Originally Posted by
ffay005
I initially thought it's just bad wording and what they want to tell you is that with your BP, you can pick up a voucher at the gate. But this iCoupon suggests otherwise. However, I received a traditional paper voucher on Wednesday, so it's not consistent.
I called the gold line after receiving that SMS yesterday and after consulting with some other departments I was told it was new and they had no clue themselves either how it works. Anyways, they said I could pick up a €5 (lol) paper voucher at the transfer desk (which there isn’t for Finnair in AMS).