual actually encourages giving upgrade priority to reward stays. So a reward stay works in your favor -- if the individual property follows the manual (see #1).
3. Regardless of what they do at MindaHilton's hotel, some properties do indeed upgrade ahead of time (ask if they do "pre-confirmed upgrades"). Again, I don't know if HHV does this (and would be inclined to guess they don't).
Last edited by Rut Dog; Jan 9, 2006 at 12:58 am