Finnair newbie questions thread (flame-free)
Jan 15, 2019, 8:07 am
#1816
Join Date: Sep 2005
Location: HEL
Programs: AY Platinum, TK Elite, BT VIP, AA, BA, SK, DL, NT, WB + hotels
Posts: 8,756
You ask Finnair for a "BA Booking reference number", which should be different from the one that is printed on your ticket. Then you go to BA's website and enter the new booking number and your last name, and should be able to select seats.
Jan 15, 2019, 9:03 am
#1817
Join Date: Jun 2015
Programs: AY+, SK EB
Posts: 2,962
After Amadeus moved to a single PNR for code share flights there are issues in selecting seats for such flights unless a marketing airline paid to have access to the operating airline seatmap and show that in Amadeus.
This only applies when both airlines are in Amadeus, for example, the issue shall be in place for AY op by BA/ CX and vv.
This only applies when both airlines are in Amadeus, for example, the issue shall be in place for AY op by BA/ CX and vv.
Just wondering if the wiki should be updated.
Jan 15, 2019, 9:15 pm
#1818
Join Date: Jan 2012
Programs: AY+ Plat, Marriott Plat, Hyatt Discoverist
Posts: 2,846
Is it a different number?
Unable to book seats on codeshare flights
Just wondering if the wiki should be updated.
Unable to book seats on codeshare flights
Just wondering if the wiki should be updated.
Jan 15, 2019, 9:18 pm
#1819
Join Date: Jan 2012
Programs: AY+ Plat, Marriott Plat, Hyatt Discoverist
Posts: 2,846
Not in my experience. Although the AY PNR allows you to view your itinerary on BA's website, it won't allow you to select seats on BA-operated flights. I've been able to get a different PNR from customer service (or via chat), which did allow me to select seats on BA-operated flights.
Jan 16, 2019, 12:17 am
#1820
Join Date: Oct 2010
Location: Switzerland
Programs: AY+ Platinum, SK Gold, BAEC Silver, airbaltic VIP, Radisson VIP
Posts: 6,531
Not in my experience. Although the AY PNR allows you to view your itinerary on BA's website, it won't allow you to select seats on BA-operated flights. I've been able to get a different PNR from customer service (or via chat), which did allow me to select seats on BA-operated flights.
I usually book AY flights on BA codeshares and there is only 1 PNR. Why would there be two the other way round? Now I am confused.
Jan 16, 2019, 2:11 am
#1821
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,180
Maybe (I am purely guessing) the implementation of the shared common PNR was done in a way that just added a PNR "on top" of the locally used. So there could be a system-wide PNR while some airlines still keep a second local one?
Jan 16, 2019, 4:01 pm
#1822
Join Date: Jan 2012
Programs: AY+ Plat, Marriott Plat, Hyatt Discoverist
Posts: 2,846
I haven't done it the other way around, so I'm not sure about that situation. However, even with my situation where I booked AY-marketed, BA-operated flights, I had to call in/chat with AY customer service to get the BA PNR. My experience in the past with booking AA codeshares on other airlines (CX, JL, etc.) is that there is a separate PNR that you have to call in for as well.
Jan 16, 2019, 10:48 pm
#1823
Join Date: Aug 2015
Location: Helsinki, Finland
Programs: Finnair (AY) Platinum, Air France Silver, Tallink Club One Silver :)
Posts: 1,655
AA marketed flights are in a different league, as AA is not using Amadeus, but Sabre. So for those flights marketed by AA, but operated by a partner using Amadeus, will for sure be a second reservation number.
Jan 17, 2019, 12:03 am
#1824
Join Date: Jan 2012
Programs: AY+ Plat, Marriott Plat, Hyatt Discoverist
Posts: 2,846
Yes, that is a good point. Regardless, at least with AY codeshares on BA metal (booked through AY’s website), my experience is that there is a separate BA reference number that allows you to manage your booking (select seats, reserve meals, etc.) on BA.com.
Jan 17, 2019, 11:05 am
#1825
Join Date: May 2014
Location: MEL
Programs: QF WP, VA
Posts: 73
Question about the shower cubicles in the Schengen lounge in HEL: are they attended or cleaned between use? I was the first to use the cubicle for the day but saw the people after me tossing up whether to wait for it to be cleaned vs using as is.
Jan 17, 2019, 11:44 am
#1827
Join Date: Dec 2018
Location: CPH
Programs: AY+ Gold
Posts: 25
Hi, I'm new to both Flyertalk and Finnair and have decided to credit to Finnair Plus and hopefully get Gold in the tracking period.
I have an upcoming CPH-SIN on the 31st of January and saw that there is a short-haul upgrade promotion going on. I was thinking of upgrading either CPH-HEL or HEL-CPH as I have only flew once in Finnair in economy and would like very much like to give Business a try since I'm planning on sticking to this programme (Only ever flew business once in my life on Qatar (DOH-CPH) from a very lucky upgrade at the gate).
However, checking the availability calendar, both my short-haul flights show no availability. Qustions are:
1. Does availability open up closer to the date? (For a lowly Basic member)
2. Is it worth it to spend 5k/7.5k points to upgrade a CPH-HEL/HEL-CPH flight to try out the onboard experience and lounge? (Currently only have 10k points)
SierraAlphaMike
I have an upcoming CPH-SIN on the 31st of January and saw that there is a short-haul upgrade promotion going on. I was thinking of upgrading either CPH-HEL or HEL-CPH as I have only flew once in Finnair in economy and would like very much like to give Business a try since I'm planning on sticking to this programme (Only ever flew business once in my life on Qatar (DOH-CPH) from a very lucky upgrade at the gate).
However, checking the availability calendar, both my short-haul flights show no availability. Qustions are:
1. Does availability open up closer to the date? (For a lowly Basic member)
2. Is it worth it to spend 5k/7.5k points to upgrade a CPH-HEL/HEL-CPH flight to try out the onboard experience and lounge? (Currently only have 10k points)
SierraAlphaMike
Jan 17, 2019, 12:54 pm
#1828
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,180
1. Timing and number of seats released to upgrades have for awhile been unpredicatble. You can study The Big UPGRADE Thread – all you need to know about AY upgrades
2. The value is always a personal thing. The flight is not that special, but lounge is in the package. I understand that in relation to what you have, 5k may seem much but in other terms 5k isn't very valuable.
If you only can upgrade one segment, I'd suggest HEL-CPH as you then will experience a Finnair operated lounge.
2. The value is always a personal thing. The flight is not that special, but lounge is in the package. I understand that in relation to what you have, 5k may seem much but in other terms 5k isn't very valuable.
If you only can upgrade one segment, I'd suggest HEL-CPH as you then will experience a Finnair operated lounge.
Jan 17, 2019, 3:42 pm
#1829
Join Date: Dec 2018
Location: CPH
Programs: AY+ Gold
Posts: 25
1. Timing and number of seats released to upgrades have for awhile been unpredicatble. You can study...
2. The value is always a personal thing. The flight is not that special, but lounge is in the package. I understand that in relation to what you have, 5k may seem much but in other terms 5k isn't very valuable.
If you only can upgrade one segment, I'd suggest HEL-CPH as you then will experience a Finnair operated lounge.
2. The value is always a personal thing. The flight is not that special, but lounge is in the package. I understand that in relation to what you have, 5k may seem much but in other terms 5k isn't very valuable.
If you only can upgrade one segment, I'd suggest HEL-CPH as you then will experience a Finnair operated lounge.
If it somehow becomes available on the HEL-CPH leg i will definitely do it for 5k points, seems like a good price as based on calculations I should value them at around 7euros/1k points.