Finnair newbie questions thread (flame-free)
Dec 20, 2018, 1:31 am
#1726
Join Date: Sep 2018
Location: HEL
Programs: AY+ Plat
Posts: 112
Dec 20, 2018, 2:23 am
#1727
Join Date: Sep 2011
Location: Finland
Programs: BA gold, OWE
Posts: 373
A heavy bag charge applies to baggage with the maximum weight of 32 kg (70 lb) and/or maximum dimensions of 190 cm x 75 cm x 65 cm (75 in x 29.5 in x 25.5 in). The heavy bag charge is not collected from Business Class passengers or Finnair Plus Platinum Lumo, Finnair Plus Platinum or oneworld Emerald members.
Dec 20, 2018, 12:07 pm
#1729
Join Date: Mar 2018
Programs: AY+ Platinum / FlyingBlue Gold
Posts: 835
''The flight AY1306 Amsterdam - Helsinki 20.12.2018 will depart delayed.
The new estimated departure time is at 22.20. A refreshment voucher has been loaded on your boarding pass.
We apologize for the delay and inconvenience. Regards, Finnair Customer Care"
Well, nothing to be found on my boarding pass.... wonder what this is.
The new estimated departure time is at 22.20. A refreshment voucher has been loaded on your boarding pass.
We apologize for the delay and inconvenience. Regards, Finnair Customer Care"
Well, nothing to be found on my boarding pass.... wonder what this is.
Dec 21, 2018, 2:42 am
#1731
Join Date: Dec 2015
Location: London
Programs: AY+, HH Gold
Posts: 161
Vacuum bags are your friends with bulky clothes as long as you don't have a problem with the weight. The only issue could be getting access to a vacuum cleaner, which should make an interesting conversation with hotel cleaners 👍
Dec 21, 2018, 2:44 am
#1732
Join Date: Sep 2005
Location: HEL
Programs: AY Platinum, TK Elite, BT VIP, AA, BA, SK, DL, NT, WB + hotels
Posts: 8,753
I initially thought it's just bad wording and what they want to tell you is that with your BP, you can pick up a voucher at the gate. But this iCoupon suggests otherwise. However, I received a traditional paper voucher on Wednesday, so it's not consistent.
Dec 21, 2018, 2:48 am
#1733
Join Date: Mar 2018
Programs: AY+ Platinum / FlyingBlue Gold
Posts: 835
I called the gold line after receiving that SMS yesterday and after consulting with some other departments I was told it was new and they had no clue themselves either how it works. Anyways, they said I could pick up a €5 (lol) paper voucher at the transfer desk (which there isn’t for Finnair in AMS).
Dec 21, 2018, 4:32 am
#1734
Join Date: Jul 2017
Programs: AY Plat Lumo, LX SEN, Marriott Titanium
Posts: 468
Here's a newbie question I thought of when my flight today is fully sold out. There is this perk which apparently guarantees you a seat if booked at least 48 hours in advance. Does this mean that if a plane is fully booked with no tickets for sale in any class, I can call CS up to 48 hours before the flight and I will be given a seat on the flight, and they will kick someone else out?
Dec 21, 2018, 5:12 am
#1735
Join Date: Sep 2011
Location: Finland
Programs: BA gold, OWE
Posts: 373
Yes if it comes that far, someone will be IDB'ed, but please note, your ticket will be Y or J bucket and price will be something ridiculous.
Dec 21, 2018, 5:22 am
#1736
Join Date: Jul 2017
Programs: AY Plat Lumo, LX SEN, Marriott Titanium
Posts: 468
Thanks, that's what I figured. So not something to do for fun, but only when truly needed. It's not an option on long haul business class, I'm assuming because they don't want to kick out any business class passengers. And for short haul, I'm also assuming they don't want to kick off anyone from business, so assuming a A320 series, a ticket in J would kick out 3 people (6 off the entire row which just changed from economy to business, and 3 unused seats in the now business row that some people will get op-up'd to). If I'm thinking this correctly. I wonder how much that would cost, since your ticket would have to cover not one but 3 people being IDB'ed.
Dec 21, 2018, 6:14 am
#1738
Join Date: May 2017
Programs: AY Plat (OWE), TK Elite (*G), BT VIP, HH D, BW DS
Posts: 484
Thanks, that's what I figured. So not something to do for fun, but only when truly needed. It's not an option on long haul business class, I'm assuming because they don't want to kick out any business class passengers. And for short haul, I'm also assuming they don't want to kick off anyone from business, so assuming a A320 series, a ticket in J would kick out 3 people (6 off the entire row which just changed from economy to business, and 3 unused seats in the now business row that some people will get op-up'd to). If I'm thinking this correctly. I wonder how much that would cost, since your ticket would have to cover not one but 3 people being IDB'ed.
Also, I'd be interested whether AY can force you to book a J fare (instead of C/D which are also "guaranteed"). Naturally, if they can force you to take J instead of cheaper sub-classes, they're going to have a lot more leeway. Doing some maths with a random route and random dates:
HEL-AMS D return: 1109€
HEL-AMS C return: 1349€
HEL-AMS J return: 1769€
Now, these prices, especially in J, should leave them with some leeway to ask for 3 volunteers to take the next flight. Idk how much IDB compensation would be for 3 people on a short flight like this one in case no one takes it though.
Dec 21, 2018, 6:35 am
#1739
Join Date: Jul 2017
Programs: AY Plat Lumo, LX SEN, Marriott Titanium
Posts: 468
You're right, I forgot about downgrades. In the case of a downgrade, they would only need to compensate for the downgrade (or no compensation at all if it was an upgrade), and one IDB (because assuming economy is also full, they will need to kick off someone to make room for the downgraded pax).
Which reminds me, even regular downgrades can happen, one time on a LH C ticket, the latter of my two legs flight was downgraded at checkin. I didn't get to experience what kind of compensation I would receive because I was booked back in business at layover.
Which reminds me, even regular downgrades can happen, one time on a LH C ticket, the latter of my two legs flight was downgraded at checkin. I didn't get to experience what kind of compensation I would receive because I was booked back in business at layover.
Dec 21, 2018, 7:05 am
#1740
Join Date: Sep 2011
Location: Finland
Programs: BA gold, OWE
Posts: 373
Never took the flight, change of plans...