AY flights posting time to Finnair Plus
Jul 30, 2018, 2:40 pm
#361
Join Date: Mar 2011
Programs: Flying Blue Plat, Finnair Plat, Bonvoy Titanium, National EE
Posts: 122
Aug 27, 2018, 4:02 am
#362
Join Date: Jan 2018
Location: Southern Finland
Programs: AY Plat OWE
Posts: 26
One recent note, my Android Phone App, my Adroid Tablet App and finnair.com web page all showed different set of flights as points. Especially the Phone App stopped to show any new flights with points after June. When removing the Android App and downloading again from PlayStore, the database was synchronised correctly and matched the info with web browser from Finnair.com.
Aug 27, 2018, 5:16 am
#363
Join Date: Jun 2015
Location: MIA
Programs: AY+ Gold
Posts: 248
When removing the Android App and downloading again from PlayStore, the database was synchronised correctly and matched the info with web browser from Finnair.com.
Aug 27, 2018, 10:56 pm
#367
Join Date: Oct 2002
Location: Vantaa, Finland
Programs: AY Lumo, FB Gold
Posts: 1,667
No need to reinstall, just logout and relogin and the initial update should bring in the correct data.
(The logout button is really hard to spot - it's at the very bottom of your main points page)
Aug 29, 2018, 1:27 am
#368
Join Date: Jan 2018
Location: Southern Finland
Programs: AY Plat OWE
Posts: 26
Yes, this has been the case for a while now. It also lags behind in updating the totals, I assume they implemented some kind of a caching mechanism to speed up the notoriously slow updates that they used to have (at least when you have dozens of flights booked like me...) but that cache isn't all it's cracked up to be.
No need to reinstall, just logout and relogin and the initial update should bring in the correct data.
(The logout button is really hard to spot - it's at the very bottom of your main points page)
No need to reinstall, just logout and relogin and the initial update should bring in the correct data.
(The logout button is really hard to spot - it's at the very bottom of your main points page)
Sep 5, 2018, 10:34 pm
#370
Join Date: Jul 2010
Location: HEL
Programs: AY Platinum (OWE), SK G(*G), BW Diamond
Posts: 810
Again some weird delays, flown last Friday and no posted flights yet. Flying soon #76 , is there any change of calling CS and begging to dig out the flight so that status would update before Xmas.
btw I was able to complete check-in properly with Android App, first time since June so some progress has been made!
btw I was able to complete check-in properly with Android App, first time since June so some progress has been made!
Sep 5, 2018, 11:31 pm
#371
Join Date: Jun 2014
Posts: 231
Again some weird delays, flown last Friday and no posted flights yet. Flying soon #76 , is there any change of calling CS and begging to dig out the flight so that status would update before Xmas.
Sep 6, 2018, 1:52 am
#373
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,182
Sep 6, 2018, 1:54 am
#374
Join Date: Jan 2014
Location: C2
Programs: AY ex-Lumo, TK Elite, BT VIP, ITA Executive
Posts: 1,157
Sep 7, 2018, 11:26 am
#375
Join Date: Jul 2010
Location: HEL
Programs: AY Platinum (OWE), SK G(*G), BW Diamond
Posts: 810
Sigh, 76 done but flights not posting at all. Called CS and they offered the possibility for the status certification but not really able to do anything even while trying to manually type in the ticket number (there seem to be some sort of period when only automatic postings are allowed).